Elastic Email vs. SMTP Email Relay Solutions

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Elastic Email
Score 8.0 out of 10
N/A
Elastic Email is an email delivery service for transactional emailing.
$18
per month
SMTP Email Relay Solutions
Score 9.0 out of 10
N/A
SMTP Email Relay Solutions is a transactional email service formerly from SharpSpring and now a J2 Global company.
$25
per month
Pricing
Elastic EmailSMTP Email Relay Solutions
Editions & Modules
Marketing
$18
per month
Marketing Pro
$60
per month
ESSENTIAL
$25
per month
STARTER
$80
per month
GROWTH
$300
per month
BUSINESS
$500
per month
Offerings
Pricing Offerings
Elastic EmailSMTP Email Relay Solutions
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Elastic EmailSMTP Email Relay Solutions
Top Pros
Top Cons
Best Alternatives
Elastic EmailSMTP Email Relay Solutions
Small Businesses
Mailchimp Transactional Email (Mandrill)
Mailchimp Transactional Email (Mandrill)
Score 7.6 out of 10
Mailchimp Transactional Email (Mandrill)
Mailchimp Transactional Email (Mandrill)
Score 7.6 out of 10
Medium-sized Companies
Mailchimp Transactional Email (Mandrill)
Mailchimp Transactional Email (Mandrill)
Score 7.6 out of 10
Mailchimp Transactional Email (Mandrill)
Mailchimp Transactional Email (Mandrill)
Score 7.6 out of 10
Enterprises

No answers on this topic

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Elastic EmailSMTP Email Relay Solutions
Likelihood to Recommend
8.0
(3 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Elastic EmailSMTP Email Relay Solutions
Likelihood to Recommend
Elastic Email
Email Elastic is best suited in cases when we need to send bulk emails and campaigns. It provides features such as scheduling campaigns and automating fast delivery of emails; the trial version also provides many features that can be used by a new user. Email Elastic is less suited for small companies with a smaller number of clients or contacts.
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Ziff Davis Inc
It works great as an onsite relay to provide email sending functionality without having to pass through the firewall in order to reach the Office 365 gateway. This is particularly evident when using older programs. A lot of the older, no longer developed, programs will only allow a hard coded port to send email. Office 365 uses a non-standard SMTP port for security. This does not allow the hard coded SMTP ports to use this service. Exchange gives you the control to change those ports and securely use the standards without compromise.
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Pros
Elastic Email
  • High Deliverability Rate Across Most Email Providers
  • Generous Free Plan for Those Just Getting Started
  • Fair, Competitive Pricing & Plans/Limits
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Ziff Davis Inc
  • It allows us to send email through the secure email gateway.
  • We are able to track and scan all email communications
  • It provides a way for legacy and current applications to send out notification and mass email communications.
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Cons
Elastic Email
  • I wish they didn't have such a strict requirement regarding their "opt out" links in emails. I totally understand why they do this, but there are use cases, such as one to one personal emails between individuals, where this is annoying. However, it's something I'm willing to live with for the greater good.
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Ziff Davis Inc
  • As with any technology on a server, we sometimes see issues with downtime related to network changes or firewall updates.
  • It can be a challenge to work with some of our older applications when the TLS feature is used.
  • I wish there was a more direct way to reliably use SMTP for mass email sends without the fear of being blacklisted.
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Support Rating
Elastic Email
I have not had any issues with Elastic Email that have required reaching out to support, so I can't speak to the quality of their customer support. The help documents were well written and presented, though, and I would imagine that anyone with issues would receive satisfactory assistance in a timely manner.
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Ziff Davis Inc
No answers on this topic
Alternatives Considered
Elastic Email
Email elastic is a cost-effective, fast, and reliable platform for sending bulk emails and promoting campaigns, it provides good features even for the new user, while Blaze Verify pricing is a bit high, and a new user would not be able to access all the features. Hence clearly, Elastic email leads the position when compared to Blaze Verify.
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Ziff Davis Inc
Office 365 does use secure non-standard ports for SMTP connectivity causing a problem with older programs. SMTP Email Delivery from Exchange solves this problem by giving the network admin full control over ports and specific program connections. While we do use both Office 365 and the SMTP Email Delivery we find that a mix is needed in order to meet all expectations for our end users. The majority of our SMTP communications, for users, go through Office 365 while the majority of our applications and servers do go through the SMTP Email Delivery service.
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Return on Investment
Elastic Email
  • With a very modest outlay, we achieve features and functions that cost larger companies a lot of money.
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Ziff Davis Inc
  • It's the easiest way to send mail out. No worries about complex configurations.
  • It can be finicky when used in a hybrid Office 365 environment to get the proper pathways secured and working.
  • I wish there were a better way to send out mass emails, on-site, without our domain or server IP being blacklisted.
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ScreenShots