Groove, a Clari company vs. Outreach

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Groove, a Clari company
Score 7.8 out of 10
N/A
Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle. Groove states they enable more than 75,000 users at ADP, Google, Uber, iHeartMedia, Capital One, and other large enterprises.N/A
Outreach
Score 8.3 out of 10
N/A
Outreach is a sales execution platform that helps market-facing teams create and predictably close more pipeline. From prospecting to deal management to forecasting, Outreach leverages automation and artificial intelligence to help revenue leaders increase the efficiency and effectiveness of go-to-market activities and personnel across the revenue cycle. Outreach offers sales engagement, revenue intelligence, and revenue operations functionalities in a unified platform. The software…N/A
Pricing
Groove, a Clari companyOutreach
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Groove, a Clari companyOutreach
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeRequiredOptional
Additional Details
More Pricing Information
Community Pulse
Groove, a Clari companyOutreach
Considered Both Products
Groove, a Clari company
Chose Groove, a Clari company
We also use Outreach.io and ClearSlide which I think have a lot of overlapping functionality. I would recommend using one or two of these and not all of them. Groove is a great alternative to Outreach but less helpful with ongoing outreach campaigns.
Chose Groove, a Clari company
Groove is simpler and easier to use than outreach and Salesloft. It is also missing some things that make life easier. I would rank Groove as 3rd best in the B2B market.
Chose Groove, a Clari company
Groove stacks up well against outreach
Chose Groove, a Clari company
Groove is more helpful for me and it standouts because it is a user friendly, easy to navigate and has a lot of features. It helps me to strategies my sales pitch how I position myself to get the deal done. and it is also quite cheap compare to other competitors.
Chose Groove, a Clari company
They don't compare. All the data is living in 1 place.SF! Maximize your investment by aligning with a tool that is 100% supported for SF.
Chose Groove, a Clari company
Groove integrates with Salesforce better than Salesloft did when we had it, but is worse at tracking open rates and frequently had numbers showing up as spam. We're just getting started with Outreach, but so far it integrates well with Salesforce and my connection rate is much …
Chose Groove, a Clari company
Very very similar product. I didn't have any decision on which product my company used but I think that Outreach's phone and texting feature is more developed and user friendly than Grooves Omnidialer
Chose Groove, a Clari company
I prefer Outreach, but the choice was not up to me. Whoever sold us Groove over Outreach must have been one heck of a salesperson, because it's not as good from my experience. If I had a choice I would choose Outreach just because I feel like it was much easier for me to use …
Chose Groove, a Clari company
Groove stacks up very nicely against these options. First things first, Groove is a lot less expensive than the other options and it does just as much as the other providers. Groove is very simple and effective. It does what it needs to do in a really strong and effective way. …
Chose Groove, a Clari company
Yesware: Number one reason would have to be the cost. Groove was significantly cheaper than Yesware at the time of purchase -- as a result, it opened up budget for other items. Outside of cost, while Groove had less features, I think the just-in-time notifications were more …
Outreach
Chose Outreach
It was more affordable and allowed for more dynamic outreach campaigns. Took a bit of time to get up and running, loaded with copy, and the team trained but now saves us time.
Top Pros
Top Cons
Best Alternatives
Groove, a Clari companyOutreach
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Mixmax
Mixmax
Score 8.8 out of 10
Mixmax
Mixmax
Score 8.8 out of 10
Enterprises
Outreach
Outreach
Score 8.3 out of 10
Salesloft
Salesloft
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Groove, a Clari companyOutreach
Likelihood to Recommend
7.6
(707 ratings)
7.9
(217 ratings)
Likelihood to Renew
8.8
(33 ratings)
7.0
(5 ratings)
Usability
8.1
(543 ratings)
7.9
(164 ratings)
Availability
9.1
(5 ratings)
-
(0 ratings)
Performance
9.1
(5 ratings)
-
(0 ratings)
Support Rating
4.4
(145 ratings)
1.9
(20 ratings)
In-Person Training
4.7
(2 ratings)
-
(0 ratings)
Online Training
9.1
(4 ratings)
8.0
(1 ratings)
Implementation Rating
8.9
(13 ratings)
6.0
(2 ratings)
Configurability
8.5
(6 ratings)
-
(0 ratings)
Ease of integration
9.1
(2 ratings)
-
(0 ratings)
Product Scalability
9.1
(5 ratings)
7.9
(14 ratings)
Vendor post-sale
9.1
(2 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
Groove, a Clari companyOutreach
Likelihood to Recommend
Groove.co
  • Groove is excellent for the use case of improving sales representative and customer success representative productivity and data quality when used alongside Salesforce. It is a Salesforce focused tool. You should definitely consider Groove if you are a current Salesloft / Outreach user and you also use Salesforce.
  • Groove would not be a good fit for an organization not using Salesforce.
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Outreach
It feels like Outreach has an opportunity to impress the sales world, but is not investing money in the functionality of the platform. I like what is there, but much of it has areas where tweaking would be extremely helpful. I would be happy to walk someone through areas where things could be improved. - What if I wanted to see a report on my priority 1 accounts and show a list of those contacts not touched in the past month. - Or what about bringing in Salesforce fields to help with sorting and filtering.
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Pros
Groove.co
  • Groove lets us know real-time when a client has checked an email we sent them.
  • Groove helps us streamline our day-to-day events, meetings, and tasks with the help of the Calendar Booking feature.
  • Groove helps us save a lot of time on typing long letters when we explain our products to our customers with the help of their Templates feature.
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Outreach
  • Organization - I know when to make calls/emails/LinkedIn connections without having to overthink anything.
  • Alignment - the colleagues I work with on my accounts can keep tabs on my activity so there is no redundancy or overcommunication.
  • Ease of use - all my contacts are in one place, and sending automated emails I have built in my sequences give me so much time back in my day.
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Cons
Groove.co
  • The footprint of the person who lasts touches the information.
  • The footprint of the person who edited the information.
  • Date and time of the modification of the account owner.
  • Date and time of the modification of the last person touching the account.
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Outreach
  • Sequence Rules can become quite complicated (Often run into errors when trying to add a prospect and hard to determine why)
  • Gmail side bar drawer is hit or miss if it works or not to show relevant contact info
