Likelihood to Recommend
We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
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Payu is extremely affordable. It is great for small businesses which are just starting out. It doesn't have a minimum orders caveat. It doesn't ask for any upfront costs or annual or monthly costs. The only cost you will ever pay is processing fee. I strongly recommend every e-commerce website must try it
Read full review Pros Real time status of direct debit payments Homepage dashboard is well made and efficiently tracks the payment status GoCardless website supports multiple language Read full review Collecting payment Helps to collect payment in various currencies The analytics are just amazing It's easier to send payout to other as well using Payu Read full review Cons Not really useable on mobile - no mobile app and poor display in a mobile browser Takes a while for the first payment in a DD to come in, although I appreciate that's a limitation of DD rather than a GoCardless issue, it's worth noting compared the credit/debit card alternatives Read full review Login options could be better for merchants Sometimes payment page fails but that's normal Read full review Usability
It has a good web dashboard, you can see who has paid, who hasn’t, when payments will be taken from client and when they will arrive in the bank account
Read full review Support Rating
There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
Read full review Alternatives Considered
GoCardless provides a simple way to take one-off card payments or set up direct debits for customers. Payment links can be included on electronic invoices, and certainly, from a UK perspective, it provides a more professional appearance than using, say, PayPal for business-to-business payments.
Read full review Read full review Return on Investment Increase customer digital payments vs. check by 18% and climbing. Decrease time to pay significantly and allow payment directly at time of order. Reduce write-off and non-payment by customer. Cost to Kanopy has been reasonable and benefit exceeds the fees. Read full review Our revenues have increased by at least 10% Our abandoned carts have reduced by at least 15% as the failure due to payment page have reduced We have a better website ranking as we get a high quality backing from Payu. This is good from SEO standpoint Read full review ScreenShots