What users are saying about
21 Ratings
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61 Ratings
21 Ratings
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Score 8.1 out of 100

IBM Security MaaS360 with Watson

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61 Ratings
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Score 7.9 out of 100

Attribute Ratings

  • Fleetsmith is rated higher in 1 area: Likelihood to Recommend
  • IBM Security MaaS360 with Watson is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.1

Fleetsmith

81%
21 Ratings
8.0

IBM Security MaaS360 with Watson

80%
22 Ratings

Usability

8.5

Fleetsmith

85%
19 Ratings

IBM Security MaaS360 with Watson

N/A
0 Ratings

Support Rating

8.8

Fleetsmith

88%
42 Ratings
9.1

IBM Security MaaS360 with Watson

91%
3 Ratings

Implementation Rating

Fleetsmith

N/A
0 Ratings
8.3

IBM Security MaaS360 with Watson

83%
9 Ratings

Ease of integration

Fleetsmith

N/A
0 Ratings
8.2

IBM Security MaaS360 with Watson

82%
12 Ratings

Likelihood to Recommend

Apple

Fleetsmith is well suited for companies with a lot of Macs, Mac minis, Apple tvs, etc., that are all over the place (different offices, states, countries, floors, remote employees, etc). It makes the management of these central where it would be almost impossible otherwise.
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IBM

I recommend IBM Security MaaS360 with Watson because it is a necessary software to have in all companies, since it provides a good protection capacity, it does not require long hours of configuration or being experts in the field, just follow the steps and let yourself be carried away by the excellent technical support service you have.
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Pros

Apple

  • Fleetsmith does a great job of being unobtrusive on managed devices. After initial deployment, one might never know it’s there except when it prompts to enforce a software update.
  • Fleetsmith has sensible defaults and relatively few decisions for the administrator to make; for most applications and configurations, it’s sufficient to enforce a minimum version. For more complex use cases, I suggest falling back on Fleetsmith’s ability to install tools such as Puppet and run arbitrary shell commands.
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IBM

  • Properly configured workflows make for easy ongoing management and tweaks to the management of enrolled mobile devices
  • Granular functionality which can be used to address many complex configuration requirements
  • Best in Class support and product education resources by comparison to competing MDM solutions.
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Cons

Apple

  • We were told that this was in the works and it would be implemented at the beginning of the year 2019. That has still not happened and whenever we ask about this functionality we cannot get a good answer.
  • Management of devices that are already in the field—we were told that in order to use Fleetsmith as we would like (pushing apps to devices) we would have to get each device and set them up from a Mac.
  • Integration with Windows.
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IBM

  • After attempts to reset a passcode sometimes a phone will become disabled. When a phones IOS is locked their is no way to successfully send a passcode without wiping the phone
  • Need an easier way to change the email if you create it wrong and the phone is already deployed. Sometimes the selective wipe does not always work as it should.
  • Too many alerts.
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Pricing Details

Fleetsmith

Starting Price

$8.25 per device, per month

Editions & Modules

Fleetsmith editions and modules pricing
EditionModules
Fleetsmith Managed$8.251

Footnotes

  1. per device, per month

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Free unlimited trial for up to 10 devices Device Intelligence free for unlimited devices iOS/tvOS devices free during beta period

IBM Security MaaS360 with Watson

Starting Price

$400 Per Client

Editions & Modules

IBM Security MaaS360 with Watson editions and modules pricing
EditionModules
Essentials4.001
Deluxe5.002
Premier6.253
Enterprise9.004

Footnotes

  1. Per Client
  2. Per Client
  3. Per Client
  4. Per Client

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Pricing Info

Usability

Apple

The installation steps are very easy and the UI for admin panel is user-friendly. Enrolment all based on Gmail accounts and the import function is there to fetch the user accounts. Navigating in Fleetsmith admin panel is simple and clean.
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IBM

No answers on this topic

Support Rating

Apple

Fantastic support. I have had a few queries on how to go about doing things in the best way and the support at Fleetsmith was always very quick to reply and with excellent advice and detail to solve the problem and lead is into our best use of their product.
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IBM

MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.
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Implementation Rating

Apple

No answers on this topic

IBM

It was implemented in a period of about two weeks after its final purchase, it was a very simple and fast job...IBM carried out a training process of a few hours to help my team implement and integrate this software to our entire enterprise technology, achieving security advances in a very short period of time.
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Alternatives Considered

Apple

The primary products we checked out were Mosyle, JAMF, and SimpleMDM. In the end it really came down to the simplicity of our needs and the simplicity of Fleetsmith's approach being in tight harmony. We kicked the tires, hard, for about a month and then dove all the way in.
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IBM

There is no contest for customization or admin interface between Jamf Pro and MaaS360; Jamf is the clear winner. After experiencing MaaS360 then moving our company to Jamf Pro, the list of manual tasks has dwindled. This not only left more time for my IT staff to better work users issues but also provided my team with the extra time to create projects molded to our staff needs.
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Return on Investment

Apple

  • Lesser cost for managing device, instead of getting more manpower to do it manually.
  • Lesser security threats (which will cause financial damage) as all devices are configured according the the company security policies, such as firewalls, media management, app security updates.
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IBM

  • Time saved by allowing IT to deploy settings templates rather than manually configuring devices.
  • Consistency of mobile devices improved by ensuring all devices get configured the same.
  • Prevents unwanted settings changes to mobile devices.
  • Time wasted wrestling with website interface.
  • Time wasted by service failing to deliver some of its features.
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