Sophos’s Cyberoam offers UTM and NGFW products. Cyberoam provides the full suite of modularized firewall services, as well as real-time reporting, for enterprise-level use.
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SonicWall TZ
Score 7.7 out of 10
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SonicWall TZ is a NGFW for small to mid-sized companies. It is a Unified Threat Management solution, with additional native decryption and deep-packet inspection capabilities.
Our organization found that Cyberoam is a cost-effective solution compared to other vendors. Cyberoam was having issues with SSO for Web Filtering. For, web filtering and application blocking, Cyberoam does not contain enough signatures or data so we can not achieve the goal of all of the sites that need to be blocked. Cyberoam is great because of its ease of use feature.
Based on my experience, this is a solid platform for a small to mid sized company, especially when there is someone who has IT experience, or can get outsourced IT help. I would not recommend for someone who is a technology novice. Also, this is a competent device for someone who is looking to add VPN services for remote workers.
Without mentioning an alternative brand, there is another leading company who has updated with firewall UI quite a bit. They offer an expanded line-up to meet a wider array of needs including specific appliances for web caching, proxy servers, and other products that have the same and familiar UI across the products. Each of the products does have some overlap so that customers can choose the right appliance for their use case.
After being acquired by Sophos, we saw our year-over-year costs escalate significantly since our original maintenance contract. They should consider revisiting the pricing, especially for education.
They should consider a current market analysis and see how the market is changing and adapting with other lower cost appliances for their product line up.
management is confusing has many items that could be improved to facilitate the work to the network administrator
in the diagnostic tool I would improve the response times, that is, if a ping test is required, it should be quick, since in cases of failures it is sought to minimize the impact as much as possible.
each function has a different license item, I would place a single license package for all team functions
Some things might take a little bit of research to learn how to do, but once learned, it is a powerful tool. I am constantly finding new tools that can help our business with security and access to data at all our locations.
Once you get to a competent technician the support experience is better. But I have found that the lower tiers of support are very slow to respond (like 1 email per day) and you typically have to re-explain yourself a couple times before they get it. I have not used Phone support, and that may be a better experience.
The main factor is cost, as we are a startup organization. That's the main reason we choose Cyberoam stacks up against other network security services.
SonicWall and WatchGuard are both fine appliances, but I am accustomed to the Barracuda NG. The Barracuda Control Center is so powerful and useful that it beats out the other two. SonicWall does a great job of dividing up firewall rules and NAT policies, but this is a preference among engineers.