HPE Systems Insight Manager (discontinued) vs. N-able N-sight RMM

This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products

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It's great for the basics of device management for Windows PCs, I wouldn't recommend it for Mac other than asset management. The patch management and monitoring templates are helpful for the day-to-day, and the "Take Control" feature for remote assistance allows us to provide fast service to clients - we often are on a machine within 5 minutes of receiving a ticket.

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• One point of view the events of servers's farm.
• Tools that show an inventory update of hardware componenet of each servers.
• Include a wonderful module that permit to upgrade remotely the firmware of all of them.

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• It provides fantastic remote access capabilities. The Take Control tool gives us a robust platform that is capable of remote controlling almost any endpoint we need to and the chat, file transfer, and screen recording tools are all exceptionally useful.
• SolarWinds RMM is particularly useful as a single pane of glass solution that allows us to monitor and manage thousands of endpoints across dozens of different clients. It does a solid job of allowing us to sort, organize, and filter based off of who and what we want to see at any given time.
• Due to its client based nature, the platform excels at in-depth monitoring of services, event logs, and the functionality of systems with custom script checks.

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• I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
• This software also sometimes struggles handling larger environments.
• This software also has issues managing environments that aren't set up perfectly.

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• UI speed and threading across multiple windows (1 window refreshing, causes all refreshes to hang).
• Load times in certain menus, regardless of server specs.
• Integration with 3rd party applications.
• Speed of dev team response in regards to existing features malfunctioning, or major bugs that Solarwinds does not consider major.

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The gui is really useful to do many things. We are a compliance team that hace a reduce user con this platform that they are using on its monsthly technical audit. Ther are very happy with SIM. In the other hand, they are a sysadmin teams that usually use SIM all of day to detect a reporte to HPE Technical Support for hardware fail. All of then are on the moon with SIM.

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The interface is easy to navigate. Setting up policies is straight forward. The antivirus and web filter are simple and exceptions are easy to make. Upgrading the agent is made simple and creating scripts is made fool proof. (Well, almost)

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The ease of use, full functionality, reliability and excellent support.[N-able RMM (formerly Solarwinds RMM)] gives users a full suite of tools with a single installable file. Unlike standard tools, you don't have to install several different executables to be able to have fully protected end points.

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It's good for small organizations that use HP branded equipment

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The project of deploy SIM in our company came from one project to buy HPE Hardware and sevice for Data Center.Fastly we knew that the potenciality of this product over the new HPE's servers, switches and storages.Nowaday, our Data Centers have device from different vendors like Lenovo, Dell and HPE. For example we have Dell OpenManage for managing Dell Powereldge servers. And in comparative with SIM is useless for no technical user.

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Ultimately, we chose to stay with N-able N-sight due to their competitive pricing and billing system that we integrated into our accounting. The other competitors do offer better-made modules/new technology, but we were not ready to make this big move because of the cost. In the future, perhaps, we will still consider NinjaOne.

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• Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
• This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
• I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.

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• The ROI is immediate for us. The advanced alerting alone makes this product an ace in our bag. The confidence you have in your network is wonderful.
• Another big ROI we get from the advanced alerting is the peace of mind that our engineers feel. We are a 24/7 shop, so being on-call goes from being hectic to extremely manageable.
• The only negative I can honestly say is when the time comes to patch the product. Micro-patches are easy enough, but jumping versions can be a bit taxing.

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