Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Google Drive
Score 8.6 out of 10
N/A
Google Drive is a cloud file storage, synchronization, and collaboration platform and service, that features Google Docs, Sheets, and Slides for document editing and presentation.
$6
per month
Microsoft 365
Score 8.6 out of 10
N/A
Microsoft 365 (formerly Office 365) is a Microsoft Cloud subscription service that includes Microsoft Office products (Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access). The software can be installed across multiple devices and ensures that users always have the most up-to-date version of the included Office applications.
$5
Per User Per Month
SharePoint
Score 7.7 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
Pricing
Google DriveMicrosoft 365Microsoft SharePoint
Editions & Modules
Basic
$6.00
per month
Business
$12.00
per month
Enterprise
Contact Vendor for Quote
per month
Business Basic
$5.00
Per User Per Month
Individual
$5.84
*Per Month
Business - Apps
$8.25
Per User Per Month
Enterprise - F3
$10.00
Per User Per Month
Business Standard
$12.50
Per User Per Month
Business Premium
$20.00
Per User Per Month
Enterprise - E3
$32.00
Per User Per Month
Enterprise - E5
$57.00
Per User Per Month
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
Offerings
Pricing Offerings
Google DriveMicrosoft 365SharePoint
Free Trial
YesNoYes
Free/Freemium Version
YesNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional DetailsDiscounts are available for students, educators, and non profit organizations.*When billed annually.
More Pricing Information
Community Pulse
Google DriveMicrosoft 365Microsoft SharePoint
Considered Multiple Products
Google Drive
Chose Google Drive
I think the way in which Google Drive allows collaboration on documents in a live way is far better than the way in Microsoft products do it and I find it much easier to work in a Google Drive enviroment companred to Microsoft 365 so I would always choose it over this option
Chose Google Drive
it really helps us stay organized
Chose Google Drive
Box is something we tested but google ease of use won us over
Chose Google Drive
I feel like Google is a lot more affordable and though it would be nice to buy these products to use, drive provides what I need to meet my KPIs.
Chose Google Drive
One drive is a little bit better because you can save it as a Word document. I currently use the paid version which allows access to all the Microsoft Office features. I have used the unpaid version and this was an issue due to HIPPA compliance. Working with medical records …
Chose Google Drive
The best part of Google Drive is that it provides 15 GB of space, free of charge. Moreover, since Google Drive works seamlessly with every other device smartphone, switching from one device to another is very easy and convenient which is a big plus point. Moreover, Google …
Chose Google Drive
They can all do the basics equally well, storing and sharing documents. Google Drive is the best from an ease of use perspective. SharePoint is a little better in terms of user management. Dropbox has the best name recognition, but not all the features you will need. If you …
Chose Google Drive
Google Drive seems to integrate with Windows more comprehensively than Dropbox. Both are pretty easy to use and seem to be reliable. Our team has not had any security issues with Google Drive.
Chose Google Drive
Google Drive works better in my opinion and is more reliable. Once you get a hang of it, its simplicity is hard to match and it's what makes it so easy and fun to use yet its scripting capabilities, using Javascript, make it as powerful as you can make it be.
Chose Google Drive

Google Drive and Box are extremely similar in functionality, the primary differences being aesthetic (Google is more user friendly, Box's UI design is a little less intuitive) and with regards to security (Box offers an enhanced level of protection commensurate with it's …

Chose Google Drive
Out of the all the ones listed above, the only one that comes close is Dropbox, and their storage and pricing are not as good. OneDrive, while you get a bucket load of free storage with a O365 subscription, has less functionality and integration options. iCloud and IDrive are …
Chose Google Drive
My personal account of choice is Google so it is a no brainer to use Google drive. We've been using Microsoft One Drive at work and it works essentially the same. One Drive has pretty much all the same tools as you'd find in Drive but integrates with all of Microsoft's …
Chose Google Drive
Google drive can be easier to make changes in documents, and see those changes live. But, One Drive has the needed interaction with all MS Office 365 tools we use.
Chose Google Drive
From my perspective, Google Drive is the cream of the crop in this space and I've used Microsoft Office and Quip as well. Google's interface is just incredibly user-friendly and easy to start up. I've also found the versioning, security, and reliability to be top notch. …
Chose Google Drive
Google Drive is better because it has its own suite of product features so it's simple and easy to use. It also allows multiple people to edit at once, whereas for other products (i.e. SharePoint) you have to "check" the document out for a single person's use.
