CSG Xponent vs. LivePerson Conversation Cloud (LiveEngage)
CSG Xponent vs. LivePerson Conversation Cloud (LiveEngage)
Product | Rating | Most Used By | Product Summary | Starting Price |
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CSG Xponent | N/A | CSG Xponent is a cloud engagement solution that combines a customer data platform, customer journey orchestration and analytics, and omnichannel communications in one solution. With Xponent, companies deliver personalized, predictive and proactive customer interactions to improve business outcomes, quicken time to value and reduce risk. | N/A | |
LivePerson Conversation Cloud (LiveEngage) | N/A | LivePerson headquartered in New York offers solutions for AI-guided live chat and conversational messaging, with the Conversation Cloud (formerly LiveEngage), supporting sales and service teams with answering questions across all popular messaging channels. | N/A |
CSG Xponent | LivePerson Conversation Cloud (LiveEngage) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CSG Xponent | LivePerson Conversation Cloud (LiveEngage) | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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CSG Xponent | LivePerson Conversation Cloud (LiveEngage) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CSG Xponent | LivePerson Conversation Cloud (LiveEngage) | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (14 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (10 ratings) |
CSG Xponent | LivePerson Conversation Cloud (LiveEngage) | |
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Likelihood to Recommend | CSG No answers on this topic | LivePerson |
Pros | CSG No answers on this topic | LivePerson |
Cons | CSG No answers on this topic | LivePerson |
Likelihood to Renew | CSG No answers on this topic | LivePerson |
Alternatives Considered | CSG No answers on this topic | LivePerson |
Return on Investment | CSG No answers on this topic | LivePerson |
ScreenShots | CSG Xponent Screenshots |