What users are saying about
4 Ratings
1 Ratings
4 Ratings
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Score 8 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

DocLink

DocLink is a very effective program for processing and maintaining files. It allows the user to scan invoices and documents into the program and move each file throughout the enterprise as necessary for review, approval, notification, etc. It eliminates the need to spend countless hours manually filing paper documents, reduces the need for filing cabinets, reduces issues with missing or misfiled documents, and creates a much more organized and efficient system.
Pamela Dalton | TrustRadius Reviewer

GLOBODOX

It can be used to organize files in one location. If you want to control user access to documents then the inbuilt security is very helpful. It has the option to create multiple databases, so you can have one database for each department. The redact annotation can be used to hide certain parts on the documents. The signature and stamp annotation can be used to sign and stamp documents.
Anonymous | TrustRadius Reviewer

Pros

DocLink

  • Archives documents - all your documents in one place that you can retrieve as they were printed.
  • Emails documents - printing and emailing in one easy step, just print to the DocLink queue and DocLink reads the email address and sends it.
  • Faxes documents - so your recipient does use email? You can set the document to fax if email is not available.
Anonymous | TrustRadius Reviewer

GLOBODOX

  • Document search.
  • Document encryption.
  • Document version.
  • Security.
Anonymous | TrustRadius Reviewer

Cons

DocLink

  • Document workflow can be confusing as it is all a workflow chart. Bigger worksflows get hard to follow in the flow chart. One solution we use is to break the workflow into smaller parts that all work together.
  • AD connections can be tricky to set up.
  • Customization is great but it would be nice to push the same customization to all users of a certain group and then lock it down.
Renae Clary | TrustRadius Reviewer

GLOBODOX

  • Color coded folders.
  • Recycle bin.
  • File naming template.
Anonymous | TrustRadius Reviewer

Usability

DocLink

DocLink 9.0
Based on 1 answer
DocLink is VERY user-friendly! The daily functions are easily taught to non-financial individuals. It's easy to understand and easy to manipulate with a simple, functional layout. The Administrative module is not too complicated, but it would be more effective if there was a more thorough "help" section or an online forum for users. All of my knowledge is self-taught, trial and error, but it would be helpful for a new user to have an online resource to address questions or issues.
Pamela Dalton | TrustRadius Reviewer

GLOBODOX

No score
No answers yet
No answers on this topic

Performance

DocLink

DocLink 8.0
Based on 1 answer
DocLink is quite reliable and effective. Scanned documents are easy to read with very slight loss of integrity. Pages load quickly with occasional lag loading very large files. We use DocLink with MS Dynamics SL, and the two systems perform well together without much interruption or ambiguity in the process. One issue we have is in relation to the number of licenses and issues we have when a session will not close upon exit, thus suspending an available license rendering it unusable. Although very infrequent, IT has had to manually "end" a session to clear the license.
Pamela Dalton | TrustRadius Reviewer

GLOBODOX

No score
No answers yet
No answers on this topic

Support Rating

DocLink

No score
No answers yet
No answers on this topic

GLOBODOX

GLOBODOX 9.0
Based on 1 answer
We are happy with the support provided. We get quick replies from them, and they have a knowledge base which is helpful.
Anonymous | TrustRadius Reviewer

Alternatives Considered

DocLink

Document sender u can only send one at a time, doclink sends mass emails all at once and can archive all your documents, making it a complete solution.
Anonymous | TrustRadius Reviewer

GLOBODOX

Cost was the main factor in choosing GLOBODOX. Also it was very easy to use and implement compared to other products. The sales and support were very helpful during our evaluation period. During the trial we also found that the staff were more comfortable using GLOBODOX. So in the end it was an easy decision for us to choose GLOBODOX for managing our documents.
Anonymous | TrustRadius Reviewer

Return on Investment

DocLink

  • Saved time with workflow routing
  • Saved time and expense by storing all documents in one location
Renae Clary | TrustRadius Reviewer

GLOBODOX

  • Earlier we have spent almost 2 hours to find a document. With GLOBODOX we can find it in less than a min.
  • Team is now efficient as they know where to find documents.
  • GLOBODOX is priced lower than other products so it paid for itself in less than a year.
Anonymous | TrustRadius Reviewer

Pricing Details

DocLink

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

GLOBODOX

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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