Directly vs. Respond.io
Directly vs. Respond.io
Product | Rating | Most Used By | Product Summary | Starting Price |
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Directly | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A | |
Respond.io | N/A | Respond.io is a business messaging platform from the Hong Kong based company of the same name, that connects customers from any channel to every team. As consumers grow to demand personal communication on a wide variety of channels, businesses are looking to their software vendors and partners to innovate and deliver these customer experiences. Respond.io is designed to meet this challenge, simply. | $99 per month |
Directly | Respond.io | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Directly | Respond.io | |
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Top Pros | No answers on this topic | |
Top Cons |
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Directly | Respond.io | |
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Small Businesses | EZ Texting Score 8.9 out of 10 | EZ Texting Score 8.9 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Directly | Respond.io | |
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Likelihood to Recommend | 7.0 (1 ratings) | 10.0 (1 ratings) |
Directly | Respond.io | |
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Likelihood to Recommend | Directly Software, Inc. | Respond.io |
Pros | Directly Software, Inc. | Respond.io |
Cons | Directly Software, Inc. | Respond.io |
Alternatives Considered | Directly Software, Inc. | Respond.io |
Return on Investment | Directly Software, Inc. | Respond.io |
ScreenShots | Respond.io Screenshots |