Document360 vs. Tango.us

Document360

Document360

13 Reviews and Ratings

Tango.us

Tango.us

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Document360	Score 9.6 out of 10	Mid-Size Companies (51-1,000 employees)	Document360 by Kovai is presented by the vendor as a knowledge base software that scales with a product. Document360 helps users' teams create, collaborate and publish self-service knowledge base.	N/A
Tango.us	Score 6.3 out of 10	N/A	Tango.us enables users to make how-to guides and documentation by automatically generating how-to guides while the user works. The user can walk through any process as normal, and Tango automatically turns those steps into a how-to guide that can be shared with others to show how it’s done.	N/A

Pricing

Document360

Tango.us

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
Document360	Tango.us
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Document360	Tango.us
Considered Both Products	Document360 Verified User Consultant Chose Document360 DOC360 appears to be the better choice offering a more user-friendly experience robust features and scalability for future needs. It offers extensive customization options making it easy to align the documentation portal with our brand. Searching for information and navigating … Helpful?	Tango.us No answer on this topic
Top Pros	Pro Knowledge base Pro Self service Pro Backup and restore	No answers on this topic
Top Cons	Minus Mobile app Minus Lack of integration Minus Bit tricky	No answers on this topic

Best Alternatives
	Document360	Tango.us
Small Businesses	Front Score 8.9 out of 10	Front Score 8.9 out of 10
Medium-sized Companies	RWS Tridion Sites Score 9.0 out of 10	RWS Tridion Sites Score 9.0 out of 10
Enterprises	RWS Tridion Sites Score 9.0 out of 10	RWS Tridion Sites Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Document360	Tango.us
Likelihood to Recommend	10.0 (8 ratings)	10.0 (1 ratings)
Usability	10.0 (1 ratings)	- (0 ratings)

User Testimonials
	Document360	Tango.us
Likelihood to Recommend	Kovai.co DOC360 is more than just a resource.Doc360 is an indispensable tool for any team seeking something distinctive, visually appealing, and highly efficient. Having tried various Knowledge bases in the past, DOC360 stands out for its exceptional ease of use, functionality and aesthetic appeal earning praise both from me and my team Verified User Anonymous Read full review	Tango Technology, Inc (Tango.us) 10 out of 10 recommend! Tango.us has changed the game for the ease of creating, updating, and sharing SOP & Knowledge Base articles for our team. The reduction in time in creating these, the capabilities and ease of creating them, and the sharing options have drastically improved the speed, professionalism, and upkeep of these for our organization. Incentivized Brad Hackett Director of Customer Experience Read full review
Pros	Kovai.co The support team at DOC360 is truly outstanding. What sets them apart is their exceptional availability and transparency Doc360 consistently strives to improve their products regularly introducing new features that enhances our overall experience Verified User Anonymous Read full review	Tango Technology, Inc (Tango.us) No answers on this topic
Cons	Kovai.co Adding support to include large videos and images online. Integration with Salesforce. Auto correct spellings and word suggestion. Incentivized Jenil Desai Staff Software Engineer Read full review	Tango Technology, Inc (Tango.us) No answers on this topic
Usability	Kovai.co Document360 is an exceptional knowledge base software that streamlines our documentation processes, empowers collaboration, and enhances our efficiency in training our consultant Verified User Anonymous Read full review	Tango Technology, Inc (Tango.us) No answers on this topic
Alternatives Considered	Kovai.co Document360 is the first knowledge base customer support tool that our organization implemented, and this tool has increased our team's productivity drastically. One of the reasons we purchased this tool was the price. Document360 has a lot of online video tutorials which again helped our decision to purchase this tool. Rohit Pradeep Duty Manager Read full review	Tango Technology, Inc (Tango.us) No answers on this topic
Return on Investment	Kovai.co It boasts expectional customer support with a highly responsive team. Their customization is unparalleled offering assistance in tailoring virtually any aspects of the platform for our needs The user interface is straightforward and intuitive $20,000 annual savings in creating SOP documents. $30,000 annual savings+ for customer -facing how to documents 10 x improvements of speed of documents getting to our customers Verified User Anonymous Read full review	Tango Technology, Inc (Tango.us) No answers on this topic
ScreenShots	Document360 Screenshots