Datto Autotask PSA vs. DeskRoll Remote Desktop
Datto Autotask PSA vs. DeskRoll Remote Desktop
Product | Rating | Most Used By | Product Summary | Starting Price |
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Autotask PSA | N/A | Autotask PSA is designed as a complete IT Business Management Platform for MSPs, now from Datto (resulting from the Autotask merger with Datto in 2017). | N/A | |
DeskRoll Remote Desktop | N/A | DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote… | $8.25 per user/per month |
Datto Autotask PSA | DeskRoll Remote Desktop | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $3.25 per seat/per month | ||||||||||||||
Additional Details | — | With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions. | ||||||||||||||
More Pricing Information |
Datto Autotask PSA | DeskRoll Remote Desktop | |
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Top Cons |
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Remote Administration |
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Datto Autotask PSA | DeskRoll Remote Desktop | |
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Small Businesses | Atera Score 8.9 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | Planview AdaptiveWork Score 6.8 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Planview AdaptiveWork Score 6.8 out of 10 | Remote Desktop Services Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Datto Autotask PSA | DeskRoll Remote Desktop | |
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Likelihood to Recommend | 7.6 (29 ratings) | 7.0 (2 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 8.4 (4 ratings) | - (0 ratings) |
Datto Autotask PSA | DeskRoll Remote Desktop | |
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Likelihood to Recommend | Kaseya | Tomsk Inc. |
Pros | Kaseya | Tomsk Inc. |
Cons | Kaseya | Tomsk Inc. |
Likelihood to Renew | Kaseya | Tomsk Inc. No answers on this topic |
Usability | Kaseya | Tomsk Inc. No answers on this topic |
Support Rating | Kaseya | Tomsk Inc. No answers on this topic |
Alternatives Considered | Kaseya | Tomsk Inc. |
Return on Investment | Kaseya | Tomsk Inc. |
ScreenShots | DeskRoll Remote Desktop Screenshots |