67 Ratings
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Score 8.4 out of 101
Top Rated
71 Ratings
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Score 7.1 out of 101

Likelihood to Recommend

Idaptive Next-Gen Access (formerly Centrify)

All I can mention is that the product works great for us. We wanted a global SSO solution as we harmonized our HR systems. We integrated with AD easily and have been rocking and rolling with it ever since.
No photo available

Tenfold

We are frequently opening sales opportunities with the briefcase on the pop-out window. [Tenfold] has contributed in allowing us to watch over a revenue pipeline. It is well suited for the first call to a customer, and on regular follow-ups with a customer. It is not well suited for when you are receiving multiple calls at once. The pop-out window resets and sometimes the valuable info is lost due to it resetting.
Rusty Matthews profile photo

Pros

Idaptive Next-Gen Access (formerly Centrify)

  • The IT administration is very strong and easy. My IT team took to the product very easily.
  • The end users love it!
No photo available

Tenfold

  • Logs notes for each individual call
  • Is very easy to get acquainted with and easy to use
  • Works with our other systems very well to help keep everything organized without having to go from system to system to get information on calls
  • Lets you know who is calling so that you can prepare for the conversation you are about to have before you answer the phone
Tanner Meyerhoffer profile photo

Cons

Idaptive Next-Gen Access (formerly Centrify)

  • Updates default should not be automatic. Make it a discretion of the company/users.
No photo available

Tenfold

  • Software updates
  • New Features
  • make the interface more responsive.
Michael Diaz-Suarez profile photo

Likelihood to Renew

Idaptive Next-Gen Access (formerly Centrify)

Idaptive Next-Gen Access (formerly Centrify) 10.0
Based on 2 answers
Centrify is central to creating efficiency and safety for our clients and internally. To remove it would cause a massive disturbance in the lives of our employees and our clients.
No photo available

Tenfold

No score
No answers yet
No answers on this topic

Support

Idaptive Next-Gen Access (formerly Centrify)

Idaptive Next-Gen Access (formerly Centrify) 9.1
Based on 2 answers
I have been an IT professional for over 20 years, and the Centrify technical support team is the best I have encountered in those years. Since we use Centrify for federating our AD with Azure/Office 365, there are sometimes issues that are related to Microsoft's environment rather than Centrify's services; when we end up calling Centrify support regarding an issue that turns out to be a Microsoft problem, the Centrify engineers will continue to follow the problem to make sure that our issues are resolved, even though the issues aren't related to Centrify.
Aaron Mitchell profile photo

Tenfold

No score
No answers yet
No answers on this topic

Alternatives Considered

Idaptive Next-Gen Access (formerly Centrify)

We reviewed Okta and OneLogin while looking at Centrify for our ticketing solution SSO partner. When doing so we looked at it from the aspect of if we wanted to roll this out where we could see the use cases for it and initially it would be in a couple departments then branch out and Centrify the only one of the 3 we looked at that supported that pricing structure.
No photo available

Tenfold

I haven't used any other programs outside of Tenfold and to be quite honest - why would I go somewhere else. The service that Tenfold has offered has been flawless
No photo available

Return on Investment

Idaptive Next-Gen Access (formerly Centrify)

  • Administration of users authentication is efficient.
  • Users experience are fast and efficient (running in the background) upon login.
  • Implementation was easy and straightforward.
No photo available

Tenfold

  • Increase productivity
  • Increased sales
  • Increased quality of customer service
Michael Diaz-Suarez profile photo

Pricing Details

Idaptive Next-Gen Access (formerly Centrify)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$4*
1.  per user/per month

Idaptive Next-Gen Access (formerly Centrify) Editions & Modules

Idaptive Next-Gen Access (formerly Centrify)
Edition
Analytics
$31
App Gateway
$31
Endpoints
$31
1. per user/per month
Additional Pricing Details
There are multiple factors that influence price, if you would like a rough estimate of your specific use-case please contact us at https://www.centrify.com/about-us/contact.

Tenfold

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Tenfold Editions & Modules

Tenfold
Additional Pricing Details

Add comparison