Chose Google Drive
Google Drive is preferable as it is more easily accessed across devices, allows for file sharing in a streamlined manner, and provides cloud storage.
Chose Google Drive
The other products have some storage capacity, but are not sole storage programs. This is my first choice for cloud storage. It is easy and mobile friendly.
Chose Google Drive
Google Drive is easier than Office 365 because you can share with anyone - they dont need the same suite of products.
Chose Google Drive
i have been using google drive from 2012 and found the ease of use of it better than others. Even though I use Dropbox and OneDrive for work on some aspects mostly I prefer google drive for my work and personal.
Chose Google Drive
I feel that using google drive is much simpler compared to the Amazon Cloud Drive. Mastering the usage of the google drive will take much less effort and time as compared to that of Amazon cloud. Though I have never crossed the free storage limit, I know that Amazon charges …
Chose Google Drive
Google Drive is far superior to Box in terms of team collaboration, sharing, search, and versioning. However, Box has been our preferred choice for organizing documents into traditional folder structures. In my opinion, Drive is a better choice, because Box sometimes loses …
Chose Google Drive
Google Drive provides a richer, enterprise-grade experience for business users. Apple iCloud is relegated to personal use only. Dropbox does not provide as rich of permissions and security structuring tools as Google Drive.
Microsoft 365
Chose Microsoft 365
Google Drive and Google Docs I believe is the biggest competitor to Microsoft 365. However, if you really want to unlock the power and potential in your business you need more horsepower behind you and that is what the MS365 suite of products provides. Google Docs is …
Chose Microsoft 365
The programs in Microsoft 365 [I feel] are certainly better than Google Drive, as Microsoft Word and Excel have more features than Docs and Sheets. As Notepad is included with most machines, it is certainly limited so Microsoft Word runs circles around it. However, [I feel] …
Chose Microsoft 365
I only used WordPerfect when I was in high school and it wasn't overall intuitive. We use Google Drive (Docs, Sheets, Forms) quite often but we know that it's not as full of features as Microsoft 365 but it's still good for quick internal documentation and collaboration.
Chose Microsoft 365
We use both Microsoft 365 [(formerly Office 365)] and Google Drive. I use Google more frequently, but opt for Microsoft when I need to use more advanced tools.
Chose Microsoft 365
Microsoft 365 (formerly Office 365) and Google Drive have a very similar structure. Both have apps that can provide the same performance. For example, Google Docs and Microsoft Word are alike. Likewise, Google Sheets and Excel, Google Meet and Teams, Google Slide and …
Chose Microsoft 365
I was not in charge of choosing Microsoft 365, but I have used Google Drive extensively in the past. Google Drive and OneDrive are VERY similar. you can hook them up to your file explorer and share links, auto-sync files, and access them on your mobile/tablet, etc. Google Docs …
Chose Microsoft 365
Office 365 does what it does very well -- and nothing more. It is simple to implement across an organization and then share files and results, as well as organizing contacts and calendars.

However, Google Drive, iCloud Drive and Dropbox all also offer seamless cloud file-sharing …
Chose Microsoft 365
Microsoft has serious usability issues compared to Google products. Interfaces are cluttered, unintuitive and not easy to use. Compared to the offline version of the office products, 365 online truly disappoints.
Chose Microsoft 365
I used to like Google more than Microsoft because I used it more, but now I think they are very similar. I am able to use both on my phone, both have Clouds, and both have synced calendars, documents, and sheets. The reason I use Microsoft is [that] my company uses it, and I …
Chose Microsoft 365
Compared to Docs & Sheets, Microsoft Word, Excel, and Sheets offer more functionality. Notepad is almost always pre-installed on Microsoft Word-enabled computers. This alternative to Microsoft Word isn't as robust, but it's free. Microsoft Publisher is incompatible with Adobe …
Chose Microsoft 365
While I do like Microsoft, I miss using Google. I think it’s faster and just a little less clunky. However, OneNote and Teams are a huge advantage for the way we use Microsoft products at my school.
Chose Microsoft 365
Microsoft Office 365 is definitely the industry leader when it comes to having a suite of basic tools to create, collaborate and share within and outside of your organization. It’s also very valuable since so many other companies use it as the skills for employees are …
Chose Microsoft 365
Because 365 connects most of my work apps such as OneDrive, SharePoint, and Teams.
