What users are saying about
9 Ratings
9 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

DocStar

It is well suited for billing service storage and retrieval. It ends the need to pay extra for a storage space. It also makes for easy cleanup of files on a yearly basis.
Julee Carlson | TrustRadius Reviewer

Veeva Vault

Veeva Vault is well suited in scenarios in which multiple people are reviewing a document and may have conflicting changes or need to confirm referencing
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

DocStar
8.1
Veeva Vault
7.3
Content capture & imaging
DocStar
8.0
Veeva Vault
6.0
File sync, storage & archiving
DocStar
8.2
Veeva Vault
7.0
Document management
DocStar
9.2
Veeva Vault
7.0
Records management
DocStar
9.2
Veeva Vault
9.0
Content search & retrieval
DocStar
8.8
Veeva Vault
6.0
Enterprise content collaboration
DocStar
7.9
Veeva Vault
9.0
Content publishing & creation
DocStar
5.0
Veeva Vault
Security, risk management & information governance
DocStar
8.3
Veeva Vault
Contract lifecycle management
DocStar
7.2
Veeva Vault
Automated workflows
DocStar
7.8
Veeva Vault
Mobile support
DocStar
10.0
Veeva Vault
Integration
DocStar
7.5
Veeva Vault

Pros

DocStar

  • Templates - By being able to create templates for each document type, it made organizing files much easier. It also made the titles similar in format, which also allows for better organization.
  • We were able to scan documents directly into docStar, which helped us eliminate extra steps. For example, if we were missing a page from a document, and we received it at a later time, we could scan just that page into docStar as opposed to scanning the entire document again.
  • The functionalities are straight forward, so it is not hard to use the docStar system.
Beza Yihun | TrustRadius Reviewer

Veeva Vault

  • Annotation of reviewer comments
  • Reminders to review team
Anonymous | TrustRadius Reviewer

Cons

DocStar

  • Cost is an issue, pricey for what it's essentially glorified cloud storage.
  • No ability to lookup vehicles by stock number or phone number.
Anonymous | TrustRadius Reviewer

Veeva Vault

  • None that I'm aware of
Anonymous | TrustRadius Reviewer

Support Rating

DocStar

DocStar 8.5
Based on 2 answers
Our support for DocStar has been phenomenal! They are always prompt, courteous, and effective. We have never had a bad experience with the support staff and they are always available when we need their help.
Julee Carlson | TrustRadius Reviewer

Veeva Vault

No score
No answers yet
No answers on this topic

Alternatives Considered

DocStar

A former employee of our company chose DocStar after much research and Q&A with the DocStar seller. I believe she truly put a lot of time/effort into choosing this system, but the end result is that it is not a good match for our company. After reviewing her notes, I believe she chose the system due to its ability to be customized through the template system
Anonymous | TrustRadius Reviewer

Veeva Vault

Haven't tried any other products.
Anonymous | TrustRadius Reviewer

Return on Investment

DocStar

  • We have saved almost 10,000 dollars a year just in toner cost. We had to implement some up front cost for tablets and other computer aspects but the initial cost of this was about 3,000 to 4,000 dollars. docStar has saved us an instrumental amount of money and will so in the future as well.
Jeremy Smith | TrustRadius Reviewer

Veeva Vault

No answers on this topic

Pricing Details

DocStar

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veeva Vault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

DocStar
8.9
Veeva Vault
8.0

Support Rating

DocStar
8.5
Veeva Vault

Add comparison