Likelihood to Recommend I loved using Homebase! The best feature, by far, is scheduling in shifts! It really could not be easier! For restaurants and bars it is the easiest and best software! Using the payroll feature can be very easy! The only downfall is trying to separate scheduled worked hours and overtime. The layout is simple and easy to navigate. The only real con I can think of is that lag.
Read full review WhenToWork is he very cost-effective solution that gives our team the capabilities they need without having to leverage in a much more developed workforce management solution. It allows us to manage role-based permissions that support multiple unique teams, supervisors, QA members, and contact center agents. All users can interact with the system on desktop or mobile.
Read full review Pros Homebase provides an easy way to schedule employees. Their scheduling platform is extremely user-friendly and easy to edit once the schedule is made. Homebase makes it easy for employees to switch schedules on their own, a manager just simply has to approve rather than physically rescheduling both employees, this is great for any small retail business or restaurant with many hourly employees. Homebase makes it easy to adjust hours that have been incorrectly clocked or clockouts that have been missed. Read full review WhenToWork utilizes templates that make scheduling a breeze. WhenToWork allows the user to "drag and drop" entries for quick changes. Read full review Cons Notifications could be more punctual Employees should be able to pick up shifts outside of their scheduled times! Right now managers need to do it. Importing hours on QBO payroll could use attention. Doesn't separate normal hours from overtime. Read full review The mobile app is too restrictive and could use a makeover. Would like the program to remember defaults (ie. "my positions", etc.) Read full review Support Rating WhenToWork has an easy-to-access and comprehensive Help feature that gives the user quick answers. The tutorials are also a very helpful training tool for the new user.
Read full review Alternatives Considered Homebase is simpler to use. Easier to navigate and is much cheaper than other alternatives! We had trouble when I worked as they were harder to reach our ROI. Deputy was too expensive and it was the reason we decided on Homebase! Employees also find it easy to use on their end!
Read full review WhenToWork is much more cost-effective for our team size than other comparable workforce management solutions. It offers many of the same features, like role-based permissions, and mobile access, as the other much more expensive options. We are able to meet our needs across multiple unique contact center teams, with many different levels of access, and still have a cost-effective solution we have used for many years.
Read full review Return on Investment Homebase has made the day to day management of employees easier, freeing up time for management to work on other things that help secure customer satisfaction. It has also made payroll easier since it's implementation and allowed for fewer mistakes than the previous manual method, leading to less monetary mistakes and happier employees. Homebase has made monitoring hours and overtime, as well as completion of internship and volunteer hours, much easier to monitor, leading to less confusion and more satisfied volunteers, interns, and payroll managers Read full review N/A. Not a manager, just a user. Read full review ScreenShots