Chose Microsoft 365
Both Google and Dropbox have programs for creating content. They can get the job done but there is a reason Microsft 365 is an industry standard. You can pull together a bunch of different apps and try to get them to communicate together if you want. But it will be a headache. …
Chose Microsoft 365
We actually use all those other tools that I selected simultaneously with Microsoft 365 because of different customers we work with who utilize different sharing/collaborative tools. I think all are equally comparable but Microsoft 365, especially Word, provides the …
Chose Microsoft 365
Microsoft set the standard by creating the suite of software that's included in MS 365. The software totally ubiquitous, with everyone from entry-level employees to seasoned executives being familiar with how it all works. It's also the gold standard worldwide, which means that …
Chose Microsoft 365
Compared to its competitors, Microsoft 365 (formerly Office 365) has more functionalities, is more integrated between applications and enables a better data document management. Its predefined templates and database connection set-ups offer better user experience. There is more …
Chose Microsoft 365
It's all about the network effect. Since everyone else at my school using Microsoft 365, eventually I had to bite the bullet and join the crowd. Using the officially supported file syncing and sharing solution solves a large number of problems right out of the box. Other …
Chose Microsoft 365
Microsoft 365 provides a complete suite of tools, which none of the competition can match. Others can just offer piecemeal solutions, whereas Microsoft 365 (formerly Office 365) covers everything ranging from email management to office editing software to cloud storage to …
Chose Microsoft 365
We picked Microsoft Office 365 because it was what our clients were used to, and it was easy to set up from GoDaddy whom we use for our web hosting, site design, and other services. It was also slightly cheaper than Google's app suite for the company, which was an additional …
Chose Microsoft 365
The Microsoft 365 suite brings together a lot of the familiar programs into one location where you can quickly get what you need done. For office work, it is just the next evolution of the Microsoft products we have all been familiar with.
Chose Microsoft 365
I honestly believe it's a bit better with functionality. I have seen how it performs over the years. You can see how it's been updated..constantly.
Chose Microsoft 365
Microsoft 365 is a complete package. If your work is business more than creative than it 100% suits your needs. The pieces it offers, the desk top apps available on demand, and the integrations are far reaching and hard to match with other products. It's clear they've been used …
SharePoint
Chose Microsoft SharePoint
SharePoint has more features than Google Drive, but is not free. It has the ability to present full web pages, which Google Drive does not have. It also has integration into Microsoft 365, Microsoft Office, and Microsoft Outlook which are strong product lines for business. Googl…
Chose Microsoft SharePoint
MS SharePoint's seamless integration with OneDrive makes it the hands-down winner over Google Drive. Although Google Drive is a fantastic tool, not being fully integrated with the MS Office Suite makes it less appealing for a large corporate storage solution.
Chose Microsoft SharePoint
I think that Google Drive is much faster and more efficient than working in SharePoint. I understand that the benefit of using SharePoint is the integration of other MS tools such as Excel, Powerpoint, Outlook, etc. However, these tools all work more efficiently offline rather …
Chose Microsoft SharePoint
For my time\money, Google Drive is an infinitely better investment than SharePoint, including in a business setting. Although it may not integrate with existing infrastructure (e.g. Active Directory) as well as SharePoint, Google Drive is much more efficient and effective for …
Chose Microsoft SharePoint
I have only used Google Drive for personal reasons, not at work. SharePoint has a larger corporation safer feel to it as it uses the comfort of MS Office products for users.
Chose Microsoft SharePoint
We still have Confluence and Google Drive, but we wanted a product that could provide document security and a single point of access that easily integrated into our active directory. Since we use this for our intranet site, we found the features easier to stand up and the UI …
Chose Microsoft SharePoint
MS SharePoint lags behind its competitors in most areas. While it does offer more functionality, such as custom sites, MS SharePoint's bogged-down sharing system really hurts it. While sharing documents with coworkers, outside contractors, and guests is hassle-free with Google …
Chose Microsoft SharePoint
I like Microsoft SharePoint over Google Drive for its organization. I believe that Microsoft SharePoint keeps things much more organized than Google Drive. Also, typically when you purchase Microsoft SharePoint, you get the rest of the Microsoft Suite. However, Google Drive has …
Chose Microsoft SharePoint
One drive I think is more for personal use as a cloud storage. SharePoint can be more of use in businesses where teams can easily collaborate in various documents and files. This can also automate other processes to make it easier for the business in their day to day work tasks.