  • Response to inmails from prospects won't stop your sequence
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Likelihood to Renew
Groove.co
I actually don't have any complaint regarding groove. It's just that I will give 9 since I confidently believe that there'd be updates in the future which would be more optimal not just for us users but for the business as well. The only regret I have with groove is I was not able to use it before the current company that I'm employed
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Outreach
I like Outreach, but I do wonder about new competitors that are 25-50% less expensive.
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Usability
Groove.co
Groove has been an awesome platform to use for sales pipeline management. I really enjoy how it integrates with my Salesforce, Gmail, and Google Calendar. It makes my job easier by helping me keep track of the progress of each sales contact that I have. Leads are able to reply and notify us using Groove.
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Outreach
Outreach has a high degree of flexibility, but that comes with a need to invest time to understand the product. It will take some time to match CRM fields with Outreach and set up the two-way sync so that data captured by the users is available for subsequent marketing or sales efforts (or disqualifying leads or managing verbal opt-out requests)
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Reliability and Availability
Groove.co
Our organization has not experienced any availability issues with Groove
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Outreach
No answers on this topic
Performance
Groove.co
Everything is good
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Outreach
No answers on this topic
Support Rating
Groove.co
My company has a team dedicated to supporting our implementation of operative tools and business systems such as Groove. For this reason, I feel that we have ample support for Groove, although I have not personally contacted Groove for any support issues.
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Outreach
There is almost zero customer support. What they do offer is a live chat feature which is active during "normal" business hours which is nice for instant inquiries if someone is available. However, you do not have a dedicated representative to address questions or concerns and their billing process is confusing and messy without any support.
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In-Person Training
Groove.co
It was okay. But, just the once. I had to figure it out with help of others on my team.
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Outreach
No answers on this topic
Online Training
Groove.co
Easy to use
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Outreach
Lots of attention from the Outreach training team, with a great willingness to customize to our needs. To be clear, you get out what you put in. If you don't work with them, you'll get cookie-cutter training. But we asked for a lot of customization, and they delivered what we asked for.
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Implementation Rating
Groove.co
At Nearpod, I have been impressed with the internal expertise and support around Groove as a key tool for the Sales and Customer Success business systems and operations.
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Outreach
Although we required a special setup, the process was quick. But we paid a lot for the implementation and didn't use 33% of the hours we purchased.
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Alternatives Considered
Groove.co
Groove is simple. Like their competitors, they give you the ability to create templated "Flows" (sequences) of calls, emails, and LinkedIn touches. Some of them can be automated, but it's also simple to personalize outreach. Ultimately, my decision to purchase Groove over some of the competitors was based on their Salesforce integration, as well as white-glove customer service.
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Outreach
Outreach is designed with a workflow-first approach, which helps ensure that reps adopt the process and allows AI and machine learning to understand the full funnel. On top of this, Outreach offers more robust functionality, reporting, and integrations than other competitors. Outreach also understands user workflows, which helps influence rep behavior and outcomes.
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Scalability
Groove.co
Our organization was able to quickly scale Groove from a pilot group of a few users to a department-wide solution
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Outreach
Because I genuinely like Outreach. It helps me to plan my day better. It helps me to track my work for the next day. It helps me to strategize work with my coworkers. It helps me to better my work as I can see the team's performance. Outreach helps in engagement and drives results.
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Return on Investment
Groove.co
  • Reduced several hours a week of logging time in Salesforce that either wouldn't get done or would have been done to the detriment of more value add activities.
  • Saves hours per week by delivering actionable/useful info from Salesforce into Gmail
  • Gives me valuable insight on what emails are being opened and read. This helps plan targeting.
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Outreach
  • The huge positive impact it had was the team not needing to spend as much time as disengaged opps as they were engaged ones. We were able to set sequences to work with them while the team could focus on generating new leads or converting Opps.
  • For an AE - post demo communication is important. With templates and snippets we could just click a few buttons and have a really nice email sent out with the relevant information and then the next several steps already planned out. This freed up time for us and even allowed us to take calls a lot sooner after demo's then before. For busy days this was very helpful.
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ScreenShots

Groove, a Clari company Screenshots

Screenshot of Sales Engagement Platform for Revenue TeamsScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Outreach Screenshots

Screenshot of Help reps engage buyers with personalized interactions throughout their buying journey. Orchestrate all key sales activities — like emails, phone calls, social media touches — utilizing proven playbooks & messaging.Screenshot of Outreach Kaia - AI-powered virtual assistant that joins live meetings, captures real-time transcription, and delivers on-demand confidence with competitive and product details in the moment.Screenshot of Outreach Commit delivers real-time pipeline analysis and buyer engagement signals to bring science to the art of forecasting, enabling revenue leaders to go from guessing the future to changing it with recommended actions.Screenshot of Outreach Everywhere - Outreach is everywhere work happens, including Gmail and Salesforce.com.Screenshot of Outreach Success Plans provide complete visibility into a team’s deals at both a granular and big-picture level.Screenshot of Reporting - To improve results with actionable insights. Know the times, channels and sequences that reach prospects best.