4 Ratings
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Score 7.1 out of 100
48 Ratings
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Score 7.3 out of 100

Likelihood to Recommend

Deltek WorkBook

My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
Christopher Fritz | TrustRadius Reviewer

HCL Connections (formerly from IBM)

IBM Connections is well suited for larger organizations that need an internal social networking tool and are willing to deal with IBM and the complexity of the software. It is less appropriate for smaller organizations and those who don't want to deal with the complexity, or IBM's awful customer service and prices.
Jeremiah Miller | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Deltek WorkBook
7.8
HCL Connections (formerly from IBM)
9.5
Task Management
Deltek WorkBook
8.1
HCL Connections (formerly from IBM)
8.8
Resource Management
Deltek WorkBook
9.0
HCL Connections (formerly from IBM)
Gantt Charts
Deltek WorkBook
9.0
HCL Connections (formerly from IBM)
10.0
Scheduling
Deltek WorkBook
9.0
HCL Connections (formerly from IBM)
9.6
Workflow Automation
Deltek WorkBook
6.1
HCL Connections (formerly from IBM)
9.8
Team Collaboration
Deltek WorkBook
6.1
HCL Connections (formerly from IBM)
Support for Agile Methodology
Deltek WorkBook
10.0
HCL Connections (formerly from IBM)
Support for Waterfall Methodology
Deltek WorkBook
10.0
HCL Connections (formerly from IBM)
Document Management
Deltek WorkBook
6.1
HCL Connections (formerly from IBM)
Email integration
Deltek WorkBook
6.1
HCL Connections (formerly from IBM)
Mobile Access
Deltek WorkBook
4.1
HCL Connections (formerly from IBM)
9.5
Timesheet Tracking
Deltek WorkBook
7.1
HCL Connections (formerly from IBM)
Change request and Case Management
Deltek WorkBook
10.0
HCL Connections (formerly from IBM)
Budget and Expense Management
Deltek WorkBook
8.0
HCL Connections (formerly from IBM)
Search
Deltek WorkBook
HCL Connections (formerly from IBM)
9.1
Visual planning tools
Deltek WorkBook
HCL Connections (formerly from IBM)
9.8

Professional Services Automation

Deltek WorkBook
6.1
HCL Connections (formerly from IBM)
Quotes/estimates
Deltek WorkBook
5.2
HCL Connections (formerly from IBM)
Invoicing
Deltek WorkBook
6.1
HCL Connections (formerly from IBM)
Project & financial reporting
Deltek WorkBook
6.1
HCL Connections (formerly from IBM)
Integration with accounting software
Deltek WorkBook
7.1
HCL Connections (formerly from IBM)

Communication

Deltek WorkBook
HCL Connections (formerly from IBM)
8.7
Chat
Deltek WorkBook
HCL Connections (formerly from IBM)
9.7
Notifications
Deltek WorkBook
HCL Connections (formerly from IBM)
9.7
Discussions
Deltek WorkBook
HCL Connections (formerly from IBM)
9.6
Surveys
Deltek WorkBook
HCL Connections (formerly from IBM)
5.2
Internal knowledgebase
Deltek WorkBook
HCL Connections (formerly from IBM)
9.7
Integrates with GoToMeeting
Deltek WorkBook
HCL Connections (formerly from IBM)
9.5
Integrates with Gmail and Google Hangouts
Deltek WorkBook
HCL Connections (formerly from IBM)
10.0
Integrates with Outlook
Deltek WorkBook
HCL Connections (formerly from IBM)
5.9

File Sharing & Management

Deltek WorkBook
HCL Connections (formerly from IBM)
9.8
Versioning
Deltek WorkBook
HCL Connections (formerly from IBM)
9.7
Video files
Deltek WorkBook
HCL Connections (formerly from IBM)
9.9
Audio files
Deltek WorkBook
HCL Connections (formerly from IBM)
9.9
Document collaboration
Deltek WorkBook
HCL Connections (formerly from IBM)
9.6
Access control
Deltek WorkBook
HCL Connections (formerly from IBM)
9.7
Advanced security features
Deltek WorkBook
HCL Connections (formerly from IBM)
9.6
Integrates with Google Drive
Deltek WorkBook
HCL Connections (formerly from IBM)
10.0
Device sync
Deltek WorkBook
HCL Connections (formerly from IBM)
9.7

