Corrigo vs. ServiceNow Customer Service Management
Corrigo vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Corrigo | N/A | Corrigo, from JLL Technologies (acquired 2015) is a facilities and field service management (CMMS) software solution. | N/A | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
Corrigo | ServiceNow Customer Service Management | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Corrigo | ServiceNow Customer Service Management | |
---|---|---|
Top Pros | ||
Top Cons |
|
|
Corrigo | ServiceNow Customer Service Management | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Corrigo | ServiceNow Customer Service Management | |
---|---|---|
Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | TOPdesk Score 8.6 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | TOPdesk Score 8.6 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Corrigo | ServiceNow Customer Service Management | |
---|---|---|
Likelihood to Recommend | 8.0 (1 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Corrigo | ServiceNow Customer Service Management | |
---|---|---|
Likelihood to Recommend | ![]() JLL Technologies
| ![]() ServiceNow
|
Pros | ![]() JLL Technologies
| ![]() ServiceNow
|
Cons | ![]() JLL Technologies
| ![]() ServiceNow
|
Usability | ![]() JLL Technologies No answers on this topic | ![]() ServiceNow
|
Support Rating | ![]() JLL Technologies No answers on this topic | ![]() ServiceNow
|
Alternatives Considered | ![]() JLL Technologies
| ![]() ServiceNow
|
Return on Investment | ![]() JLL Technologies
| ![]() ServiceNow
|
ScreenShots |