Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Discord
Score 8.2 out of 10
N/A
Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.
$4.99
per month
Jotform
Score 8.4 out of 10
N/A
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…
$0
Slack
Score 9.0 out of 10
N/A
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020. The product is free to use, and also has paid plans with more features and greater controls. The…
$8.75
per month per user
Pricing
DiscordJotformSlack
Editions & Modules
Discord Nitro
$0
Discord Nitro Classic
$0
Free
$0.00
Bronze
$34.00
Monthly
Silver
$39.00
Monthly
Gold
$99.00
Monthly
Enterprise
Custom
Free
$0
Pro
$7.25*
per month per user
Business+
$12.50*
per month per user
Enterprise
Contact Sales
Offerings
Pricing Offerings
DiscordJotformSlack
Free Trial
NoYesYes
Free/Freemium Version
YesYesYes
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details*Per active user, per month, when paying once a year. Pro is $8.75 USD per active user when paying month to month. Business+ is $15.00 USD per active user when paying month to month.
More Pricing Information
Community Pulse
DiscordJotformSlack
Considered Multiple Products
Discord
Chose Discord
Discord and Slack have some very similar features. While Slack feels a bit more professional, Discord allows for the addition of voice chat rooms. While Discord feels a bit younger and more unprofessional, it's a great program for engaging with students and young people. Where S…
Chose Discord
Previously, we all used Slack. However, Slack is expensive. It doesn't keep message history and you don't have the freedom Discord offers.
I can use the same account for business and personal life without worrying about privacy concerns that I had with Slack (account owners …
Chose Discord
Honestly, I would use Slack and Skype over Discord anyway because they are faster, easier to use, and easier to find conversations. Discord is great at times but, in our experience, having it continuously buffering and taking forever to load really slows down our team. However, …
Chose Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much …
Chose Discord
Not great, I would say overall the Teams suite has been very integrated into email, calendar, etc. Slack is about the same as Discord except I found it easier to access via my mobile phone. Now with teams on my mobile that is integrated into our whole organization I can simply …
Chose Discord
The organization of groups and channels are better on Discord than Slack although the later is widely used in the tech circuit while the former is use in the gaming community. Maybe for that fact the online features are better on Discord making it better suited for coding. Not …
Chose Discord
For small businesses, Discord by far works the same with less limitations compared to Slack. I understand Slack is built for enterprise-level companies, but for small businesses, Discord works better than Slack and Telegram.
Telegram didn't really allow for specific …
Chose Discord
Slack`s free version doesnt save the conversations history, there is no voice channels, it doesnt bring people together with all the incentives for interaction like Discord have.
Chose Discord
The vast array of free features on Discord right out of the box makes it a stand-out in pricing from other chat platform options. Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It …
Chose Discord
Discord is generally very simple and easy to get started using, but still offers a great deal of customization and features. Furthermore, third party features and plentiful and well supported. On top of that, the amount of usability you get for the price is absolutely …
Chose Discord
The interface is just easier to use. The platform is quite reliable. Audio/video calls in good quality. Web and mobile platform [as] well
Chose Discord
Discord offers the most efficient way to onboard new users when we need to communicate quickly and via text and/or voice.
Jotform
Chose Jotform
We use Jotform instead of Google Forms because you can customize the input fields. We need very specific information from our participants and Jotform allows our participants to fill in the information we need a specific format to fit our list-building events. Also, the …
Chose Jotform
Jotform makes more affordable, customizable, and accessible forms than the other platforms we have tried.