Pros

Deltek WorkBook

  • Workbook handles all processes in a consultancy company
  • Workflow options on all thinkable processes
  • Support global growth and intercompany management
  • Strong planning tool
  • Able to manage multiple clients to one project
  • Advanced template set-up
  • The communication module, so all relevant information is available on the projects
  • Flexible planning and project management
Frants E. Moraitis | TrustRadius Reviewer

HCL Connections (formerly from IBM)

  • The plugin for MS Office/Explorer has made saving and sharing working documents extremely convenient for me and my close colleagues
  • The newsfeed feature conveniently aggregates updates from the communities/people you follow. It's nice not to have to jump from community to community to see what's going on in the organization
  • The various apps can be used for several purposes. A little creativity goes a long way when establishing what type of information the apps can be useful for communicating
Anonymous | TrustRadius Reviewer

Cons

Deltek WorkBook

  • The integrations on IT level are not great and should be improved.
  • Change of IP's that's used for logins are being changed without reporting it to super users.
Christopher Fritz | TrustRadius Reviewer

HCL Connections (formerly from IBM)

  • The lack of a note-taking tool became a bigger and bigger issue as time went on. Our pilot users felt Connections was a natural place to take and share meeting notes – including photos, drawings, recorded audio, etc. – and were always frustrated that there was no easy, organized way to do that. We tried using a Blog, Wiki, etc. but nothing really resonated as a good solution for this.
  • The Wiki tool is weak, providing rigid structure but with few options. A Community can only have a single Wiki, for instance. Wikis are weak in the mobile app as well; they’re not even easy to navigate. Users ended up ignoring Wikis completely despite our efforts to get them to convert documents like guidelines, policies, procedures, handbooks, etc. into Wiki form.
  • The Windows Explorer plug-in was useful but required a lot of manual intervention to setup. For instance, once a user joins a Community in Connections, the Community also has to be manually added to the Explorer plug-in so the user can find, open and edit files with it. We felt this process should be much more automated.
  • Tagging is only relevant in the web UI and, to a lesser extent, in the mobile app. However, in the Windows Explorer plug-in, Tags are not usable at all making it difficult to find things that were easy to find in the web UI.
  • IBM Docs was not included in the on-premises deployment; it was an additional license so we did not test it. Documents, mainly Microsoft Office files, are still the single most common way our user community creates, shares, edits and presents information. That proved to be a major gap for our users, and slowed user adoption considerably. We considered testing it, but IBM Docs would only work for about half of our users so we found ourselves wondering if we really wanted to support two document editing platforms. IBM Docs also offers no way to work offline as far as we could tell. This also meant we would need to keep licensing Microsoft Office which is not cheap.
  • Consulting costs are high because the back-end environment is complex. Installing, administrating and even patching Connections is a fairly complex process. We needed to hire consultants to install our test environment and any major upgrades would’ve required additional consulting fees. Any 3rd party add-ons we looked at were highly technical in nature meaning…you guessed it, more consulting costs.
  • Administrating IBM Connections requires editing XML files in a specific, secure way that is typically done in a console. I love consoles as much as the next admin, but when you only use a console once every 2 months it means looking up all the documentation and re-educating yourself. A single change could take me 2 hours to implement. 3rd party admin dashboards do exist, at an additional cost, but IBM really should provide a much easier way to manage the environment.
  • The lack of in-person or online training courses, materials, videos, etc. really discouraged a lot of users. The only decent training we could find (marketing videos aside) was a single video series on Lynda.com which, of course, was an additional cost. In the end that video didn’t really help our users much beyond introductory concepts.
  • IBM includes reporting, but it’s a massive Cognos system requiring some serious hardware and Cognos expertise. We had neither, and would have ultimately opted for a 3rd party add-on for reporting and statistics.
  • An often overlooked concern is eDiscovery. Our contracted eDiscovery service extensively works with various ECMs, but had no idea how they would handle Connections data. The cloud version of Connections offers an add-on for eDiscovery, but as far as we could tell IBM offered nothing for on-premises deployments.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Deltek WorkBook

No score
No answers yet
No answers on this topic

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 7.7
Based on 7 answers
Connections has continued to more than meet our needs from a collaboration point of view and we are currently working on integration with our IBM Websphere portal platform to provide an integrated collaboration solution. This scenario will provide our users the best both products have to offer in a single interface.
Anonymous | TrustRadius Reviewer

Usability

Deltek WorkBook

No score
No answers yet
No answers on this topic

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 9.0
Based on 4 answers
Connections combines all the most useful abilities from various social networks. This makes it useful of course, but it also reduces user adoption time initially by allowing users to get comfortable with basic features. Once they are comfortable, it's easy for users to start exploring. They find new people in the organization to contact, new sources of information, etc. Before you know it, about half of the users are contributing back in some form -- and all with little or no training needed by IT.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Deltek WorkBook

