Directly vs. Smartz Chat
Directly vs. Smartz Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Directly | N/A | Directly’s crowd platform harnesses thousands of independent experts and AI technology to automate common customer questions and deliver customer service that consumers love. The vendor states companies like Airbnb, Microsoft, and Samsung partner with Directly to improve the customer experience, boosting CSAT by 20% while reducing contact center volume and saving millions per year. Directly is based in San Francisco and backed by Microsoft’s M12 Ventures, Samsung NEXT, True… | N/A | |
Smartz Chat | N/A | N/A | $25 per month |
Directly | Smartz Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Directly | Smartz Chat | |
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Top Pros | No answers on this topic | |
Top Cons |
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Directly | Smartz Chat | |
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Small Businesses | EZ Texting Score 9.0 out of 10 | EZ Texting Score 9.0 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Directly | Smartz Chat | |
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Likelihood to Recommend | 7.0 (1 ratings) | - (0 ratings) |
Directly | Smartz Chat | |
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Likelihood to Recommend | Directly Software, Inc. | Smartz Solutions No answers on this topic |
Pros | Directly Software, Inc. | Smartz Solutions No answers on this topic |
Cons | Directly Software, Inc. | Smartz Solutions No answers on this topic |
Alternatives Considered | Directly Software, Inc. | Smartz Solutions No answers on this topic |
Return on Investment | Directly Software, Inc. | Smartz Solutions No answers on this topic |
ScreenShots |