Freshworks Customer Service Suite vs. Netop Live Guide

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Freshworks Customer Service Suite
Score 8.0 out of 10
N/A
Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future.
$35
per month per agent
Netop Live Guide
Score 8.0 out of 10
N/A
Live Guide is a live chat tool from Danish company Netop.N/A
Pricing
Freshworks Customer Service SuiteNetop Live Guide
Editions & Modules
Growth
$29
per month (billed annually) per agent
Pro
$69
per month (billed annually) per agent
Enterprise
$109
per month (billed annually) per agent
No answers on this topic
Offerings
Pricing Offerings
Freshworks Customer Service SuiteNetop Live Guide
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
Freshworks Customer Service SuiteNetop Live Guide
Small Businesses
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Gist
Gist
Score 9.6 out of 10
Medium-sized Companies
Agiloft Flexible Service Desk Suite
Agiloft Flexible Service Desk Suite
Score 9.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Salesforce Service Cloud
Salesforce Service Cloud
Score 8.7 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Testimonials
Freshworks Customer Service SuiteNetop Live Guide
ScreenShots

Freshworks Customer Service Suite Screenshots

Screenshot of Advanced AnalyticsScreenshot of Team InboxScreenshot of Customer Communication ManagementScreenshot of Conversational AI