Chose Microsoft SharePoint
Since Microsoft SharePoint comes with the MS business office package, it is fully integrated with other office products and really works together with other MS Office products like Word, PowerPoint, Excel, Access, Publisher, etc.. in real-time, so it's really easy to maintain …
Chose Microsoft SharePoint
SharePoint was selected primarily because of its inherent integration with MS Office. The other tools were easier to use and easier to set up, but not selected because they were a third-party integration with Office.
Chose Microsoft SharePoint
I think that MS SharePoint is a more robust and well integrated tool than other products. Because it lives in the Microsoft universe it likely integrates to the other software products you already have very easily. Most users will not have trouble adopting it as the UI is …
Chose Microsoft SharePoint
OneDrive focuses mainly on being a repository in the cloud, but where the administrator of this information is usually the person who owns the site or the account where the information is stored. Unlike Sharepoint that allows generating groups of administrators, users and …
Chose Microsoft SharePoint
We chose SPO because of the integration with O365 and Office Apps. Single sign on and it being included in our O365 plan and license made implementation easy. Plus, Microsoft Teams now integrates with SPO team sites which made more sense for us to continue down this path …
Chose Microsoft SharePoint
I think SharePoint has been around the longest, at least it's the first cloud-based collaboration tool I used many years ago. It has a very Microsoft feel which has its perks and drawbacks. Reminds me of when I used Microsoft mobile OS and how it felt like Windows on a phone. …
Chose Microsoft SharePoint
Being integrated into Office 365 and included with your subscription, there are no added costs associated with setting up SharePoint. Also being able to sync one drive and being able to open files SharePoint files via file explorer is a great added benefit.
Chose Microsoft SharePoint
We found that Google Docs was basically much more user-friendly that MS SharePoint, but was much more consumer-focused (which was a good thing from a usability point of view). However, its features were not robust enough for full business implementation. We all use Outlook and …
Chose Microsoft SharePoint
I've looked at JIRA and Confluence and found that SharePoint was superior in user familiarity, since our users already knew what SharePoint did using a previous version, and also better for future-proofing since we were also interested in migrating to Office 365 eventually. We …
Chose Microsoft SharePoint
I personally haven't seen anything else that compares to SharePoint. There are other tools out there that do a small portion of what SharePoint does, and in some cases, it still makes sense to use some of those, if the requirements are there. For example, the Task list in …
Chose Microsoft SharePoint
Box has functioned very similar to Microsoft Share Point, however, the integration that SharePoint has with the rest of the cloud and on-premise applications that the company has, makes the solution more robust and allows us to make more developments based on the flow of …
Features
Google DriveMicrosoft 365Microsoft SharePoint
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Google Drive
8.0
219 Ratings
4% below category average
Microsoft 365
-
Ratings
Microsoft SharePoint
-
Ratings
Versioning8.3193 Ratings00 Ratings00 Ratings
Video files7.2188 Ratings00 Ratings00 Ratings
Audio files7.8182 Ratings00 Ratings00 Ratings
Document collaboration8.8216 Ratings00 Ratings00 Ratings
Access control7.6214 Ratings00 Ratings00 Ratings
File search7.5218 Ratings00 Ratings00 Ratings
Device sync8.9204 Ratings00 Ratings00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Google Drive
8.3
213 Ratings
4% below category average
Microsoft 365
-
Ratings
Microsoft SharePoint
-
Ratings
User and role management8.6200 Ratings00 Ratings00 Ratings
File organization7.5211 Ratings00 Ratings00 Ratings
Device management8.799 Ratings00 Ratings00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Google Drive
8.7
212 Ratings
1% above category average
Microsoft 365
-
Ratings
Microsoft SharePoint
-
Ratings
Performance8.9210 Ratings00 Ratings00 Ratings
Reliability8.8212 Ratings00 Ratings00 Ratings
Storage Reports8.587 Ratings00 Ratings00 Ratings
Best Alternatives
Google DriveMicrosoft 365Microsoft SharePoint
Small Businesses
SugarSync
SugarSync
Score 4.1 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Google Workspace
Google Workspace
Score 9.1 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Microsoft 365 Business Premium
Microsoft 365 Business Premium
Score 8.9 out of 10
RWS Tridion Sites
RWS Tridion Sites
Score 9.0 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
Google DriveMicrosoft 365Microsoft SharePoint
Likelihood to Recommend
8.4
(222 ratings)
8.0
(242 ratings)
7.9
(269 ratings)
Likelihood to Renew
10.0
(6 ratings)
9.5
(6 ratings)
9.8
(26 ratings)
Usability
8.5
(52 ratings)
7.7
(13 ratings)
8.2
(31 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Performance
9.0
(7 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
1.1
(49 ratings)
8.9
(54 ratings)
8.8
(13 ratings)
In-Person Training
9.0
(1 ratings)
-
(0 ratings)
4.5
(1 ratings)
Online Training
-
(0 ratings)
-
(0 ratings)
6.4
(1 ratings)
Implementation Rating
8.0
(3 ratings)
9.0
(2 ratings)
6.0
(5 ratings)
Configurability
6.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
Google DriveMicrosoft 365Microsoft SharePoint
Likelihood to Recommend
Google
It is possible to share files and folders with up to 200 email addresses, as well as with persons outside the company.Use the drop-down arrow to select who may see, comment on, or change the file or folder before sending out an invitation.I am very much impressed with this feature
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Microsoft
Microsoft 365 would be well suited for medium to large enterprises. This is where there are several hundreds or thousands of people. Since most everyone has used one of the applications the learning curve would be reduced. Another reason would be the ability to implement security measures to prevent access to sensitive data. This could justify the cost of an Enterprise license.
