Likelihood to Recommend IBM Maximo Application Suite is well suited for organizations looking for an application to track their end-to-end procurement and supply chain process. It can also be used for billing services, but that would mainly be for services provided as part of a work order, not voluminous customer billing. IBM Maximo Application Suite allows us to have one application where someone from procurement can input contracts and details, someone from any various department can create a requisition and superiors can use automated workflow to approve a purchase order, and someone at an operations location can receive and store materials. Subsequently, someone in the field can submit their hours and material used and it be approved via automated workflow for an invoice to be created. Payment functionality is possible, but we did not implement this aspect of IBM Maximo Application Suite. To note, throughout the process, interfacing can be set up to send transactions to your general ledger. As far as interfacing, IBM Maximo Application Suite also offers tools and configuration to set up endpoints. We have been able to set up REST APIs and request/responses without heavy involvement from developers. This is a nice bonus if integrating with multiple applications.
Read full review SAP S/4HANA Cloud leverages an in-memory database, allowing for real-time data processing and analytics. This enables organizations to make informed decisions based on up-to-the-minute information S/4HANA Cloud integrates various business modules, including finance, procurement, sales, manufacturing, and supply chain. This integration facilitates seamless data flow across different functional areas
Read full review Pros Delivers Out-of-Box solutions for various industries without the need for customization and configuration Modules and Applications are well developed and linked in an orderly way, with proper documentation and help guides that allow end users to start using the system with ease Powerful Work Management, Contracts, Inventory, and Purchasing applications and features that are a better match to other ERP applications today Read full review Complete production cycle, right from planning to final product manufacturing. Keeping all documents in one place, with ability to upload important stuff against the particular entries. Maintain trail of any changes made to data, validations at the right places and methodological working of each process Read full review Cons Hard to implement. A high number of resources and manpower is necessary to implement and upgrade IBM Maximo due to its robustness and number of functionalities. Version fragmentation. Due to the challenge imposed by a version upgrade, it is common to find systems relying on legacy versions of Maximo which might become a challenge for the support team. Unfriendly UI. The excess of functionalities and services available might become a challenge for a starting user. Although it is possible to customize the UI to fit the exact needs of each user, it is important to map exactly what each user needs. Read full review The complex integration we have with ERPs make it difficult to move or upgrade to SAP S4 HANA. Reimplementing all integrations and not impact business is a challenge Requires a lot of tedious testing so that no role or function is impacted Very time consuming to implement or upgrade. For large corporations it would take years to slowly migrate to S4HANA Read full review Likelihood to Renew The versatility, strength, and value that IBM Maximo adds to our company's asset management procedures. The platform has greatly increased operational efficiency and asset performance by streamlining jobs, automating procedures, and offering customizable solutions. Furthermore, IBM's constant assistance and updates have been crucial in meeting changing company requirements. Though there's always potential for improvement.
Read full review The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
Read full review Usability The gui screens in IBM Maximo Application Suite are not overly cluttered with options to click and navigate to new areas. That is, the display is more of a layout of fields that the user can either input data or just interpret what is on the screen. For those in IT, there is even a feature (press Alt+F1) that will show you the exact table and column of any field selected.
Read full review Modern User Interface:
The system features a contemporary and visually appealing interface, promoting a more engaging user experience.
Role-Based Access:
Users access role-specific dashboards and functionalities, ensuring a personalized experience tailored to their responsibilities.
Intuitive Navigation:
Streamlined menus and navigation paths contribute to an intuitive user experience, reducing the learning curve for new users.
Responsive Design:
The platform is designed to be responsive across various devices, allowing users to access information and perform tasks on desktops, tablets, or mobile devices
Read full review Support Rating I have regularly contacted IBM Support to report issues and raise requests for issues we face during project implementations. The response from them has overall been good and to the point, and they get back to us within a day or 2 and guide us through the process of fixing it or providing an interim fix of the product
Read full review The technical support received by the ITT design teams and OS implementation team has been very useful in ensuring that the SAP ERP is well-tailored to our company's specific needs and operations. This coupled with the training materials, business process maps, and concept demos (sand-box demos) makes adoption easy on end-users.
Read full review Implementation Rating Implementation was as expected. We had minor issues with our Z* transactions, but nothing special. Some tables were extended and needed regeneration. Overall satisfactions is good.
Read full review Alternatives Considered As a computerized maintenance management system i do not have experience of any other system. The only experience I have is for Maximo and it works excellent for me. I am using many modules available in Maximo and all of these modules are almost fulfilling all of my business needs.
Read full review In our quest for an ERP solution, we evaluated alternatives such as Oracle ERP Cloud and Microsoft Dynamics 365. However, SAP S/4HANA Cloud's reputation for advanced analytics, scalability, and seamless integration with other SAP solutions made it the natural choice for our organization's digital journey.
Read full review Return on Investment Need multiple IT developers and DBA's to run the software at an enterprise level. We use it for logging and taking repair work orders, handling of parts orders, and fulfillment and job scheduling. The desktop version is very easy to use Read full review Cost Savings and Lower Total Cost of Ownership (TCO): While the initial implementation costs might be significant, the centralized data management and automation features can lead to cost savings over time. This might be achieved through reduced manual labor, better inventory control, optimized procurement processes, and streamlined operations, resulting in a lower TCO. Better Visibility and Compliance: The system's ability to offer comprehensive data visibility can enhance compliance efforts, mitigating risks and ensuring adherence to regulatory requirements. This can lead to reduced fines or penalties related to non-compliance issues. Read full review ScreenShots IBM Maximo Application Suite Screenshots SAP S/4HANA Cloud Screenshots