What users are saying about
2 Ratings
5 Ratings
2 Ratings
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Score 7.2 out of 100
5 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

Countly

Countly is wonderful. It mhas affordable options for startups that are experimenting with event and market-tracking services that can't afford more expensive services but do have the cloud credits to operate Countly. For later-stage companies that have the money, but not the time to set up a service like this, a service like Amplitude, Segment, or Mixpanel may be a better alternative.
Fedor Paretsky | TrustRadius Reviewer

HiConversion

I really think any ecommerce website would benefit from HiConversion. All websites can use optimization, but I am not sure how you'd establish the ROI on a site that is not trying to drive conversions / sales. I think as marketers we often believe we know what our customers want or what we think will work for them, but HiConversion allows us to really get to the bottom of what helps and what hurts us in a quantifiable way. We have done campaigns on our product page, our shopping cart and our homepage and each one has resulted in a significant lift in conversions.
Evelina Grines | TrustRadius Reviewer

Feature Rating Comparison

Testing and Experimentation

Countly
HiConversion
9.5
a/b experiment testing
Countly
HiConversion
10.0
Multivariate testing
Countly
HiConversion
10.0
Multi-page/funnel testing
Countly
HiConversion
10.0
Cross-browser testing
Countly
HiConversion
10.0
Test significance
Countly
HiConversion
10.0
Advanced code editor
Countly
HiConversion
7.0
Preview mode
Countly
HiConversion
9.0
Client-side tests
Countly
HiConversion
10.0

Audience Segmentation & Targeting

Countly
HiConversion
9.5
Traffic allocation control
Countly
HiConversion
10.0
Website personalization
Countly
HiConversion
9.0

Results and Analysis

Countly
HiConversion
9.2
Heatmap tool
Countly
HiConversion
9.0
Click analytics
Countly
HiConversion
10.0
Conversion tracking
Countly
HiConversion
7.0
Results segmentation
Countly
HiConversion
10.0
CSV export
Countly
HiConversion
10.0
Experiments results dashboard
Countly
HiConversion
9.0

Pros

Countly

  • Great tool for mobile and web analytics
  • Open source
Anonymous | TrustRadius Reviewer

HiConversion

  • Allow us to do A/B and multivariate testing of various treatments on our website. We can see how individual changes perform and how they perform in conjunction with other tests on the site.
  • Provide data to see where in the sales funnel there is room for improvement and how tiny incremental changes at each stage can have a dramatic affect on our total sales.
  • Using their years of experience and knowledge of industry best practices, they help come up with both UX and UI suggestions for us to test for our specific site, audience and use cases.
Evelina Grines | TrustRadius Reviewer

Cons

Countly

  • Bad UI - The UI is quite outdated and poorly designed, which was one of the principal reasons for us moving away from Countly.
  • Some poor documentation - 3rd-party documentation and tutorials for some of their mobile SDKs are better than Countly's own documentation.
  • Server requirements can be a bit high - For startups with trial credits on cloud computing services, this may not be a problem. Otherwise, Countly can get as expensive as hosted services like Segment and Mixpanel.
Fedor Paretsky | TrustRadius Reviewer

HiConversion

  • We have had some issues with delays in the loading of treatments on our site which has made certain tests hard to accomplish or trust. This likely has a lot to do with our website speed, but has proved to be a challenge for us regardless.
  • Our team would have benefited from more hands on / in person training in the beginning, to allow us to better leverage all their tools. They have offered training but I believe we are still only scratching the surface.
Evelina Grines | TrustRadius Reviewer

Support Rating

Countly

Countly 7.0
Based on 1 answer
Countly practically does everything you need it to do. However, it can have challenges of its own sometimes.
Anonymous | TrustRadius Reviewer

HiConversion

No score
No answers yet
No answers on this topic

Alternatives Considered

Countly

Matomo has poor integrations and SDK support compared to Countly. It is also significantly harder to set up compared to Countly. There have also been complaints about Matomo having security flaws. Additionally, Matomo seemed to lack common analytics platform features, like segmentation, and tracking/downloading raw data. These features are very easy to use in Countly and are usually a necessity for most companies.
Fedor Paretsky | TrustRadius Reviewer

HiConversion

We have not used or fully evaluated any competitors. Our free trial with HiConversion was enough to convince us to move forward with them. They platform will easily pay for itself
Evelina Grines | TrustRadius Reviewer

Return on Investment

Countly

  • Positive: in-depth analysis
  • Negative: lack of documentation
Anonymous | TrustRadius Reviewer

HiConversion

  • We have seen a +9.85% lift in conversion rate in the 4 months we have been using them. We expect this number will continue to increase.
  • Testing we have done with HiConversion is allowing us to implement proven designs and experiences in to our upcoming new website launch.
Evelina Grines | TrustRadius Reviewer

Screenshots

Pricing Details

Countly

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Countly Editions & Modules

On-premise Edition
Countly Enterprise EditionPlease ask1
  1. per installation
SaaS Edition
Countly Cloud Edition$1251
  1. per 500K API calls
Additional Pricing Details

HiConversion

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

HiConversion Editions & Modules

Edition
Community EditionSponsored Trial1
EnterpriseCustom Quote2
  1. Per website
  2. Based on revenue and traffic volume
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Countly
7.2
HiConversion
10.0

Support Rating

Countly
7.0
HiConversion

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