What users are saying about
3 Ratings
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Score 4.1 out of 100
6 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

First Data - ICICI Merchant Services

The arena of companies to choose from to process credit/debit card payments at this level is ridiculously small. I was told which one we would be working with, and am unaware how the others compare(especially on processing fees), but I can only assume that they would be better to work with than FirstData after the overly complicated process we have gone through over the last couple years when we were told it would easily take less than a year.
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Sage Pay

Sage Pay is best suited when used in conjunction with a Sage accounting program. The integration between the two pieces of software completes the value proposition. If your company is not using a Sage accounting product, there may be other payment processing systems that are better suited to your needs.
Herm Harrison profile photo

Pros

First Data - ICICI Merchant Services

  • Securely stores data on FirstData's servers so that I don't have to worry about the technical details there.
  • Integrates well with WordPress and WooCommerce and provides a seamless user experience.
  • Allows customers to pay while staying on site, rather than leaving and coming back like PayPal.
Ruby Javaid profile photo

Sage Pay

  • Sage is able to access programs and saves time by copying over client information.
  • Sage posts payments directly to your cash accounts which means you don't have to waste time with deposits.
  • Sage is quick and there is no way of human error or charging a credit card twice.
Alana (Comaduran) Gunaydin profile photo

Cons

First Data - ICICI Merchant Services

  • They're too big of a company, each division seems to know only about their own area to such a specific degree that if we make an inquiry about how another division integrates with whoever we're talking to, we're told to contact the other team.
  • Constantly finding out there is yet another team that we need to work with to troubleshoot an issue.
No photo available

Sage Pay

  • I would like for Sage Pay to automatically merge payment information into the Sage 50 Accounting software. Today the accounting manager must credit the sale to the customer account.
Judy Lowe profile photo

Alternatives Considered

First Data - ICICI Merchant Services

PayPal would have been a good choice, but users would have to leave the site in order to pay, so that choice did not appeal.

Stripe wasn't as easy to integrate when I chose FirstData, which is why I ultimately chose FirstData.
Ruby Javaid profile photo

Sage Pay

Sage Pay is the best choice when using Sage accounting software due to the integration. If not using Sage software there are other equally valid options in the marketplace.
Herm Harrison profile photo

Return on Investment

First Data - ICICI Merchant Services

  • An enormous loss of revenue due to drastic differentiation in time to market compared to how long we were told it will take.
  • Once we can finally get everything implemented, we're able to charge merchants transaction fees and regular processing fees to produce a profit limited only by our sales efforts and competition.
  • Far more costly than initially believed due to all dependency needs for PCI compliance and EMV testing.
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Sage Pay

  • Save overall on credit card charges saved us at the very least $500-$1000.00 a month.
  • Being able to send out receipts digitally through the program saved at least another $100.00 on postage a month.
  • The customer support explains everything so you know you really are saving money.
Alana (Comaduran) Gunaydin profile photo

Pricing Details

First Data - ICICI Merchant Services

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sage Pay

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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