Fishbowl Advanced is the company's on-premises inventory tracking, warehousing, and manufacturing solution with hosted capabilities, offering real-time inventory visibility and control across all locations and order fulfillment for physical warehouses, on-the-go inventory, 3PL, or drop shipping.
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OMS Office Master System
Score 9.1 out of 10
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OMS Office Master System is an inventory management software offering from Master System. It includes features such as oms enterprise software and inventory control.
Fishbowl is well suited for warehouse operations because you can control, monitor, report or view the progress of materials all the way from purchasing and receiving to the shipment and tracking of products. It integrates with major carriers and with QuickBooks so it does offer a suite that can support the entire operation. It allows for workflow monitoring, so particular groups or products can be tracked.
OMS is created for wholesale businesses and is used by many of the companies in our industry. It is apparent that their features have been carefully developed over time to address the business needs for B2B companies. Our company has thousands of SKUs and a unique pricing structure, and OMS was able to handle our unique needs. We would have liked the software to be more modern and to have a better user flow. Importing and exporting data requires a person with experience to handle.
Inventory control - provides easy/accurate reports. Also, cycle counts can be done at any time. The warehouse team was easily trained.
Sales Orders - Fishbowl allowed us to have the sales orders accessible to everyone and linked the customers' purchase order to the orders and work orders (within the system). It no longer needs to be manually linked.
Custom reports - for a small fee we had reports customized specifically for our company.
Link to Quickbooks - invoices generated directly after closure of sales order.
OMS software been around for a long time and they have thoughtfully added features for wholesale businesses. However, the software is in need of an update that makes the software easier to use and more modern.
The user flow could be improved and the layout could be more intuitive. It is inconvenient to change between modules. It takes time for team members to become familiar with the software.
We appreciate the ability to import/export data, however we wish that this feature was easier to use for the team. Currently only a few members with technology experience are able to use the feature.
Originally the support for Fishbowl was very poor. It was hard to get anyone to help. In the last 12 - 14 months, it has greatly improved and if it continues this way I would certainly rate it higher.
We highly recommend OMS because of their customer support. When evaluating their software, we had a sales associate and a programmer walk us through the software and answer questions. They allowed us to demo the software at our offices. During onboarding, we received live training form a knowledgeable team member. We were happy that phone calls were always answered quickly. In fact, they reached out to us multiple times to make sure that we were set up and happy.
