What users are saying about
4 Ratings
2 Ratings
4 Ratings
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Score 9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.9 out of 100

Likelihood to Recommend

FloristWare

FloristWare is well suited for every aspect of the florist business and is adaptable to any size florist company.
Joan Coleman | TrustRadius Reviewer

Lasso CRM

Lasso is a simple and easy-to-use CRM, above and beyond the daily tasks that the sales team or sales assistant complete, it allows our accounting department to generate reports and prepare invoices accordingly for commissions generated based on sales of condos.
Nathalie Harput | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

FloristWare
Lasso CRM
8.9
Customer data management / contact management
FloristWare
Lasso CRM
8.1
Workflow management
FloristWare
Lasso CRM
6.2
Opportunity management
FloristWare
Lasso CRM
10.0
Integration with email client (e.g., Outlook or Gmail)
FloristWare
Lasso CRM
10.0
Interaction tracking
FloristWare
Lasso CRM
10.0

Customer Service & Support

FloristWare
Lasso CRM
5.0
Help desk management
FloristWare
Lasso CRM
5.0

Marketing Automation

FloristWare
Lasso CRM
9.9
Lead management
FloristWare
Lasso CRM
10.0
Email marketing
FloristWare
Lasso CRM
9.9

CRM Project Management

FloristWare
Lasso CRM
8.1
Task management
FloristWare
Lasso CRM
8.1
Reporting
FloristWare
Lasso CRM
8.1

CRM Reporting & Analytics

FloristWare
Lasso CRM
6.6
Pipeline visualization
FloristWare
Lasso CRM
8.0
Customizable reports
FloristWare
Lasso CRM
5.2

Customization

FloristWare
Lasso CRM
5.0
Custom fields
FloristWare
Lasso CRM
5.0
Custom objects
FloristWare
Lasso CRM
5.0

Security

FloristWare
Lasso CRM
8.1
Single sign-on capability
FloristWare
Lasso CRM
8.0
Role-based user permissions
FloristWare
Lasso CRM
8.1

Integrations with 3rd-party Software

FloristWare
Lasso CRM
8.0
Marketing automation
FloristWare
Lasso CRM
8.0

Platform

FloristWare
Lasso CRM
5.0
Mobile access
FloristWare
Lasso CRM
5.0

Pros

FloristWare

  • The reporting tool is powerful - provided the product categories and sales accounts have been well thought through. The fixed reports have been intuitively created; but the export feature makes them even more powerful, so as to be tailor made for the individual business.
  • The marketing tools campaign builders, fundraisers, advertising analyzers, etc. are effective and have brought us business we would otherwise not have seen, and saved us money we would otherwise have thrown at the wrong advertisers. Customer data can be pulled and sorted in a multitude of ways, depending on the purpose. We use the marketing tools routinely.
  • The financial tools make my life easier. Need to file and pay sales tax? A Sales Report Summary for any date range instantly gives gross sales, taxable sales, sales tax due. Need a current inventory report? A push-button report is generated, by product category. Need to know how this month's sales compare to the same month last year? Not a problem.
Annette Hentz | TrustRadius Reviewer

Lasso CRM

  • Easy capture of eleads from multiple sources. Lasso automatically captures potential buyers who submit for more information across multiple sources, including on social media, BDX, our website, and others.
  • Lasso helps keep everything organized, from dividing the sales efforts of multiple sales people across multiple neighborhoods, to allowing us to track which floorplans and lots our potential buyers are interested in.
  • Setting up a robust prospect nurturing plan is easy, allowing our sales team to effortlessly follow pre-determined templates for follow up.
Anonymous | TrustRadius Reviewer

Cons

FloristWare

  • I would like to see the ability to save work and continue later (as in pause order entering).
  • I would like to see in the future a more advanced routing module.
Amra Kolasinac | TrustRadius Reviewer

Lasso CRM

  • Connection between inventory and sales modules.
  • Calculation of commissions of representatives using the tool (not outside realtors).
  • Price revisions.
Nathalie Harput | TrustRadius Reviewer

Usability

FloristWare

FloristWare 9.1
Based on 1 answer
I give FloristWare a rating of 10 for usability because I have never had an ounce if difficulty with any of its functions or features.
Joan Coleman | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Support Rating

FloristWare

FloristWare 9.1
Based on 1 answer
Support is outstanding, Mark wouldn't allow anything less!
Joan Coleman | TrustRadius Reviewer

Lasso CRM

No score
No answers yet
No answers on this topic

Alternatives Considered

FloristWare

I have never felt the need to seek out an alternative to Floristware.
Annette Hentz | TrustRadius Reviewer

Lasso CRM

No answers on this topic

Return on Investment

FloristWare

  • Has kept us on top of account billing, so positive
Wendy Heier Heier Designs Florist | TrustRadius Reviewer

Lasso CRM

  • Lasso has given us a cost-effective way to manage and nurture our clients, with extra homebuilding-related features to make our efforts more successful.
  • We have an easy way to track the client prospecting and nurturing efforts of sales staff, even those located across the country from the corporate office.
  • Lasso has lead to more effective sales efforts, as client nurturing processes are built right in to the platform for them to follow.
Anonymous | TrustRadius Reviewer

Pricing Details

FloristWare

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lasso CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

FloristWare
9.0
Lasso CRM
9.9

Usability

FloristWare
9.1
Lasso CRM

Support Rating

FloristWare
9.1
Lasso CRM

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