What users are saying about
7 Ratings
9 Ratings
7 Ratings
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Score 9.5 out of 100
9 Ratings
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Score 7.6 out of 100

Feature Set Ratings

  • Thomson Reuters HighQ ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

4.9

Flowdock

49%
8.2

HighQ

82%
Thomson Reuters HighQ ranks higher in 5/7 features

Task Management

6.7
67%
2 Ratings
8.0
80%
1 Rating

Gantt Charts

3.0
30%
1 Rating
N/A
0 Ratings

Scheduling

4.0
40%
1 Rating
8.0
80%
1 Rating

Workflow Automation

2.0
20%
1 Rating
9.0
90%
1 Rating

Mobile Access

7.2
72%
2 Ratings
9.3
93%
2 Ratings

Search

5.7
57%
2 Ratings
9.6
96%
2 Ratings

Visual planning tools

6.0
60%
1 Rating
5.0
50%
1 Rating

Communication

3.8

Flowdock

38%
8.6

HighQ

86%
Thomson Reuters HighQ ranks higher in 5/8 features

Chat

8.9
89%
2 Ratings
9.0
90%
1 Rating

Notifications

7.7
77%
2 Ratings
9.0
90%
2 Ratings

Discussions

7.7
77%
2 Ratings
9.0
90%
1 Rating

Surveys

2.0
20%
1 Rating
6.0
60%
1 Rating

Internal knowledgebase

1.0
10%
1 Rating
10.0
100%
1 Rating

Integrates with GoToMeeting

1.0
10%
1 Rating
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

1.0
10%
1 Rating
N/A
0 Ratings

Integrates with Outlook

1.0
10%
1 Rating
N/A
0 Ratings

File Sharing & Management

7.8

Flowdock

78%
9.4

HighQ

94%
Thomson Reuters HighQ ranks higher in 6/6 features

Video files

8.0
80%
1 Rating
9.0
90%
1 Rating

Audio files

8.0
80%
1 Rating
9.0
90%
1 Rating

Document collaboration

8.0
80%
1 Rating
9.2
92%
2 Ratings

Access control

8.0
80%
1 Rating
9.2
92%
2 Ratings

Advanced security features

7.0
70%
1 Rating
10.0
100%
2 Ratings

Versioning

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • Thomson Reuters HighQ is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

6.6

Flowdock

66%
2 Ratings
9.2

HighQ

92%
2 Ratings

Likelihood to Renew

10.0

Flowdock

100%
1 Rating

HighQ

N/A
0 Ratings

Support Rating

Flowdock

N/A
0 Ratings
10.0

HighQ

100%
2 Ratings

Likelihood to Recommend

Broadcom

Flowdock is well suited for small teams and to environments that doesn't need too much reliability. I think it has some management problems that can make your life difficult if you have to manage a big amount of users. If you want just a tool communication with basic features (without using any integration or robust features) it can be suitable for you. You should try Flowdock using its free version for a small team and compare with others similar products. Flowdock delivers team chat and collaboration features, but is not necessarily the best product. Maybe some usability problems that disturb me won't be so relevant to you.
Read full review

Thomson Reuters

HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Read full review

Pros

Broadcom

  • Mobile app experience
  • Software integrations
  • Notifications
Read full review

Thomson Reuters

  • Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter.
  • Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows.
  • Reliability. The product is cloud-based and rarely, if ever, unavailable.
Read full review

Cons

Broadcom

  • One thing a little bit annoying is that a lot of links to others Flowdock sections (preferences, external services, etc) will open a new window/tab. Each click may take you to a new window and you can get lost easily.
  • There isn't a quick access list to members of your organization to start a private chat. I took a while to find how to do that. The interface and usability could be better.
  • There isn't an app for Windows Phone.
  • Sometimes you try to load some conversation and it doesn't show anything. It is not frequently but happens sometimes.
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Thomson Reuters

  • It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing.
Read full review

Pricing Details

Flowdock

Starting Price

Editions & Modules

Flowdock editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    HighQ

    Starting Price

    Editions & Modules

    HighQ editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Broadcom

      I go with the flow because I'm a newer employee and Flowdock works as advertised. If it were my decision to choose a team communciator for the organization, I'd recommend we go with Slack for its robust features and ever-changing/evolving software integrations. Slack is the outright innovator in the space and will continue to hold that role for some time.
      Read full review

      Thomson Reuters

      No answers on this topic

      Support Rating

      Broadcom

      No answers on this topic

      Thomson Reuters

      The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
      Read full review

      Alternatives Considered

      Broadcom

      Slack is a similar software.
      Private chat or channels are well implemented in both softwares and both are also very easy to setup.
      Besides of some usability problemas I think Flowdock is still better than Slack in this user experience and design.
      The second point is the price. Flowdock is half price of Slack ($3/month). If you are a student or a non-profit organization, you are able to get some special license.
      Read full review

      Thomson Reuters

      I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
      Read full review

      Return on Investment

      Broadcom

      • Our company uses it by default.
      • I enjoy the ability to communicate outside of text messages...keeps the conversation on in it's own bucket.
      Read full review

      Thomson Reuters

      • Permits fairly simple administration by a single person for hundreds of Extranets
      • One shop stopping for reliable, secure document sharing and signing with external parties
      • Simple enough to use that internal and external users do not need training to take advantage of the product.
      Read full review

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