No score
No answers yet
No answers on this topic

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 10.0
Based on 1 answer
Once Connections was installed, patched, etc. it was ALWAYS up. We only had to bring it down for OS updates to the servers. That seems to be typical of anything that runs on WebSphere; it's bulletproof and could probably run for months and years if the underlying OS didn't require constant patching.
Anonymous | TrustRadius Reviewer

Performance

Deltek WorkBook

No score
No answers yet
No answers on this topic

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 9.0
Based on 1 answer
IBM Connections web UI, mobile app (data sync to / from the device), and file transfer speeds were almost always very fast. It was rare for a slow-down of any kind, even when doing searches.
Anonymous | TrustRadius Reviewer

Support Rating

Deltek WorkBook

No score
No answers yet
No answers on this topic

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 8.0
Based on 4 answers
IBM Support has ALWAYS been quick to respond, regardless of the product. Even first level techs seldom provide "canned" responses and they really try to help. If they can't help, they don't wallow around but engage the right person immediately. It's very rare that the first level tech needs to escalate, and even more rare when they do escalate and the next person engaged cannot solve it. We have been more than satisfied with IBM support's quick and professional responses to our issues.
Anonymous | TrustRadius Reviewer

Implementation Rating

Deltek WorkBook

No score
No answers yet
No answers on this topic

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 7.3
Based on 1 answer
Try to understand you will never find a product which suites all your end user for 100%. IBM Connections is the best of all breeds but if you go look on each functionality on its own there are better example out there. But as IBM COnnections delivers it all in just one platform makes it the best example about integration of different functionality into one platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Deltek WorkBook

Timelog, e-conomic project module and podio
Frants E. Moraitis | TrustRadius Reviewer

HCL Connections (formerly from IBM)

From the few times that I have used MS SharePoint, I can say that it doesn't seem to hold a candle to the robust features of IBM Connections. The out-of-the-box capabilities of IBM Connections are amazing and are more easy to access and use than what I've seen with MS SharePoint.
Chris Whisonant | TrustRadius Reviewer

Scalability

Deltek WorkBook

No score
No answers yet
No answers on this topic

HCL Connections (formerly from IBM)

HCL Connections (formerly from IBM) 7.0
Based on 2 answers
Scaling UP is never an issue with IBM's core technologies like WebSphere, DB2, etc. as long as you have or can find the technical resources to implement it. Where IBM seems to fail is scaling DOWN for smaller organizations. Connections 5.0 on-premises would have required us to create 7 servers -- yes, they would be virtualized, but still that's 7 OS licenses, 40 virtual CPU cores, 80GB RAM, and a few TB of hard disk space. All to replace Quick which runs on 1 server with 1 OS license, 4 cores, 8GB RAM and 600GB of disk. Granted, there are major differences in capabilities between the two, but how do you get a CFO understand why features like a mobile app, file sync, and social sharing require 10x the back-end resources?
Anonymous | TrustRadius Reviewer

Return on Investment

Deltek WorkBook

  • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
  • We have spent a lot of time on support which is a negative impact.
Christopher Fritz | TrustRadius Reviewer

HCL Connections (formerly from IBM)

  • Positive - Using IBM Connections has reduced the number of directories and file share repositories previously used for collaboration.
  • Positive - The direction is to stop relying on email for the only method of communicating and sharing knowledge. IBM Connections is in the right step.
Tony Morales, PMP, CSM | TrustRadius Reviewer

Screenshots

HCL Connections (formerly from IBM)

Pricing Details

Deltek WorkBook

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$19*

* per month

HCL Connections (formerly from IBM)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Deltek WorkBook
7.1
HCL Connections (formerly from IBM)
8.4

Likelihood to Renew

Deltek WorkBook
HCL Connections (formerly from IBM)
7.7

Usability

Deltek WorkBook
HCL Connections (formerly from IBM)
9.0

Reliability and Availability

Deltek WorkBook
HCL Connections (formerly from IBM)
10.0

Performance

Deltek WorkBook
HCL Connections (formerly from IBM)
9.0

Support Rating

Deltek WorkBook
HCL Connections (formerly from IBM)
8.0

Implementation Rating

Deltek WorkBook
HCL Connections (formerly from IBM)
7.3

Scalability

Deltek WorkBook
HCL Connections (formerly from IBM)
7.0

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