EbixEnterprise vs. Guidewire ClaimCenter

quoting multiple carriers with real-time pricing updates is crucial in our business and it is the only platform we are aware of that is succesful in this area. Application submission directly from a quote is very convenient. We rely heavily on the quoting platforms within EbixEnterprise for our business and without it would have to login to each carrier individually causing major delays.

Incentivized

ClaimCenter is well suited for any size insurance company, as it is easy to use, is intuitive in navigating through the screens, and helps keep adjusters and managers on top of respective claims inventories via the ability to create and assign "activities".

Incentivized

• Accurate quoting using Carrier software for advances sales
• Allows electronic application submission
• Ability to compare side by side many options

Incentivized

• Creates an efficient workflow
• Intuitive interface simplifies training and mitigates some mistakes

Incentivized

• Winflex web times out too quickly and requires a new login and new data entry
• calculations can sometimes take too long causing winflex to shut down

Incentivized

• Challenging and complex integration with other systems
• Anticipating more support from core implementation for a seamless end-to-end flow

Most interactions with support have been very helpful and led to the resolution of the issues. They were more than willing to help resolve issues and were knowledgeable. Also, the time to get an actual representative was much lower than many other vendors. Getting to additional tiers of support was a hassle at times, but once there the issues got resolved.

Incentivized

We have been very happy users of ClaimCenter (currently on version 9) for over 15 years and have not had any reason to review other competitor claims management platforms.

Incentivized

• We have agents all over the country that come to us for carrier selection/quoting
• We are a preferred Premium Finance Brokerage and are able to be such due to the ease and speed at which we are able to look at the entire market simultaneously.
• we would not be as successful without the tools from EbixEnterprise

Incentivized

• ROI is still under assessment