ENGAGE Talent: A Workforce Logiq Company vs. Cortana (discontinued)

This is a very good tool to perform any type of background check. We are very happy with the company. I also really like the fact that when there is an issue with a candidate or the investigation itself, they reach out, via phone or email to try to solve the issue with us directly. That's great that there is a human factor to the service.

It's easy for anyone who is expecting some simple AI problems like fetching the keywords, understanding the intent, language translation, etc. to be solved from an existing database and all they need is to connect to their APIs via a subscription model. But for complex use cases, there is still room for improvement like customization of underlying AI models for a specific use case like identifying some unique identifiers with respect to industry.

Incentivized

• Efficiency
• Confidential
• Trust

• Being hosted in Azure solves a massive hosting problem
• The language understanding system has the ability to revolutionize many vertical markets
• Integrating with Cortana Analytics was really simple due to easy to understand documentation

Incentivized

• They could communicate more with the person asking for the investigation
• Faster response

• More partnerships with colleges and schools to increase the workforce with technical knowledge (increase local workforce)
• Have more online training and documentation in other languages
• Have affordable prices for students

Incentivized

We have not used anyone else in the past but this company and we have no reason to change or look for another one. The pricing and the service we get are really good and we do a lot of investigations per month. The billing is also well done, we get a detailed invoice per investigations and we can go back in the system to look for previous investigations or the one being in progress. It is great.

IBM Watson Assistant has been early into this market and has improved a lot over time compared to Azure AI Cortana. More documentation related to the services. But Ease of integration Azure AI ranks over IBM Watson Assistant. And again in terms of services offered under the ecosystem, Azure AI precedes IBM Watson Assitant.

Incentivized

• They have a great reporting system where you can see so much details.
• Bring confidence to the team that the candidate has been checked.
• Very professional the way they work with us.

• Difficult to ascertain the ROI as we are a software house who have developed a module in our application using Cortana. However for companies that use our software I would say the use of sentiment analysis in our application could free up at least 1 full time resource to be used elsewhere in their organisation.

Incentivized