What users are saying about
33 Ratings
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Top Rated
211 Ratings
33 Ratings
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Score 5.7 out of 100

SAP Ariba Procurement

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Top Rated
211 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.6 out of 100

Attribute Ratings

  • Emburse Abacus is rated higher in 1 area: Support Rating
  • SAP Ariba Procurement is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

4.9

Emburse Abacus

49%
17 Ratings
6.8

SAP Ariba Procurement

68%
66 Ratings

Likelihood to Renew

Emburse Abacus

N/A
0 Ratings
7.7

SAP Ariba Procurement

77%
2 Ratings

Usability

Emburse Abacus

N/A
0 Ratings
8.6

SAP Ariba Procurement

86%
22 Ratings

Support Rating

9.0

Emburse Abacus

90%
18 Ratings
8.2

SAP Ariba Procurement

82%
24 Ratings

Implementation Rating

Emburse Abacus

N/A
0 Ratings
7.3

SAP Ariba Procurement

73%
1 Rating

Likelihood to Recommend

Emburse Abacus

Emburse Abacus is well suited for mid-market organizations that are open to - or embrace - the concept of real-time processing of expense transactions. Emburse Abacus takes a radically different approach from other platforms that rely on modeling paper-based monthly (or periodic) expense reports containing multiple expenses submitted simultaneously. Emburse Abacus allows each transaction to be very rapidly processed individually so that approving managers and accounting professionals are able to perform review tasks and identify potential problems throughout the entire month, relieving the massive monthly influx of large numbers of expense reports simultaneously.
Jason Guinn | TrustRadius Reviewer

SAP Ariba Procurement

Although SAP Ariba supplier platform has its faults, the overall process and management of the documents and notifications on the platform make it an absolute essential tool to a supplier. Added to that the Discovery option where suppliers have the ability to build their revenue by responding to RFPs that are published matching their organisations capabilities seems like a winner. Tapping into a vast network can only bring good things to any supplier.
Gary George | TrustRadius Reviewer

Pros

Emburse Abacus

  • User-Friendly Interface: Reviews from our employees (ages ranging from 20s-70s) are all positive in regards to the ease of submitting an expense and getting reimbursement on Abacus
  • Timely Reimbursement: After final approval, money hits user accounts within 2 days
  • Approval routing: ability to set up multi-tier complex approval routes
  • Syncs with Sage Intacct: pushes entries on a day to day basis in to Intacct and it hits our GL accordingly
  • Abacus is competitively priced compared to the competition
  • Abacus utilizes "by expense" management. Getting rid of expense reports and batch reports (they do have an option where you can batch if need be)
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

  • Customer Service. We have an incredible team that look after us.
  • Listening. The team are receptive to ideas of how to improve the network and these ideas are often implemented.
  • Standards. Providing a uniform set of rules enables us to onboard and engage quickly.
Anonymous | TrustRadius Reviewer

Cons

Emburse Abacus

  • When you upload a receipt to abacus it would be great to port in the information from the receipt to the text fields.
  • It would be good to have a more automated way for Abacus to integrate in with other payroll systems.
  • It would be nice to have more levels of permissions, e.g. manager level, administer level and employee level.
Jennifer Paxton | TrustRadius Reviewer

SAP Ariba Procurement

  • Ariba Connect Support - with the exception of the few, the general responses from a Support Request has the engineer repeat the issue at hand with the first response, request for additional examples on the second, then attempt to close the ticket with the third, citing that the system behaviour is OOTB or 'as designed'. No real investigation is undertaken until there has been multiple responses, or the SR has been escalated to an specialist engineer.
  • Ariba should have better functionality for a supplier to route PO's to specific branches (different email addresses) within their organisation without the need for a full integration or through the use of email routing rules.
  • Provide a more thorough process when a supplier upgrades from a Standard to Enterprise account. Currently suppliers are misled into upgrading to an enterprise account without any formal confirmation from Ariba to ensure that the supplier understands why, or even that they upgrading. This, coupled with the only option to pay outstanding invoices to downgrade, discredits Ariba and the Buyers reputation in the marketplace, and introduces significant P2P implications if re-enabling the supplier through a new account is undertaken as a work round.
Anonymous | TrustRadius Reviewer

