InAppStory vs. Zendesk Suite
InAppStory vs. Zendesk Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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InAppStory | N/A | InAppStory is a SaaS company that helps teams create customized Stories in the app to boost user engagement, drive sales, and to make the whole experience of using a product more fun without any code. | $0 up to 10k MAU | |
Zendesk Suite | N/A | The Zendesk Support suite is a cloud-based customer support software built for better customer relationships. Designed to improve customer satisfaction and to support customers on any channel: text SMS, web, mobile app, phone, email, social media. The vendor states more than 200,000 companies such as Uber, Groupon, Box, Airbnb, and Slack are using Zendesk to lower their support costs, raise productivity, and increase customer satisfaction. Zendesk offers a full suite of products to meet customer… | $55 per month agent |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
InAppStory | Zendesk Suite | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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InAppStory | Zendesk Suite | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
InAppStory | Zendesk Suite | |
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Likelihood to Recommend | - (0 ratings) | 8.3 (152 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (40 ratings) |
Usability | - (0 ratings) | 7.7 (25 ratings) |
Availability | - (0 ratings) | 8.6 (13 ratings) |
Performance | - (0 ratings) | 8.0 (10 ratings) |
Support Rating | - (0 ratings) | 9.0 (29 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Online Training | - (0 ratings) | 7.9 (9 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (18 ratings) |
Configurability | - (0 ratings) | 9.3 (3 ratings) |
InAppStory | Zendesk Suite | |
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Likelihood to Recommend | InAppStory No answers on this topic | Zendesk |
Pros | InAppStory No answers on this topic | Zendesk |
Cons | InAppStory No answers on this topic | Zendesk |
Likelihood to Renew | InAppStory No answers on this topic | Zendesk |
Usability | InAppStory No answers on this topic | Zendesk |
Reliability and Availability | InAppStory No answers on this topic | Zendesk |
Performance | InAppStory No answers on this topic | Zendesk |
Support Rating | InAppStory No answers on this topic | Zendesk |
Online Training | InAppStory No answers on this topic | Zendesk |
Implementation Rating | InAppStory No answers on this topic | Zendesk |
Alternatives Considered | InAppStory No answers on this topic | Zendesk |
Return on Investment | InAppStory No answers on this topic | Zendesk |
ScreenShots | InAppStory Screenshots | Zendesk Suite Screenshots |