Chose Jotform
JotForm is superior compared to Google Forms in most aspects. However, the lack of collaboration in the free version makes it less attractive if managing several forms. But the form functionality and features makes up for this. JotForm is clean in layout, and provides a user …
Slack
Chose Slack
The most convenient way to organize and follow thread (so any conversation) and a very large way to customize the workspace by individual (my workspace is organize in my way, but my colleague can have their own structure and organization). Also being able to add customized …
Chose Slack
In the team, we don't have thread options. Slack does offer thread options, and it is handy to use threads. Discord sometimes gets complicated for a non-techy, whereas Slack is a very easy-to-use platform. I still feel Google Meet and video calls are better and easier to use …
Chose Slack
Slack would be the "business" alternative to Discord, although the latter's focus is on younger audiences and video gamers. I've used it in my company, much like Slack. Both share similar features, but Slack is better suited to the business context, especially considering the …
Chose Slack
Slack's interface is very friendly in comparison to something like Discord, which feels very 'tech'. There's a place for both, of course. But in terms of a friendly, open feel, Slack does not feel as daunting as some of the competitors. For task management, while something like …
Chose Slack
I find Slack to be more intuitive and user-friendly than RingCentral, Discord, and Microsoft Teams. I think Slack is slightly more professional and appropriate in business than Discord, with a cleaner, more professional interface. It has a more organized interface than Microsoft…
Chose Slack
I really prefer Slack the most! I appreciate how it's portable and lightweight while still having a rich feature set that isn't overwhelming. I like that it's a separate application on my computer and phone, rather than being built into the browser only. I personally don't like …
Chose Slack
Microsoft Teams is one of the other tools that I've evaluated in a professional context. Compared to Slack, it feels a bit clunkier and bland. Slack feels vibrant and full of personality that can vary from workplace to workplace. Teams is also a far more expensive solution to …
Chose Slack
not even a competition with whatsapp or lotus notes, but could learn a thing or 2 about Discord automation capabilities
Chose Slack
It is the best for chat based communication with a high level of security and compliance.

I think the user experience is so much better than Google Chat and Discord. To me, there is basically no comparison - the others feels not intuitive with a cluttered interface.
Chose Slack
Teams is better to schedule meetings with and integrates with Outlook well, but that leads to duplicate notifications for things, which is distracting and a waste of time. Messaging in Teams not great compared to Slack, and has the potential to have people outside your …
Chose Slack
Slack holds up fairly well with the others. They all have the same basic features. Where they do differ is the execution. You can tell that for Teams and Discord, they had Slack in mind when they were designing their system. These two would be the closest to Slack, even in …
Chose Slack
Slack is better suited for actual work teams rather than communities, so it wins against Discord. About HipChat - in my opinion, it was a dinosaur that is not discounted, and it's obvious why, considering the type of product Slack delivered!
Chose Slack
Slack is the best, it’s hands down the best. Wouldn’t use anything else. Discord only makes sense if your people are on it already. Ours are on Slack.
Chose Slack
In my opinion, the closest to Slack in terms of UI is Discord. But Slack is much more professional with more functionalities that doesn't require very technical knowledge (good for our older staff who began their digital journey within the last decade). In terms of workflow …
Chose Slack
Slack is more friendly and it seems easier to use than Discord, also easier integrations
Chose Slack
I think the most similar to Slack is Discord. The other ones are more chats in the old fashion way. I mean, for the messager and WhatsApp the communication is for particular people mainly, it's not planned/developed for a company. You need the contacts to start to communicate. …
Chose Slack
Slack is a more complete implementation of the above listed products. It is like an everything in one app, which has everything ranging from audio calls/video calls to messaging to automated workflows and documentation sharing functionality, as well as project management …
Chose Slack
We did not found the same level of features on all these products. Where Slack is better than other ones, is that you are interacting with other really fast, you can jump in open channels, private channels, be updated about topics and also manage different workspaces. The …
Chose Slack
Slack is very good for tech stack focused businesses with the automations and notification controls that can be set.
