2 Ratings
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Score 9.3 out of 100
3 Ratings
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Score 6.1 out of 100

Likelihood to Recommend

Corrigo Field Service Management (FSM), formerly WorkTrack

Corrigo WorkTrack is an amazing tool for small businesses to keep track of work orders and customer information.
Tammy Gutierrez | TrustRadius Reviewer

IFS Field Service Management

IFS Field Service Management is well suited for ad-hoc reporting and querying of your dataset(s). It also is great for inventory management, processing orders, and handling EDI transaction sets to third party partners and suppliers.
Anonymous | TrustRadius Reviewer

Pros

Corrigo Field Service Management (FSM), formerly WorkTrack

  • WorkTrack allows you to keep track of all work orders associated with a customer.
  • WorkTrack allows us to bill immediately for any equipment and service charges.
  • WorkTrack integrates with my existing QuickBooks Online database.
Tammy Gutierrez | TrustRadius Reviewer

IFS Field Service Management

  • Order Placement - IFS makes placing orders quite easy. From the simple interface down to selecting inventory, the experience is simple and clean
  • Reporting - Querying database records is straightforward and easy to do. Queries can then be drilled down to individual records or exported to excel for further manipulation and analysis.
  • Customer Creation - Creating new customers and managing and maintaining existing records is a simple and easily repeatable exercise
Anonymous | TrustRadius Reviewer

Cons

Corrigo Field Service Management (FSM), formerly WorkTrack

  • The only thing that I would change would be the look and feel of the dispatch board.
Tammy Gutierrez | TrustRadius Reviewer

IFS Field Service Management

  • Field Customization - Adding fields or inputs to particular entities is not very easy. In a world of point and click development, IFS is behind the curve
  • Order Automation - for bulk order placement it would be nice to have an easy mechanism to upload orders via an Excel or csv template. We've written some custom programs to perform this, but a more user friendly, "out of box" solution would be welcomed.
Anonymous | TrustRadius Reviewer

Support Rating

Corrigo Field Service Management (FSM), formerly WorkTrack

Corrigo Field Service Management (FSM), formerly WorkTrack 10.0
Based on 1 answer
It was very simple to set up without any help by using the multitude of videos available. The few times that we have had to call customer service, we have encountered no issues
Tammy Gutierrez | TrustRadius Reviewer

IFS Field Service Management

No score
No answers yet
No answers on this topic

Alternatives Considered

Corrigo Field Service Management (FSM), formerly WorkTrack

We researched for a while before stumbling across Corrigo WorkTrack. It has more functions, integrates easily with my existing customer database in QuickBooks Online. The cost and functionality won us over.
Tammy Gutierrez | TrustRadius Reviewer

IFS Field Service Management

I was not part of the software selection process and cannot provide insight into any of the alternatives in this arena at this time.
Anonymous | TrustRadius Reviewer

Return on Investment

Corrigo Field Service Management (FSM), formerly WorkTrack

  • Quicker turnaround on service call fees and charges
  • Helps reduce repeat service by having previous work orders viewable by technician.
  • Helped us ditch using paper.
Tammy Gutierrez | TrustRadius Reviewer

IFS Field Service Management

  • Positive - streamlined order processing has allowed our business to scale without requiring additional bodies for that specific need.
  • Positive - Reporting has allowed valuable insight into historic business trends which has allowed us to be proactive instead of reactive in many areas.
  • Negative - Customizations have proved costly and cumbersome when upgrading to the next version of the software.
Anonymous | TrustRadius Reviewer

Pricing Details

Corrigo Field Service Management (FSM), formerly WorkTrack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

IFS Field Service Management

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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