ERPLY vs. Lightspeed Retail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ERPLY
Score 9.0 out of 10
N/A
ERPLY is a web-based point-of-sale and retail management solution, making it accessible anywhere and contains modules for every aspect of your retail establishment. With ERPLY, you can centralize your day-to-day operations in one, real time system.
$39
Lightspeed Retail
Score 6.4 out of 10
N/A
Lightspeed Retail is a retail PoS system from Lightspeed headquartered in Quebec. Core retail POS features are expanded on higher service tiers with ecommerce option and payments gateway, an accounting system, and a customer loyalty program.N/A
Pricing
ERPLYLightspeed Retail
Editions & Modules
POS WITHOUT INVENTORY
$39
INVENTORY ONLINE & OFFLINE
$69
INVENTORY + POS
$99
Basic
$79.00 ($69.00)
per month (when billed annually)
Starter
$119.00 ($99.00)
per month (when billed annually)
Standard
$139.00 ($119.00)
per month (when billed annually)
Advanced
$189.00 ($169.00)
per month (when billed annually)
Pro
$259.00 ($229.00)
per month (when billed annually)
Enterprise
Contact Sales
Offerings
Pricing Offerings
ERPLYLightspeed Retail
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
ERPLYLightspeed Retail
Considered Both Products
ERPLY

No answer on this topic

Lightspeed Retail
Chose Lightspeed Retail
The challenge with this is that because Lightspeed has such poor reporting with their POS, and the ability to actually see your data, it is nearly impossible to move to another POS without a very expensive integration process. So while I have explored these other options, I …
Top Pros
Top Cons
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ERPLYLightspeed Retail
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No answers on this topic

No answers on this topic

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User Ratings
ERPLYLightspeed Retail
Likelihood to Recommend
9.0
(2 ratings)
5.8
(13 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
9.8
(4 ratings)
User Testimonials
ERPLYLightspeed Retail
Likelihood to Recommend
Erply
ERPLY is really great for POS ERP system, it has wonderful mobile interface. It lacks in the more in-depth needs of international, multi-channel business. If you are a local store or a store with multiple locations in 1 country with on-site 1 location sales this will work. For a company that works in different countries, has back orders, has multiple Amazon and e-commerce site integrations, this is less suited to your needs.
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Lightspeed
It is perfect for any small business looking for inventory control, Tracking purchase history, and just an all round easy to use software for retail and beyond. I would not use it if I have only a few hundred items or was a larger company that can afford to build my own POS software.
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Pros
Erply
  • POS system and reporting
  • Ease of use and trusted use for customers and clients
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Lightspeed
  • Lightspeed Retail has great reports that are very easy to read and understand.
  • Lightspeed Retail is great to train new employees on because of its ease of use. There are not lots of different things that you have to learn just basics.
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Cons
Erply
  • They were not able to adapt to help us with backorder reports, export function they created for us never worked properly and ultimately they were unable to fix.
  • In our accounts, we ship to different countries from the same stock, these countries have different ecomm sites, they were unable to integrate with more than one ecomm site, requiring us to manually put in the second site orders which was hugely time consuming.
  • We invested a lot of money and time without progress. We found it difficult to work with their engineers overseas even our UK team couldn't connect with them and in the US we found our NY rep without answers.
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Lightspeed
  • With a larger SKU assortment size, the software really starts to struggle with doing physical inventory after scanning in a few hundred items.
  • Several times throughout each year Lightspeed went down on us (not our internet connection but actually Lightspeed verified).
  • Special order system could use a lot of modern improvements (ability to schedule ahead of time, etc.)
  • Reports are very basic, and will likely require there Lightspeed Analytics to actually get reports useful for day to day operations.
  • Weak system for receiving purchase orders.
  • Does not handle items and cases for reordering very well. Have used multiple Point of Sale systems in the past 10 years that allow to set reorder points based on single items, but reorder the case automatically, Lightspeed has no support for this.
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Usability
Erply
No answers on this topic
Lightspeed
Very easy to use and figure out without calling customer support which is also very responsive and helpful.
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Support Rating
Erply
No answers on this topic
Lightspeed
I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful. One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling. But overall their support is usually quick and friendly.
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Alternatives Considered
Erply
Stripe may be better for internet and virtual focused sales, while ERPLY shines with their POS system and reader for physical transactions and sales. Stripe has never offered us a physical card reader and the customer support for ERPLY seems to be great and well-versed in the few times we have needed help to set something up. ERPLY is best suited amongst competitions for its ease of use, attractive marketing and branding, and that it just plain works without a headache
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Lightspeed
Lightspeed is faster, sleeker and more modern than our previous POS system. I can’t express enough how easy the online store portion of Lightspeed is - it just intuitive and sometimes, is TOO easy, I feel like I have to be forgetting something. Lightspeed is staying modern and current where our previous POS was not
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Return on Investment
Erply
  • We put a lot of money and time into developing custom reports with their off shore team that never worked.
  • They were inexpensive way for us to test integrating ecommerce sites to our ERP system.
  • They provided a decent, basic accounting module that enabled us to save on investing in separate accounting software.
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Lightspeed
  • Certainly has saved money on cash-outs/ accounting due to QuickBooks integration.
  • Faster processing through tills means happier customers and more sales per hour.
  • Expensive product at $5K a year has taken away some profitability for this small business. It's way, way over priced.
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ScreenShots

ERPLY Screenshots

Screenshot of Erply POS viewScreenshot of Erply CRMScreenshot of Erply Multi-store ManagementScreenshot of Erply Inventory ManagementScreenshot of Erply Reporting