E2open vs. J.B. Hunt 360

E2Open [Digital Transformation Solutions] is best used for customers/partners that do not have their own marketing automation software. It provides them a space to use already built in campaigns for use. A scenario where it may not be the best recommended tool is in a partner type scenario, such as ours. Currently, the tool does not have a fully customizable campaign for a partner to go in and build out a campaign from scratch. They can only take bits and pieces (depending on what is allowed) and make changes as they see fit.

Incentivized

J.B Hunt is well suited for a variety of tasks such as finding available loads, making offers on the loads needed, dispatching drivers for specific loads, getting notifications etc. In short it is suited to provide a complete end to end package from finding, offering, tracking, tracing and invoicing shipments. J.B Hunt being the largest service provider in logistics has alot of comprehensive systems that makes life easier for clients such as us. Seamless process flows and its integration towards technology is reducing manual work to a great extent.

Incentivized

• A wide offering of service to manage channel data
• How they engage with me to understand my needs as their customer
• A clear structure of where to go for which kind of issues

Incentivized

• Constant communication before and during pickup and delivery
• All necessary documentation are ready upon dispatch
• There software has 98% uptime, which is always great

Incentivized

• Marketing of solution capabilities - needs to be better marketed
• Costing could be better optimized
• Support and Service issues
• Availability of skilled experts/consultants

Incentivized

• Application freezes at times
• Option to report delays or issues can be a plus

Incentivized

E2Open [Digital Transformation Solutions] was very cost effective and does provide a simple tool for us to provide our partner network. We have a vast array of partners, some of which do not have any marketing expertise. This tool makes it that much easier for a partner to take advantage of a tool that does all ends of automation for them.

Incentivized

J.B. Hunt 360 stacks up against Zuum Transpotation by always being a leader in improving their software and implementing suggestions from customers

Incentivized

• The data that they organize for us, give clear sell in opportunities
• We can spend our marketing money better on the product that is not selling as much as expected
• We can make sure our factories produce the right products because we have insights in which products are really in demand by our consumers.

Incentivized

• 7% increased cost savings
• 11% reduced work load
• 54% efficiency in process flows
• Easy of handling saving 20% work time

Incentivized