Chose Slack
Slack's interface is more intuitive and easy to use than others. It's default colours and customizations make it easy to use in both light and dark mode. Other apps don't have this level of ease of use. Threads make it easy to organise messages and not lose track of information …
Chose Slack
Slack blows Teams out of the water with its simplicity and fun vibe. I used to work with a team before, but Slack is faster, smoother, and more intuitive—no clunky menus or endless clicks. It is also packed with playful features like custom emojis and integrations, making work …
Features
DiscordJotformSlack
Project Management
Comparison of Project Management features of Product A and Product B
Discord
4.7
32 Ratings
49% below category average
Jotform
-
Ratings
Slack
7.9
625 Ratings
1% above category average
Task Management2.510 Ratings00 Ratings7.7428 Ratings
Gantt Charts2.33 Ratings00 Ratings6.961 Ratings
Scheduling5.29 Ratings00 Ratings7.8361 Ratings
Workflow Automation4.510 Ratings00 Ratings8.1394 Ratings
Mobile Access8.430 Ratings00 Ratings9.4598 Ratings
Search7.827 Ratings00 Ratings8.2605 Ratings
Visual planning tools2.16 Ratings00 Ratings7.4273 Ratings
Communication
Comparison of Communication features of Product A and Product B
Discord
7.1
32 Ratings
12% below category average
Jotform
-
Ratings
Slack
8.8
633 Ratings
9% above category average
Chat9.532 Ratings00 Ratings9.6632 Ratings
Notifications7.531 Ratings00 Ratings8.8629 Ratings
Discussions8.832 Ratings00 Ratings9.2617 Ratings
Surveys7.422 Ratings00 Ratings8.1410 Ratings
Internal knowledgebase5.917 Ratings00 Ratings7.8409 Ratings
Integrates with GoToMeeting10.02 Ratings00 Ratings8.9110 Ratings
Integrates with Gmail and Google Hangouts4.01 Ratings00 Ratings8.7182 Ratings
Integrates with Outlook4.01 Ratings00 Ratings8.9120 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Discord
7.1
31 Ratings
12% below category average
Jotform
-
Ratings
Slack
8.4
600 Ratings
4% above category average
Versioning5.213 Ratings00 Ratings8.2324 Ratings
Video files6.629 Ratings00 Ratings8.3538 Ratings
Audio files6.829 Ratings00 Ratings8.5525 Ratings
Document collaboration6.116 Ratings00 Ratings8.0426 Ratings
Access control8.019 Ratings00 Ratings8.3409 Ratings
Advanced security features6.013 Ratings00 Ratings8.3360 Ratings
Integrates with Google Drive10.01 Ratings00 Ratings9.0211 Ratings
Device sync8.021 Ratings00 Ratings9.0452 Ratings
Survey Format & Appearance
Comparison of Survey Format & Appearance features of Product A and Product B
Discord
-
Ratings
Jotform
7.9
163 Ratings
1% below category average
Slack
-
Ratings
Survey templates00 Ratings8.6139 Ratings00 Ratings
Themes00 Ratings7.5147 Ratings00 Ratings
Custom logo/branding00 Ratings7.5153 Ratings00 Ratings
Survey Content
Comparison of Survey Content features of Product A and Product B
Discord
-
Ratings
Jotform
9.0
150 Ratings
6% above category average
Slack
-
Ratings
Changes to live survey00 Ratings9.2126 Ratings00 Ratings
Question design help00 Ratings9.2124 Ratings00 Ratings
Multiple question types00 Ratings8.7147 Ratings00 Ratings
Survey Logic
Comparison of Survey Logic features of Product A and Product B
Discord
-
Ratings
Jotform
9.5
126 Ratings
13% above category average
Slack
-
Ratings
Survey logic flexibility00 Ratings9.5126 Ratings00 Ratings
Survey Reporting & Analytics
Comparison of Survey Reporting & Analytics features of Product A and Product B
Discord
-
Ratings
Jotform
8.4
153 Ratings
4% above category average
Slack
-
Ratings
Response tracking00 Ratings8.1144 Ratings00 Ratings
Data export00 Ratings9.1146 Ratings00 Ratings
Standard reports00 Ratings7.9132 Ratings00 Ratings
Custom reports00 Ratings8.3124 Ratings00 Ratings
Analytics00 Ratings8.7114 Ratings00 Ratings
Survey Administration & Security
Comparison of Survey Administration & Security features of Product A and Product B
Discord
-
Ratings
Jotform
9.1
127 Ratings
5% above category average
Slack
-
Ratings
Access controls00 Ratings9.1123 Ratings00 Ratings
Compliance00 Ratings9.1116 Ratings00 Ratings
Survey Distribution
Comparison of Survey Distribution features of Product A and Product B
Discord
-
Ratings
Jotform
8.1
96 Ratings
0% above category average
Slack
-
Ratings
Vendor-offered crowdsourcing00 Ratings7.275 Ratings00 Ratings
