What users are saying about
17 Ratings
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Score 9.2 out of 100
57 Ratings
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Score 9.2 out of 100

Feature Set Ratings

  • Forcepoint Email Security ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

9.1

Forcepoint Email Security

91%
8.5

AppRiver, from Zix

85%
Forcepoint Email Security ranks higher in 6/7 features

Anti-malware

10.0
100%
1 Rating
9.5
95%
6 Ratings

Cusomizability

9.0
90%
1 Rating
8.3
83%
6 Ratings

Data Loss Protection

8.0
80%
1 Rating
7.3
73%
4 Ratings

Threat Detection

9.0
90%
1 Rating
9.3
93%
7 Ratings

Sandboxing

9.0
90%
1 Rating
6.9
69%
5 Ratings

End-to-End Encryption

10.0
100%
1 Rating
9.6
96%
7 Ratings

Management Tools

9.0
90%
1 Rating
8.6
86%
7 Ratings

Attribute Ratings

  • Forcepoint Email Security is rated higher in 1 area: Likelihood to Recommend
  • Forcepoint Email Security and AppRiver, from Zix are tied in 1 area: Support Rating

Likelihood to Recommend

10.0

Forcepoint Email Security

100%
2 Ratings
9.4

AppRiver, from Zix

94%
31 Ratings

Usability

Forcepoint Email Security

N/A
0 Ratings
10.0

AppRiver, from Zix

100%
1 Rating

Support Rating

7.0

Forcepoint Email Security

70%
2 Ratings
7.0

AppRiver, from Zix

70%
28 Ratings

Likelihood to Recommend

Forcepoint

Forcepoint Email Security is perfect for set and forget. Very little do I need to get in and that's to tailor a policy there are minimal issues I have encountered since using the product.
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Zix Corporation

AppRiver is great for both small and large organizations. Small businesses are unlikely to have much if any technical support staff available to them, for which AppRiver would be a great help. Likewise for large companies, having AppRiver can save your tech support team from dealing with basic, common, and repetitive application support, and allowing them to better focus on more important tasks at hand.
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Pros

Forcepoint

  • URL sandbox
  • File sandbox
  • Spam filter
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Zix Corporation

  • Very useful daily quarantine list emailed to users.
  • Suspicious emails can be viewed online in their sandbox to check validity before releasing from quarantine.
  • Multiple ways to filter emails (domain, email address, text, etc)
  • Link protection is one of the newest options available and we absolutely love it!!
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Cons

Forcepoint

  • Speed is not the best but its email not instant chat
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Zix Corporation

  • They do not support DMARC and DKIM at this time and I don't know when or if they ever will.
  • Their SPF record is not great and can possibly cause issues, at least that is what my support company has told me.
  • Scanning of links in emails seems super limited and or non-existent. THings get through with completely bad malicious all the time and I assume they are not scanning them or they don't have a proper AV on their end.
  • Once a domain is whitelisted any bad emails that may be spoofing that email domain are let through and no other filters apply to the emails. It's frustrating to have to white list 20+ individual email addresses from a company and not be able to white list just the domain and not feel secure doing that.
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Pricing Details

Forcepoint Email Security

Starting Price

Editions & Modules

Forcepoint Email Security editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    AppRiver, from Zix

    Starting Price

    Editions & Modules

    AppRiver, from Zix editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Forcepoint

      No answers on this topic

      Zix Corporation

      AppRiver is very easy to use. A new employee can begin using it on their first day.
      Read full review

      Support Rating

      Forcepoint

      The support could be better, but the good thing is rarely having to call them.
      Read full review

      Zix Corporation

      AppRiver's live support is above what I expected, and I use it exclusively. I always get a professional, courteous, and knowledgeable tech that is easy to understand within a few minutes of placing a call. If you do have to leave a message they have always promptly returned my call.
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      Alternatives Considered

      Forcepoint

      Since Forcepoint is used widely in our organization, the integration between DLP web and Mail is amazing, and I didn’t find a good reason to split services between vendors if I have all the package in one place
      Read full review

      Zix Corporation

      AppRiver requires the least amount of management time, the pricing is better and the minimums are such that almost all SMB's won't be buying shelfware. If you are an MSP, become a partner and you will see spam problems become a thing of the past.
      Read full review

      Return on Investment

      Forcepoint

      • Even though Forcepoint solution is targeted high in terms of price, the added value it provides to an organization by securing their system in web and mail is tremendous
      Read full review

      Zix Corporation

      • Efficiency, teams adapt quickly to changes or new business needs.
      • Support gives us alternatives on how to establish new timings for new business lines on email.
      • An increase in profit owing to a reduction in the amount of assistance our in-house IT staff is required to provide.
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      Add comparison