HaloITSM vs. UVdesk Helpdesk
HaloITSM vs. UVdesk Helpdesk
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
HaloITSM | Enterprise companies (1,001+ employees) | HaloITSM provides ITIL aligned help desk software that can be installed on premise or in the cloud. Boasting over 25 years of experience, HaloITSM has been developed to offer a feature rich application whilst maintaining a simple to use interface. Features include: Incident Management, Problem Management, Change Management, Asset Management, Service Catalogue, Telephony Integration, as well as the best of breed mobile apps. The vendor describes the following five differentiators: 1.… | $49 per month per user | |
UVdesk Helpdesk | Small Businesses (1-50 employees) | UVdesk Helpdesk is a SaaS-based customer support tool. It converts support emails into tickets. The vendor says with the help of UVdesk, companies can manage customer support services easily. UVdesk also offers features like knowledge base or FAQ creation to assist customers further. The social media app integration that automatically converts tweets, posts, and comments from social media pages to tickets. The eCommerce App Integration,… | N/A |
HaloITSM | UVdesk Helpdesk | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | $11 | ||||||||||||||
Additional Details | There is 15% discount for all charities, educational institutions and non-profit organisations. | — | ||||||||||||||
More Pricing Information |
HaloITSM | UVdesk Helpdesk | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
HaloITSM | UVdesk Helpdesk | ||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Incident and problem management |
| ||||||||||||||||||||||||
ITSM asset management |
| ||||||||||||||||||||||||
Change management |
|
HaloITSM | UVdesk Helpdesk | |
---|---|---|
Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
HaloITSM | UVdesk Helpdesk | |
---|---|---|
Likelihood to Recommend | 9.0 (12 ratings) | - (0 ratings) |
Usability | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 8.2 (1 ratings) | - (0 ratings) |
HaloITSM | UVdesk Helpdesk | |
---|---|---|
Likelihood to Recommend | Halo Service Solutions | Webkul Software Pvt Ltd No answers on this topic |
Pros | Halo Service Solutions | Webkul Software Pvt Ltd No answers on this topic |
Cons | Halo Service Solutions | Webkul Software Pvt Ltd No answers on this topic |
Usability | Halo Service Solutions | Webkul Software Pvt Ltd No answers on this topic |
Support Rating | Halo Service Solutions | Webkul Software Pvt Ltd No answers on this topic |
Alternatives Considered | Halo Service Solutions | Webkul Software Pvt Ltd No answers on this topic |
Return on Investment | Halo Service Solutions | Webkul Software Pvt Ltd No answers on this topic |
ScreenShots | HaloITSM Screenshots | UVdesk Helpdesk Screenshots |