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EbixEnterprise vs. Guidewire ClaimCenter

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EbixEnterprise

    Score9 out of 10
    N/AEbix, headquartered in Johns Creek, offers EbixEnterprise, an insurance suite supplying integratable modules supplying CRM (powered by Ebix's SmartOffice solution), insurance exchange, policy administration, and other features. EbixEnterprise can be configured to meet the needs of hospital systems, insurance agencies, and benefits administrators in enterprises.N/A

    Guidewire ClaimCenter

    Score8.1 out of 10
    N/AGuideWire Software in California offers ClaimCenter as an end-to-end insurance claims management system for personal, commercial or workers compensation, with automation designed to eliminate the need to perform low level tasks associated to managing claims.N/A
    Pricing
    EbixEnterpriseGuidewire ClaimCenter
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EbixEnterpriseGuidewire ClaimCenter
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    EbixEnterpriseGuidewire ClaimCenter
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    EbixEnterpriseGuidewire ClaimCenter
    Likelihood to Recommend
    Ebix
    quoting multiple carriers with real-time pricing updates is crucial in our business and it is the only platform we are aware of that is succesful in this area. Application submission directly from a quote is very convenient. We rely heavily on the quoting platforms within EbixEnterprise for our business and without it would have to login to each carrier individually causing major delays.
    Incentivized
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    Guidewire Software
    ClaimCenter is well suited for any size insurance company, as it is easy to use, is intuitive in navigating through the screens, and helps keep adjusters and managers on top of respective claims inventories via the ability to create and assign "activities".
    Incentivized
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    Pros
    Ebix
    • Accurate quoting using Carrier software for advances sales
    • Allows electronic application submission
    • Ability to compare side by side many options
    Incentivized
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    Guidewire Software
    • Creates an efficient workflow
    • Intuitive interface simplifies training and mitigates some mistakes
    Incentivized
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    Cons
    Ebix
    • Winflex web times out too quickly and requires a new login and new data entry
    • calculations can sometimes take too long causing winflex to shut down
    Incentivized
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    Guidewire Software
    • Challenging and complex integration with other systems
    • Anticipating more support from core implementation for a seamless end-to-end flow
    Read full review
    Support Rating
    Ebix
    No answers on this topic
    Guidewire Software
    Most interactions with support have been very helpful and led to the resolution of the issues. They were more than willing to help resolve issues and were knowledgeable. Also, the time to get an actual representative was much lower than many other vendors. Getting to additional tiers of support was a hassle at times, but once there the issues got resolved.
    Incentivized
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    Alternatives Considered
    Ebix
    No answers on this topic
    Guidewire Software
    We have been very happy users of ClaimCenter (currently on version 9) for over 15 years and have not had any reason to review other competitor claims management platforms.
    Incentivized
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    Return on Investment
    Ebix
    • We have agents all over the country that come to us for carrier selection/quoting
    • We are a preferred Premium Finance Brokerage and are able to be such due to the ease and speed at which we are able to look at the entire market simultaneously.
    • we would not be as successful without the tools from EbixEnterprise
    Incentivized
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    Guidewire Software
    • ROI is still under assessment
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    ScreenShots