ExpressPigeon vs. Intercom
ExpressPigeon vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
ExpressPigeon | N/A | ExpressPigeon is an email marketing system for small to medium sized enterprises from a relatively new (2011) company with an emphasis on look and viewability across multiple devices (i.e. mobile-accessibility) and browser compatibility. Beyond this, ExpressPigeon supports A/B testing and segmentation, for optimization and personalization, and is extensible via its API. A free version is available for contacting up to 500 subscribers, and 50% discounts are offered to non-profits who sign up for… | $9.99 per month | |
Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
ExpressPigeon | Intercom | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
ExpressPigeon | Intercom | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
ExpressPigeon | Intercom | ||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Email & Online Marketing |
| ||||||||||||||||||||||||||||||
Reporting & Analytics |
| ||||||||||||||||||||||||||||||
Incident and problem management |
| ||||||||||||||||||||||||||||||
Self Help Community |
| ||||||||||||||||||||||||||||||
Multi-Channel Help |
|
ExpressPigeon | Intercom | |
---|---|---|
Small Businesses | ReachMail Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | VerticalResponse Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Emma by Marigold Score 8.6 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ExpressPigeon | Intercom | |
---|---|---|
Likelihood to Recommend | 10.0 (1 ratings) | 9.0 (263 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.8 (171 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.1 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
ExpressPigeon | Intercom | |
---|---|---|
Likelihood to Recommend | ExpressPigeon | Intercom |
Pros | ExpressPigeon | Intercom |
Cons | ExpressPigeon No answers on this topic | Intercom |
Likelihood to Renew | ExpressPigeon No answers on this topic | Intercom |
Usability | ExpressPigeon No answers on this topic | Intercom |
Reliability and Availability | ExpressPigeon No answers on this topic | Intercom |
Performance | ExpressPigeon No answers on this topic | Intercom |
Support Rating | ExpressPigeon No answers on this topic | Intercom |
Online Training | ExpressPigeon No answers on this topic | Intercom |
Implementation Rating | ExpressPigeon No answers on this topic | Intercom |
Alternatives Considered | ExpressPigeon | Intercom |
Return on Investment | ExpressPigeon | Intercom |
ScreenShots | Intercom Screenshots |