Homesnap is a mobile oriented MLS technology from the company of the same name in Bethesda. The Homesnap platform leverages real-time data from over 200 MLSs to provide consumers with a data-driven home search experience while providing over 85% of U.S. agents with access to mobile tools that automate their work, and accelerate success.
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LoopNet
Score 7.0 out of 10
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LoopNet is an online multiple listing service (MLS) supporting commercial real estate search, advertising, and lead generation for brokerages.
Homesnap is my go-to mobile app for any customers or clients looking for homes. I enjoy the fact that once I send someone my personal link and they sign up, all homes are then branded to me. I like how I can view the favorites of other users, or share a home that I think they may be interested in. Homesnap is not a great tool if a user wants to be notified as soon as a home comes on the market. In hot markets, this could be the difference between getting an appointment and making and offer.
LoopNet is well suited for many different industries. Obviously it is great for real estate professionals or real estate buyers when researching properties that are available or may become available. The history of the properties provided is excellent and provides details that would be very helpful to the real estate industry. Facility Service companies are also well suited for the use of LoopNet. With the property information it provides it makes it much easier to get to the decision-makers when selling facility services or products. LoopNet may be less appropriate for product sales as these providers may need to be more connected with the occupants of the properties more than the owners.
LoopNet needs to do a better job of sifting through to delete old and stale listings. These listings are inaccurate and clutter a report to lower its credibility.
I am not a fan of the reporting. As a broker, I can make sense of the reports but the public is not always as savvy.
Anytime I have a question for Homesnap, I am able to contact customer support and, 99.9% of the time. get the answers I need right away. I have only had one issue that took more than a day, but the communication was great the entire time.
LoopNet/CoStar representatives are ready to help and willing to come out to the office to give presentations or meet with the team at any time. They are a valuable resource when you are trying to utilize the program to its fullest advantage.
I have used Zillow and their leads are bonafide but costly - but they pay off. You actually speak to a live client on the phone. If I can get the person on the phone I can convert them. It is impossible to convert someone if their email address and phone number are fake and you cant communicate with them.... especially if you received the leads 2 weeks after that have initially made contact with Homesnap - due to their leads being processed by an AI bot and not having any real human interaction or urgency in getting the lead to you the Realtor.
LoopNet is the most well known, with the widest audience. This is why I selected it. But, they cannot get the simplest of details correct for the purpose of advertising the listings I have for sale. When they can't get even a unit count correct, why bother? Not to mention that getting those sorts of core details wrong is actually damaging to the marketing efforts.