Pricing Details

Emburse Abacus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Emburse Abacus Editions & Modules

Edition
Starter$91
ProfessionalCustom Pricing
EnterpriseCustom Pricing
  1. per active user/per month
  2. none
Additional Pricing Details

SAP Ariba Procurement

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

SAP Ariba Procurement Editions & Modules

Additional Pricing Details

Likelihood to Renew

Emburse Abacus

No score
No answers yet
No answers on this topic

SAP Ariba Procurement

SAP Ariba Procurement 7.7
Based on 2 answers
Established product and we are now using it as a mean for our procurement transformation
Anonymous | TrustRadius Reviewer

Usability

Emburse Abacus

No score
No answers yet
No answers on this topic

SAP Ariba Procurement

SAP Ariba Procurement 8.6
Based on 22 answers
  1. We found that SAP Ariba Procurement User Interface is intuitive in nature. For administrators and superuser, the managed area gives access to more contextual information.
  2. End users also have an option to use Guided Buying whose user experience is like end-user applications.
  3. The product also has a rich set of notifications for workflows.
  4. Mobile App further improves the usability of the overall platform from supplier and buyer perspectives.
  5. For handling strategic documents such as contracts, electronic signatures can be done with one click sing DocuSign or Adobe eSign from Ariba screens.
Anonymous | TrustRadius Reviewer

Support Rating

Emburse Abacus

Emburse Abacus 9.0
Based on 18 answers
I have never had to contact Abacus support and have not heard stories from any of my colleagues having to do so either. Our accounting department stresses the ease of Abacus and has not voiced any concerns with the software or the product support team or the product support process.
Anonymous | TrustRadius Reviewer

SAP Ariba Procurement

SAP Ariba Procurement 8.2
Based on 24 answers
Customer support has always been top notch. From small configuration changes to overall process changes, support has the teammates in place with excellent knowledge and is able to provide solutions based on business challenges quickly. Their customer support through their Account teams continues to be hands on and very responsive to needs in a timely fashion.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Emburse Abacus

I chose Abacus because of its ease of use and flexible billing. The billing is based on the number of submissions rather than users in the system. Because we reimburse committee members, we have a lot of users in the system, but the activity can vary widely from month to month.
Patrick Coelho | TrustRadius Reviewer

SAP Ariba Procurement

I will recommend ARIBA however some good points related with ContractWorks (which I do not have such a big experience with)
  • it has powerful automation features that reduce the administrative load of users.
  • its entire storage system is searchable so users can find the data they need with ease.
  • administrators can set unique access permissions for each user.
Małgorzata Nitecka-Kubicka | TrustRadius Reviewer

Return on Investment

Emburse Abacus

  • It is giving reliable services.
  • I am happy with its user-friendly services. Since I have issued the virtual and physical cards, I am getting real-time, and end-to-end control over my employee expenses. They can now easily go to visits and this has built their trust too. Further through receipts and expense details, I can easily control the pre-set budgets and easily configure rules to control spending.
  • I will also like to praise their customer care team they are very helpful and always ready to assist.
Jason Chandler | TrustRadius Reviewer

SAP Ariba Procurement

  • SAP Ariba has allowed that our Procurement Service Center performs much better with a reasonable headcount having 1 system able to support all our Policy requirements and it is easy to use.
  • We are able to have 1 system covering 80% of our Global Indirect Spend - 1 system for global approvers for all countries, 1 way of working - consolidated.
  • It provides ability to identify opportunities for value added initiatives that save time and money for the company.
Anonymous | TrustRadius Reviewer

Screenshots

SAP Ariba Procurement

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