Dell SC Series / Compellent (discontinued) vs. HPE MSA

All in all this series great in addressing issues applications that need flash storage as a backend storage supply. It addresses the need for fast, responsive servers that need to boot quickly. It is easy to use and for the most part there are few issues and none that can't be addressed/fixed quickly.

Incentivized

The HPE MSA is best suited for basic SAN requirements. Having dual controllers provides redundancy and allows for firmware upgrades without incurring downtime to the environment. It provides enough IOPS for most workloads be it VMWare or servers requiring storage. For applications such as MS SQL or Exchange, other SAN solutions would be better. Plus the lack of storage snapshot capabilities is also a detriment to the product line. Lack of any reporting capability is also an issue especially when determining workload capabilities.

Incentivized

• Dell Compellent support (Co-Pilot) and the add-on service (Optimize) are critical services that Dell Compellent does very well. Alerts from the array are sent to Co-Pilot where tickets are automatically generated and customers are notified of events. Of greater importance at times is the proactive support Co-Pilot and Optimize provide by contacting us of inefficiencies in the array and consulting on resolutions.
• Enterprise Manager (Dell's "single pane of glass" management framework) is a useful tool for configuration/evaluation of the array and other Compellent products.
• Ease of management. From firmware upgrades to managing server volumes the process is much simpler than with other arrays.

Incentivized

• Functions well as a disaster recovery cluster repository
• Since the space is a spinning disk, it is inexpensive
• All of our VMs are stored in a mass storage repository on the system, but we could carve out specific LUNs if needed.

Incentivized

• The GUI could be a little more updated with a lot more information regarding usage.
• There could be some assistance with high I/O times where snapshots go to consolidate. There seems to be issues when that attempts to occur, and there will times where the virtual machine stuns due to the I/O intensity.
• Modification of multiple volumes or the creation of multiple volumes is a pain in the DSM management console.

Incentivized

• Firmware upgrades. We have had major issues on two occasions, causing extended downtime. HP was quick to help and resolve, but I am not sure why our simple implementation caused an issue that should have been picked up by testing prior to release. Once was bad, twice painful. The end result is that we purchased a unit solely to test firmware upgrades on, not really great for us!
• Support life span. Units go end of life support after around 4 years, a little too short for us.

Incentivized

It is a functioning Replication system for us and checks all the boxes that the auditors are looking for. Further, it is inexpensive and the storage we purchased was cheap. HP has a good reputation in the industry that plays into the decision also.

Incentivized

This is not solely based on the support engineers themselves but more so that the logging and gotcha's that their array has. There have been multiple times where logs are pulled, but the folder is not large enough, and it crashes the array. Other times there are certain aspects that support either does not know of or isn't knowledgable about how to look at particular issues that could be causing problems.

Incentivized

We selected Compellent solely based on price. Honestly I would rate it only slightly better than a QNAP we used (which was even cheaper). If performance and reliability are factors in your decision (and they should be) I would recommend looking at something like a VNXe.

Incentivized

The dual controller configuration of the HPE MSA trumps the Synology DiskStation's single controller configuration. For that alone, I would select the HPE MSA. Without that setup, any controller issue or firmware upgrade is disruptive to the systems the SAN is providing storage to. Furthermore, HPE's support is better than what Synology currently provides. The lack of phone support on Synology's part slows down the troubleshooting of issues compared to HPE. Furthermore, HPE's engineers are able to do a remote session and can work on the problems directly compared to Synology's support.

Incentivized

• The SC9000 has been able to serve our current and futures needs well enough to not need to upgrade anytime soon.

Incentivized

• Increased up time. Better user experience.
• Good value for money. ROI high.
• Peace of mind. Just knowing that you rely on the solution to meet storage performance needs is great.

Incentivized