Respondent restrictions00 Ratings9.196 Ratings00 Ratings
Best Alternatives
DiscordJotformSlack
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Stackby
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Score 8.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.7 out of 10
Stackby
Stackby
Score 8.9 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Qualaroo
Qualaroo
Score 7.0 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Verint Voice of the Customer
Verint Voice of the Customer
Score 9.3 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
DiscordJotformSlack
Likelihood to Recommend
8.2
(32 ratings)
7.6
(182 ratings)
9.1
(625 ratings)
Likelihood to Renew
-
(0 ratings)
9.4
(7 ratings)
10.0
(25 ratings)
Usability
8.3
(11 ratings)
7.9
(128 ratings)
9.0
(248 ratings)
Availability
-
(0 ratings)
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
-
(0 ratings)
10.0
(2 ratings)
Support Rating
9.2
(3 ratings)
7.4
(81 ratings)
9.9
(68 ratings)
Implementation Rating
-
(0 ratings)
8.9
(3 ratings)
8.7
(5 ratings)
Configurability
-
(0 ratings)
-
(0 ratings)
10.0
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
9.3
(2 ratings)
Product Scalability
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
DiscordJotformSlack
Likelihood to Recommend
Discord
Discord works phenomenally if you want a chat platform that is free, quick to set up, and very flexible in the ways you can start using it. It doesn't require a complex set of logins for different servers and confusion about adding new members, or tough pricing right out of the gate. If you prefer to view full conversations all in one place without them "splintering" off into branches that are missed, Discord works great for this. All in all, Discord is great for startup companies or lean working companies, but it does not lend itself as well for larger, traditional "corporate" enterprises.
Read full review
Jotform
We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
Read full review
Salesforce
Slack is great for tracking commits to new coding projects. You can take parts of code that still need to be implemented later and easily search through the history of comments if there is something that goes wrong with a code commitment. It can be difficult for people that only like Teams to adjust to a new platform if you are using both to communicate.
Read full review
Pros
Discord
  • One to many Communications to ensure that we can quickly get messages out when we have to.
  • Quick polling of questions and issues
  • The ability to gate channels so we can focus on folks that we know are stakeholders gives them an added feeling of belonging and that they have a say in the direction of projects.
Read full review
Jotform
  • Gathers information on my clients
  • Gathers and organizes information on my prospects
  • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
  • Educates clients about the benefit of supplementation
  • Educates my prospects
Read full review
Salesforce
  • Huddles Run smoothly without any interferences.
  • Smooth individual calls quick and easy without any interruptions.
  • seamless notifications across multiple devices
  • The ability to easily tag a team member to urgently attend to a specific escalation.
  • Slack being user friendly and able to integrate easily with other platforms and apps.
  • How to easily open up different channels for different escalations and needs.
  • a safe direct messaging option.
Read full review
Cons
Discord
  • Better volume balancing between members on a call.
  • More customizability of the notification sound for each server. It would be nice to set each of my important servers with a different notification sound.
  • More expansive note section when you view another user's profile. I'd like to be able to contain more information there in a more organized way.
Read full review
Jotform
  • The price is too high for casual users like myself
  • The automation took some time to figure out (that's understandable)
  • Making the forms look uniform took a lot of time to setup
  • Some parts like the approval emails, notification emails can be confusing
Read full review
Salesforce
  • Would love a better integration with GitHub. For example, notifications when your PR is updated, when review is requested, @-mention in comments, etc.
