68 Ratings
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Score 8.1 out of 101
Top Rated
71 Ratings
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Score 6.9 out of 101

Likelihood to Recommend

Idaptive Next-Gen Access (formerly Centrify)

Centrify is a great solution for anyone looking to start using Office 365. It is also a great solution for anyone wanting to provide their users with an SSO solution using OAUTH, Federation, or SAML for any hosted service. If you are looking to use Centrify for MDM but you aren't using a hosted/hybrid email solution such as Office 365, there are better on-premise options that should be explored.
Aaron Mitchell profile photo

Tenfold

If there are situations where a customer is hard to reach, Tenfold allows easy pushing forward of reminders.In a high volume call system, it provides the ability to focus on your productivity and let Tenfold worry about the call logging, scheduling, and general call management on a day by day basis.
Ricky Fox profile photo

Feature Rating Comparison

Identity Management

Idaptive Next-Gen Access (formerly Centrify)
8.4
Tenfold
ID-Management Access Control
Idaptive Next-Gen Access (formerly Centrify)
8.0
Tenfold
ID Management Single-Sign On (SSO)
Idaptive Next-Gen Access (formerly Centrify)
9.0
Tenfold
Multi-Factor Authentication
Idaptive Next-Gen Access (formerly Centrify)
9.0
Tenfold
Password Management
Idaptive Next-Gen Access (formerly Centrify)
8.0
Tenfold
Account Provisioning and De-provisioning
Idaptive Next-Gen Access (formerly Centrify)
8.5
Tenfold
ID Management Workflow Automation
Idaptive Next-Gen Access (formerly Centrify)
8.5
Tenfold
ID Risk Management
Idaptive Next-Gen Access (formerly Centrify)
7.5
Tenfold

Pros

Idaptive Next-Gen Access (formerly Centrify)

  • User provisioning is accurate, effective, and fully customizable.
  • Custom configuration of applications for SSO and provisioning is easy using fully customizable scripts to address your exact need.
  • The user interface is clean and easy to navigate.
  • Support is helpful and prompt.
No photo available

Tenfold

  • Integrates very well with Salesforce, our CRM software. As we disposition calls, the notes automatically generate on my customer's accounts, saving me valuable steps in documentation.
  • Call metrics gathered in Tenfold are used for measuring productivity across all of the sales team. Reporting is done through Salesforce, once again speaking volumes of the integration capabilities.
  • The clarity and consistency of quality of calls are outstanding! Very little delay, static or feedback.
Linda Brann profile photo

Cons

Idaptive Next-Gen Access (formerly Centrify)

  • Occasionally, I get logged out of Gmail, sometimes in the middle of an email. I'm not sure why it happens, but I think it has something to do with timing out. Which is strange because I'm on email all day. Not sure why.
Alex Kim profile photo

Tenfold

  • There is no ability to customize the popup. It is stuck in one place (bottom right) and can't be moved. Just adding something as simple as being able to move it up and down would make a world of a difference. I don't know how many times the popup got in the way of other information I was trying to look at.
  • It would, of course, be a much better product if the popup were it's own app that could be docked anywhere on the screen. Tying the popup to Chrome really keeps this software from being the best it could be.
  • There are no skins, color options, customize options, or anything like that for the popup window. There is nothing you can do to affect how it looks, what information is on it, and where it is docked. Solve those three issues, and you have an amazing tool that is flexible and personable.
Joel Brache profile photo

Likelihood to Renew

Idaptive Next-Gen Access (formerly Centrify)

Idaptive Next-Gen Access (formerly Centrify) 10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
No photo available

Tenfold

No score
No answers yet
No answers on this topic

Support

Idaptive Next-Gen Access (formerly Centrify)

Idaptive Next-Gen Access (formerly Centrify) 9.0
Based on 4 answers
The support staff thus far has been very helpful. At times I feel they are driving the process forward without my intervention or constant reminder, which is nice to have in a company for a change. Most support seems to be a hassle but so far Centrify appears to treat your project as their own project.
No photo available

Tenfold

No score
No answers yet
No answers on this topic

Alternatives Considered

Idaptive Next-Gen Access (formerly Centrify)

Centrify offered us more for our money by being more than just an SSO platform. There were several other features included such as MDM and MFA. This started other initiatives for us and felt the other solutions we evaluated would not have been able to provide.
No photo available

Tenfold

In fairness, this product was rolled out to our entire team, and therefore I have not used other (similar) call tracking software. That said, I have been very pleased with all of the features it does offer, and would be reluctant to change products based on the successes in productivity we've experienced with Tenfold. If anything, we would hope to continue to see improvements in this product, rather than switching to something else
No photo available

Return on Investment

Idaptive Next-Gen Access (formerly Centrify)

  • Centrify has made the job of the administrator easier by allowing us to manage SSO and MDM all in one.
  • Centrify has made it easy for the end user by using SSO and not having to remember their passwords for multiple applications, networks, etc.
  • Centrify has made it easy for an end user to enroll their own device which in return adds their device to the corporate network and sets up corporate email on their device.
Keith Ryan profile photo

Tenfold

  • It definitely has helped keep me organized to best help my customers and get them to make purchases because I already know what is going on when they call.
  • I am sure that I have been able to sell more than the cost of what Tenfold is for me so that is great!
  • It is a great tool to keep track of customers needs and then you can flip that into taking care of the customer and getting the sale.
Tanner Meyerhoffer profile photo

Pricing Details

Idaptive Next-Gen Access (formerly Centrify)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4*

* per user/per month

Idaptive Next-Gen Access (formerly Centrify) Editions & Modules

Edition
Analytics$31
App Gateway$31
Endpoints$31
  1. per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.

Tenfold

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Tenfold Editions & Modules

Additional Pricing Details

Add comparison