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Microsoft
SharePoint Document Management excels as a central repository for storing, organising, and retrieving documents. It supports version control, metadata tagging, secure access, and integration with tools like Power Automate. At our organisation, it's used for managing contracts, policies, and supplier documents. SharePoint Workflow Automation integrates with Power Automate to streamline approvals, gather feedback, and automate recurring tasks. This reduces reliance on email chains and manual trackers.
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Pros
Google
  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
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Microsoft
  • Chat with teams and the integrations with the other apps, and many more smaller ones, like to-dos, news, and the recent Outlook integration.
  • Easy embedding on SharePoint to broadcast all the content created in the different tools.
  • The office package is still robust with the good things from the past and new additions.
Read full review
Microsoft
  • We track employees' performance sheets, which are accessible to the employee, his manager, and HR, and this helps with transparency.
  • We maintain technical process documents and SOPs, which help us quickly provide relevant documents during audits.
  • We maintain incident documents change request forms in SharePoint, which helps us in tracking the changes.
Read full review
Cons
Google
  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
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Microsoft
  • Forms lack comprehensive features and parameters for detailed questioning for example cannot be directly linked with Power BI
  • Outlook email filters are not handy to use and require more detailing in terms of location past emails
  • Teams requires substantially large amounts of system resources which could be finetuned
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Microsoft
  • Windows Explorer users have some difficulty having to constantly UPLOAD / DOWNLOAD files. Specifically on the DOWNLOAD when they are used to Drag & Drop in & out of LOCAL folders via Window's explorer.
  • Microsoft SharePoint supports multiple "library" types. When implementing our "image" library the search function is done via "tags" and boolean logic. This is challenging to most end users. I'd like our users to be able to search our Microsoft SharePoint image library without having to enter KEYWORD or other BOOLEAN logic.
  • Microsoft SharePoint can also be an internal website for each department or company wide communication tool but I believe these features are geared for much larger organizations. Since we are a SMB we really aren't using these features. So maybe something more useful to SMBs would be nice.
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Likelihood to Renew
Google
It's perfect for me. It keeps things saved and is easy to remove items if needed. Also, I very much enjoy the formatting options. Along with the integrations it has for SSO. Overall, this is the most user friendly system I have ever come across.
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Microsoft
So far the Microsoft 365 platform provides features and tools that can cater to 100% of present organizations needs considering both technical and business necessities, however most features are not been effectively utilised at present. The current featureset is able to cover for most of the future needs of the business and technical functions.
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Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
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Usability
Google
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
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Microsoft
Microsoft 365 is the gold standard for performing project tasks in a professional environment, enabling the quick transfer and exchange of files and ideas for team members who work locally and remotely. Its suite of tools is familiar and has evolved to being cloud based, allowing for files to be updated in real time from near and far.
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Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
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Reliability and Availability
Google
Always available
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Microsoft
To-date Microsoft 365 platform has offered an amazing uptime and availability percentage per year compared to all other products which provide the stability and overall business resilience of their ecosystem which is a great relief for information technology service entitites which heavy rely on Microsoft offerings as a whole to redeliver their own custom products
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Microsoft
No answers on this topic
Performance
Google
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
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Microsoft
The Microsoft 365 tools expects and demands a substantial amount of system resources to operate at optimal level and even more when integrated with other applications which is a downside, however given that external supporting tech factors such as fibre/broadband speed bandwidth, high speed RAM and ample storage resources are allocated the tools work error free providing robust communication
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Microsoft
No answers on this topic
Support Rating
Google
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
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Microsoft
Over the past 8 years of using Microsoft 365, I have noticed that they change vendors often. This always leads to a poor experience in the beginning, then levels out after some time for the company to get things worked out. As a customer, it is really frustrating because I don't have time when something isn't working to have them "look into my issue" and get back with me. They have even closed a ticket I specifically told them to keep open. Your applications are only as good as the support.
