What users are saying about
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Top Rated
45 Ratings

Crownpeak DXM

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Top Rated
45 Ratings
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Score 8.9 out of 100
4 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Crownpeak DXM

Crownpeak DXM is well suited for companies who need to efficiently push content out across multiple channels with minimal fuss. It is a great choice for enterprise-level businesses that need an agile and comprehensive content workflow as it is cloud-based, agile, and offers automatic system upgrades. It fits seamlessly into a customer technology ecosystem as it is highly interoperable, and integrates well with industry leaders in the DAM, PIM, and TMS spaces. Crownpeak DXM is suitable for corporate marketing and localization departments looking for customer-centric digital experience platforms. The decoupled architecture of the platform gives users the flexibility to push content globally with less effort and shorter turnaround times. In summary, our joint customers see the value and impact of Crownpeak’s platform on their lead times, bottom line, and overall brand consistency.
Lauren Johnston | TrustRadius Reviewer

Sitecore Experience Platform

Sitecore can be a good solution for a company wanting a premium product and is really looking to leverage the platform for advanced digital marketing capabilities. If a company isn't mature enough to utilize all of what Sitecore has to offer, or is just basically looking for a CMS, there are other options that may be a better value.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Security

Crownpeak DXM
8.2
Sitecore Experience Platform
Role-based user permissions
Crownpeak DXM
8.2
Sitecore Experience Platform

Platform & Infrastructure

Crownpeak DXM
7.2
Sitecore Experience Platform
API
Crownpeak DXM
7.1
Sitecore Experience Platform
Internationalization / multi-language
Crownpeak DXM
7.3
Sitecore Experience Platform

Web Content Creation

Crownpeak DXM
7.3
Sitecore Experience Platform
WYSIWYG editor
Crownpeak DXM
7.4
Sitecore Experience Platform
Code quality / cleanliness
Crownpeak DXM
7.1
Sitecore Experience Platform
Admin section
Crownpeak DXM
7.0
Sitecore Experience Platform
Page templates
Crownpeak DXM
7.1
Sitecore Experience Platform
Mobile optimization / responsive design
Crownpeak DXM
7.4
Sitecore Experience Platform
Publishing workflow
Crownpeak DXM
7.7
Sitecore Experience Platform
Form generator
Crownpeak DXM
7.0
Sitecore Experience Platform

Web Content Management

Crownpeak DXM
6.9
Sitecore Experience Platform
Content taxonomy
Crownpeak DXM
7.0
Sitecore Experience Platform
SEO support
Crownpeak DXM
7.2
Sitecore Experience Platform
Bulk management
Crownpeak DXM
6.8
Sitecore Experience Platform
Availability / breadth of extensions
Crownpeak DXM
6.7
Sitecore Experience Platform

Pros

Crownpeak DXM

  • Having all the tools all in one place - you don't need a separate quality tool or asset management tool for instance
  • Ease of use is great because even non-technical users can get in and add content after minimal training.
  • Personalization and A/B testing built in makes a HUGE difference in how marketers build a site.
Sean Brasher | TrustRadius Reviewer

Sitecore Experience Platform

  • Sitecore has a decent supply of out of the box components and capabilities that can be fairly easily styled to meet business needs without much customization needed. This often helps speed to market.
  • Sitecore has had the flexibility of offering on-premise hosting or cloud hosting to meet different needs of clients, though recently they have strongly pushed their cloud-based hosting. This is in alignment with the industry and very helpful for organizations that aren't looking to add another product to the portfolio of packages that their internal IT teams need to manage
  • Sitecore has a capable UI for editing content. Though some competition may do better in this regard, Sitecore's editing interface is fully capable.
Anonymous | TrustRadius Reviewer

Cons

Crownpeak DXM

  • Searching for a particular asset is almost unusable, you have to know exact name of the asset you are looking for.
  • Pages with many assets or dependencies take a long time to load.
  • Set up a way to automatically migrate content - API or automation tools.
Anonymous | TrustRadius Reviewer

Sitecore Experience Platform

  • While the UI is capable, some other products in this space have a much more intuitive editing interface. Sitecore could do better in providing an easy to use editing UI.
  • It would be nice to see a fully managed Sitecore instead of just cloud hosted
  • The price falls more to the premium side of things. Making the value proposition a bit harder to justify
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Crownpeak DXM

Crownpeak DXM 8.9
Based on 5 answers
None of our Crownpeak clients are currently thinking about replatforming.
Joel Macaluso | TrustRadius Reviewer

Sitecore Experience Platform

No score
No answers yet
No answers on this topic

Usability

Crownpeak DXM

Crownpeak DXM 8.0
Based on 12 answers
  • Flexible, agile and easy to use platform for content authors & digital marketers.
  • Seamless integrations with CRM & PIM
  • Globalization & Localization - Streamline translation process with integrated solutions to ensure speed & time to market
  • Integrated Quality Management with DQM to improve SEO & Accessibility
  • Fast, secure and scalable
  • Decoupled technology allows & offers easy integrations
Zeynep Babadagli Baykal | TrustRadius Reviewer

