Deskero vs. Interactions Digital Roots

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Deskero
Score 5.0 out of 10
N/A
Deskero is a social platform for customer support and ticketing. Businesses use Deskero to engage with customers and collect their questions from emails, chats, websites, and social networks.
$9
per month
Interactions Digital Roots
Score 6.0 out of 10
Enterprise companies (1,001+ employees)
Interactions Digital Roots collects conversations from across the web and not only captures keyword and sentiment analysis but also includes customer intent. The vendor says that this allows the platform to identify and route conversations in a precise and highly customizable way. Using Machine Learning and Natural Language Understanding, the system can prioritize and categorize actionable content, automatically routing it to workgroups (queues) organized by customer assistance, marketing…N/A
Pricing
DeskeroInteractions Digital Roots
Editions & Modules
Grow
$12 ($9)
Per user per month (per user annually)
Business
$30 ($25)
Per user per month (per user annually)
Premium
$120 ($90)
Per user per month (per user annually)
No answers on this topic
Offerings
Pricing Offerings
DeskeroInteractions Digital Roots
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional Details—Pricing is based on program scope. Please contact Digital Roots for pricing details.
More Pricing Information
Community Pulse
DeskeroInteractions Digital Roots
Top Pros

No answers on this topic

Top Cons

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User Testimonials
DeskeroInteractions Digital Roots
ScreenShots

Deskero Screenshots

Screenshot of Screenshot of

Interactions Digital Roots Screenshots

Screenshot of ENGAGE workflow views and feed builder.Screenshot of ENGAGE Performance Tracker reporting dashboard.