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Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
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In-Person Training
Google
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
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Microsoft
The resellers involved with selling Microsoft products are reluctant to provide in person specialist trainings to consumers due to the fact of costs of economies of scale and is not provided free of charge most of the time. In Person trainings needs to be agreed to at the initiation of projects and implementations for better ROI.
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Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
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Online Training
Google
No answers on this topic
Microsoft
The standard training offered with 3rd part resellers are fairly standard and covers the basic workability however the trainings needs to be specifically customised according to unique requirements of the organizations. for example an MSP would need to master specific communications verticals within Microsoft 365 whereas and online store using Microsoft 365 would needs to master a different set of tools within the suite to get the best ROI post implementation.
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Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
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Implementation Rating
Google
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
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Microsoft
The Microsoft support partners are more than capable of handling implementations and dealing with unprecedented errors during the implementations. Not part of the implementation though the setup was done with minimum misconfigurations which is evident with present live setup which works fine without any bugs and gaps at present context.
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Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
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Alternatives Considered
Google
In short, Google Drive is better for independent users who store a normal amount of stuff. OneDrive makes more sense for businesses and teams that are doing heavy-duty storage or large-scale syncing. Realistically, though, most users will fall somewhere in between the two, where either platform would meet their needs.
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Microsoft
Typically I prefer working with companies with Microsoft 365 as their main tool because they're usually a fast growing company with a global presence. I like using it for work because it's easy to collaborate, share, review, comment, reply in any of the tools. The mobile app for Outlook and Teams are lifesavers when we're constantly traveling and you can join meetings on the mobile Teams to never miss a beat.
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Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
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Contract Terms and Pricing Model
Google
No answers on this topic
Microsoft
Microsoft pricing is not very expensive and yet not very cheap as well, and it hovers in between the baseline. The charges are mostly based on the tier level partners who charge based on their individual reputation in the market. Power negotiation will lead to cost effective and attractive pricing
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Microsoft
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Scalability
Google
I have always been able to access
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Microsoft
Multiple tools within the same platform have been deployed successfully within different functional technical and non technical teams such as Devops, SOC, NOC, Shared services, Managed services, Global Information technology, Cloud operations, Finance, Administration, human resources and all these teams collaborate while maintaining central uniformity in terms of global standards who are dispersed in different geographical locations with ease
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Microsoft
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Professional Services
Google
No answers on this topic
Microsoft
Have not directly obtained professional services from Microsoft but rather obtained specialized services such as implementations and configurations, setting up and integration support with Microsoft authorized suppliers, 3rd parties, and resellers, which has been a pleasant experience. Again the level of delivery quality on professional services is based on the level of hands on exposure of the 3rd party
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Microsoft
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Return on Investment
Google
  • It has given our operation remote capabilities
  • Easier to access and understand client's need through collaborative enviroment
  • availability to digital resources fast and easy
  • saved our operation hundreds of dollars in physical storage (both investment and maintenance)
  • our operation became easier for new staff to get onboard: small learning curve to use it
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Microsoft
  • We have a lot of nonprofit users, so they have a good ROI.
  • I like the constant updates without having to purchase the software repeatedly.
  • I used to purchase each Office (insert year here) often, so the software was up to date and had the newest options and connectors. I think my return on investment would have been much better if Microsoft had updated those versions to keep them current; after all, we did pay for them.
  • Microsoft 365's offering a monthly fee or a discount for a year helps, and you can look at it as a free backup if you have everything set to back up to One Drive. (Cloud-based document filing you can access anywhere ( with an internet connection)—you Can't beat that!)
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Microsoft
  • It comes with Office 365. It won't cost you any additional charges.
  • It will help you to streamline your communication and work as a central hub for all tasks, files[,] and events[.]
  • Setting it up will need a bit [of] planning. If you jump blindly it will become a confusing place for your team members and make them frustrated[.]
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ScreenShots

Google Drive Screenshots

Screenshot of Google Drive PriorityScreenshot of Comment on Microsoft Files in Google DriveScreenshot of Shared drives