Sitecore Experience Platform

No score
No answers yet
No answers on this topic

Reliability and Availability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
We have never encountered any issues with the availability.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Sitecore Experience Platform

No score
No answers yet
No answers on this topic

Performance

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
Pages load very fast on production (assuming you develop with basic SEO practices in place) due to Crownpeak's publishing architecture. The slide downside is that publishing can be a bit slow at times.
Joel Macaluso | TrustRadius Reviewer

Sitecore Experience Platform

No score
No answers yet
No answers on this topic

Support Rating

Crownpeak DXM

Crownpeak DXM 8.1
Based on 35 answers
Crownpeak DXM's service and support are outstanding. We have immediate access to both the tech support team and the software engineering team. We can get a support person on the phone whenever needed, and we can schedule impromptu training sessions at any time. Best support I have ever received from a platform provider in 20 years of software and application development.
Mike Benyo | TrustRadius Reviewer

Sitecore Experience Platform

No score
No answers yet
No answers on this topic

Online Training

Crownpeak DXM

Crownpeak DXM 8.2
Based on 2 answers
We are effectively using the Developer
Center and Community Platform of Crownpeak when we are faced with any kind of
development-based issues. It gives us the chance to research and find possible
solutions. Even if we do not find anything on both platforms, Crownpeak gives
us efficient and quick support service with responsible and reliable support
team. Also,
we are attending regular and on demand trainings provided by Crownpeak whenever
necessary.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Sitecore Experience Platform

No score
No answers yet
No answers on this topic

Implementation Rating

Crownpeak DXM

Crownpeak DXM 7.4
Based on 28 answers
SaaS model is perfect for us to avoid slow and costly version updates to get access to new features and functions. Crownpeak is a true SaaS model, so we get all the good new stuff without the need to invest in effort, time or money. this frees our teams to focus on content creation and deployment, which is pretty fast because the DXM publishes straight to html through the headless model.
Andy Wood | TrustRadius Reviewer

Sitecore Experience Platform

No score
No answers yet
No answers on this topic

Alternatives Considered

Crownpeak DXM

CrownPeak’s DQM gives the entire CrownPeak suite a slight advantage because it’s so helpful in tracking functionality issues, typos and areas for SEO improvements.
The other competitive products I used had not had these features in such a robust way the last time I used them 3-5 years ago.
Anonymous | TrustRadius Reviewer

Sitecore Experience Platform

All of these platforms have their pros and cons. Selecting the best fit is a matter aligning corporate need vs features provided. Have a .NET shop with an advanced marketing team looking to push UX forward and willing to pay a premium, then Sitecore may be the right fit. Have an organization centered around Java and only looking for basic CMS capabilities or looking for a budget-friendly option, then there may be better options beyond Sitecore.
Anonymous | TrustRadius Reviewer

Scalability

Crownpeak DXM

Crownpeak DXM 8.6
Based on 2 answers
In some recent projects we have delivered to our clients, we were able to roll out sites in shorter time period due the scalability of the Crownpeak's DXM solution.
Zeynep Babadagli Baykal | TrustRadius Reviewer

Sitecore Experience Platform

No score
No answers yet
No answers on this topic

Return on Investment

Crownpeak DXM

  • I'm pretty sure it raises our back-end development costs by making the development process (of creating input forms and producing outputs from the content) more complicated and painful than it needs to be.
  • It helps lock our clients in to us because not a whole lot of agencies have Crownpeak expertise.
  • It helps our clients not have to deal with their own IT teams, which they tend to dislike working with.
Anonymous | TrustRadius Reviewer

Sitecore Experience Platform

  • For mature marketing organizations, the analytics that Sitecore allows you to capture have been valuable in pushing forward marketing objectives and giving insight into how to tailor content for the best UX
Anonymous | TrustRadius Reviewer

Pricing Details

Crownpeak DXM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Sitecore Experience Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Crownpeak DXM
7.4
Sitecore Experience Platform
6.0

Likelihood to Renew

Crownpeak DXM
8.9
Sitecore Experience Platform

Usability

Crownpeak DXM
8.0
Sitecore Experience Platform

Reliability and Availability

Crownpeak DXM
8.6
Sitecore Experience Platform

Performance

Crownpeak DXM
8.2
Sitecore Experience Platform

Support Rating

Crownpeak DXM
8.1
Sitecore Experience Platform

Online Training

Crownpeak DXM
8.2
Sitecore Experience Platform

Implementation Rating

Crownpeak DXM
7.4
Sitecore Experience Platform

Scalability

Crownpeak DXM
8.6
Sitecore Experience Platform

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