  • Improved "Later" tab, for example the ability to create to-do lists or making the "Later" tab into a more powerful to-do list (annotate items with notes)
  • More powerful integrations, e.g. Google Calendar could render a calendar view within Slack, rather than sending the daily schedule
Read full review
Likelihood to Renew
Discord
No answers on this topic
Jotform
I need this software to run my business, it's built around it.
Read full review
Salesforce
To be more transparent, I give 10 because Slack serves our collaboration needs. It provide us a good platform for team communication relaying important update within the company, it has even mobile app where you can install in your phone to monitor any updates within that team that needs your immediate attention and intervention.
Read full review
Usability
Discord
It just works, and works well. Very rarely does anything go wrong, and I can't remember the last outage (sure there's been some but very rare and not something I even think about or worry about). Desktop clients, web access, mobile clients - the lot. Very happy with our easy it is to use.
Read full review
Jotform
As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
Read full review
Salesforce
My rating was 7. Its intuitive interface and user-friendly features like channels, threads, and integrations make it excellent for team communication and onboarding. However, its usability is held back by the resource-intensive desktop app and cluttered feeling in large workspaces. The mobile app's performance and unreliable notifications have also been noted as weaknesses.
Read full review
Reliability and Availability
Discord
No answers on this topic
Jotform
No answers on this topic
Salesforce
Yes, the app works 24/7. I don't even recall having any period that we could not use since the implementation. Even the maintenance periods are barely noticeable and our work is not impacted by it when it happens.
Read full review
Performance
Discord
No answers on this topic
Jotform
No answers on this topic
Salesforce
Slack is a soft app, we don't have many issues with it. I recall one or two people complaining about something during our usage period, but I didn't have a bad experience. When the app is slow, usually the problem is with my computer or my internet. The app works just fine.
Read full review
Support Rating
Discord
There is plenty of online documentation and knowledge base articles. As well as having an open API to be able to tie it into other products makes it a really viable solution for any business. I have never had to contact support, any questions which I have need answered can be found in the documentation,
Read full review
Jotform
I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
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Salesforce
Whenever I've had to troubleshoot an issue with Slack (which, to be honest, has not happened very often), their online documentation has been easy to locate, easy to understand, and effective in resolving my issue. Slack's ever-growing popularity also means that there's a large community of practice out there that can be depended upon.
Read full review
Implementation Rating
Discord
No answers on this topic
Jotform
the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
Read full review
Salesforce
I was not part of the implementation team, but I recall being 100% happy and excited to learn and use a new tool. I'm still am to be honest.
Read full review
Alternatives Considered
Discord
I like Slack for more professional settings, but Discord is excellent for casual groups, especially when a few people do not have iPhones. They're very similar, but I think there are a lot of Discord features I don't take advantage of, mainly because there seems to be so much in the sidebar that overwhelms me a bit.
Read full review
Jotform
Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
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Salesforce
I like Slack better than ClickUp, because I would spend 30-60 minutes a day updating my ClickUp tasks. The way ClickUp was used was very micromanaging. I billed by the hour, so I was willing to put in the time to alert the boss what tasks I was working on.
One of my jobs used Hive - I mostly just ran it in the background in case anyone messaged me. I did not use it often.
Read full review
Return on Investment
Discord
  • Discord has allowed us to connect to students when typical email & text would not work.
  • Discord has allowed easy creation and communication for small group leaders and their students.
  • Discord is free and so many students have access to it.
Read full review
Jotform
  • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
  • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
  • I could not easily identify what new information was provided in a resubmission by a respondent.
Read full review
Salesforce
  • Slack has been incredibly helpful in connecting various tech apps and ecosystems, creating a more streamlined and responsive process.
  • Slack has made it significantly easier to communicate with our team members across multiple time zones, creating a more engaging environment for our all-remote team.
Read full review
ScreenShots

Jotform Screenshots

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