| Product | Rating | Most Used By | Product Summary | Starting Price |
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 GoTo Meeting | Score8.5 out of 10 | N/A | From GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio. | $12 per month |
 Zoom Workplace | Score8.6 out of 10 | N/A | Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center. | $16.99 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Pricing available by monthly or annual subscription, with discounts for annual commitments. | Discount available for annual billing. | ||||||||||||||
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| GoTo Meeting | Zoom Workplace | |
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| Considered Both Products | Chose GoTo Meeting We evaluated both Zoom Workplace and GoTo Meeting, but then we decided to go with GoTo Meeting due to it's attractive price offering. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting We choose GoTo Meeting over Zoom due to pricing only. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose GoTo Meeting GoTo Meeting is a real-time meeting platform that works in an extraordinary way, adjusting to the needs of each team, they are meetings that we easily start with just one click, meetings that allow us to get closer to colleagues, clients, employees, teammates, partners and … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting It is excellent. It has also introduced a recording option. Very user-friendly. Google Meet is very easy to use and doesn't require any special setup. All you need is a Google account, and you can start a meeting with just a few clicks. With Google Meet, you can share your … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting At the time, I believe we chose GoTo because Zoom didn't offer VOIP. GoTo is a one-stop shop for many of the technology needs a company has. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting Been using GoTo Meeting for over 10 years and it is easy for us to navigate and direct customers. Tried other products but they have other issues with logging in and have never replaced GoTo Meeting. GoTo Meeting is good but not great as if has some issues with our customers … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting Zoom is my preferred meeting product. It is easy to use, integrates with my systems, and allows me to easily connect with even the most non-techy of my clients. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting I really like GoTo Meeting because it is a wonderful tool that provides me with a quality service, with innumerable features which are extremely flexible and adapt to my needs and are very wonderful, nothing is missing to add to this program. I really like that It gives me … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting GoTo Meeting was more reliable because they had the features in place already and didn't employ a questionable method of forcing people to pay more to use anything (like Zoom). I needed a program that could be used by those who didn't KNOW these kinds of programs. Zoom had a … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose GoTo Meeting Along with everyone else during the pandemic, we had to scramble to find ways to have useful team meetings, especially with the ability to collaborate on documents or see workflows. We initially chose GoTo Meeting because of cost, but the product actually falls short compared … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose GoTo Meeting GoTo Meeting is just an all-around faster program. GoTo Meeting is a less clunky program than its competitors. The meetings we have when using this program are often smoother than the virtual meetings we have had using programs such as Zoom. I hope we use this program more in … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info | Chose Zoom Workplace Zoom's more cost-effective compared to the competitors. Initially, Zoom also offers a free option for the first 40 minutes of use. Zoom is easier to install and implement compared to other competitors. Even Microsoft Teams offers a Zoom plug-in to allow for Teams to access … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace GoToMeeting has a higher cost than Zoom, so we decided to stay with this platform. I think both platforms have similar functions. In addition, we also consider that the quality of audio and video is much better. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Going to the meeting was more difficult for the external stakeholders. Zoom allowed people outside of our org to easily join a meeting without forcing them to download anything. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom Workplace is superior in my opinion. It is the best for training clients and allows for annotation. Teams does not allow you to annotate and that makes it VERY hard to direct someone where to go on a screen. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace We use Zoom Workplace because of the cost. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Zoom Workplace We are looking at Zoom Workplace replacements. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom is the only one that just works. No need for technical support. We can simply conduct our business. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Compared to its competitors, Zoom is more cost-effective, as well as simpler to install and use. It's also more reliable, as Google Meet's call quality has been poor for meetings larger than one-on-one. Even Microsoft Teams has a Zoom plug-in for teams to use. I chose Zoom, so … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace I think without any doubt Zoom is an amazing application. so there was no question in choosing another product over Zoom. Most of the people use Zoom so people doesn't have to add any tool to run the application Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom and Teams both support online meetings, chats, calls, screen sharing, and file sharing, among other capabilities. The main distinction between the two is Microsoft's integration of Teams with its Office 365 suite. Zoom's ability to display up to 49 individuals on one … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
84% Would buy again 260 Answers | 92% Would buy again 412 Answers | |
| Delivers good value for the price | ||
92% Delivers good value for the price 239 Answers | 93% Delivers good value for the price 386 Answers | |
| Happy with the feature set | ||
90% Happy with the feature set 277 Answers | 95% Happy with the feature set 437 Answers | |
| Lived up to sales and marketing promises | ||
94% Lived up to sales and marketing promises 185 Answers | 92% Lived up to sales and marketing promises 287 Answers | |
| Implementation went as expected | ||
97% Implementation went as expected 222 Answers | 95% Implementation went as expected 327 Answers | |
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| GoTo Meeting | Zoom Workplace | |
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| Small Businesses |  ClickMeeting Score9.5 out of 10 |  Broadvoice | GoContact Score9.1 out of 10 |
| Medium-sized Companies |  JioMeet Score9.8 out of 10 |  Webex Calling Score8.8 out of 10 |
| Enterprises |  Webex Meetings Score8.7 out of 10 | Webex Calling Score8.8 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| GoTo Meeting | Zoom Workplace | |
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| Likelihood to Recommend | 8.2 | 8.8 |
| Likelihood to Renew | 7.5 | 9.4 |
| Usability | 4.9 | 9.4 |
| Availability | 9.1 | 9.1 |
| Performance | 9.1 | 9.0 |
| Support Rating | 7.6 | 6.4 |
| In-Person Training | - | 9.1 |
| Online Training | 7.3 | - |
| Implementation Rating | 8.9 | 6.4 |
| Configurability | 4.5 | 9.1 |
| Contract Terms and Pricing Model | - | 8.0 |
| Ease of integration | 3.0 | 7.3 |
| Product Scalability | 9.0 | 9.8 |
| Professional Services | - | 9.2 |
| Vendor post-sale | 4.0 | 9.1 |
| Vendor pre-sale | 10.0 | 7.3 |
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| ScreenShots | GoTo Meeting Screenshots     | Zoom Workplace Screenshots     |
