Infor LN vs. Zoho One

Infor ERP LN supports all discrete manufacturing processes including engineer-to-order, configure-to-order, project-based, make-to-order, and make-to-stock. If your company is a process manufacturing company, it may not be the best ERP for you.

Incentivized

Advantages

• The price-quality ratio is excellent, even though Odoo has become very competitive.
• The time to implementation is also great, if not one of the best.
• Excellent billing and service desk apps

It is not the best solution if you are looking into a collaboration-focused software suite.

• As a global organization, we deal with many languages and some software localizations. Infor ERP LN has 21 language packs and a software localization for the countries where Bray operates that need one (Argentina, Colombia, Chile, Peru, Poland, Russia, and India).
• We need flexibility, versatility, and visibility in our operations and financials. Infor ERP LN delivers most of what Bray needs in a standard ERP system, allowing us to operate without the need for complex software functionality customizations and/or personalizations.
• Infor ERP LN has an easy-to-learn, easy-to-use, user-friendly GUI.

Incentivized

• CRM integrates nicely using our Zapier environment.
• The Lead to Contact/Account Conversion is very intuitive.
• Deals, Sales Orders, and Contract Zoho Sign work well together.

• Infor ERP LN could have a better way of handling single sign-on (SSO) capabilities.
• Infor ERP LN could improve its GUI by not using Java as its platform, using HTML5 instead. I know Infor is already working on it.
• Infor ERP LN could improve the way you can "kill" a user license (needed when trying to disconnect a user without leaving in the background "defunct" processes).

Incentivized

• The integration is loose and needs to be more stable and a true integration
• Development appears to take long periods of time to bring customer enhancements into the next release. I have seen numerous obvious business application needs to be brought to the attention that is still 2-3 years old without an update
• Unified User Interface and back end functionality/configuration across applications

Incentivized

While the software is easy to use and pick up, the different user interfaces and limits across the application make it difficult and slow to implement additional applications quickly and seamlessly across the organization. If the User interface was more consistent we would be able to pick up and train on new apps more efficiently

Incentivized

Support is great as a customer, as a partner I get moved to that team more often and find issues in the support being provided. It also appears that the support agents do not take into account all the information provided and default back to the "step 1 of the playbook" instead of taking into account the business reason the support is being requested and understanding the steps already taken.

Incentivized

5 years ago, we decided to use Odoo. At that time, the enterprise version of Odoo was not competitive enough for a small company with minor integration needs when it comes to the pricing per user. Nowadays, pricing is almost equal. The effort of integration processes with Odoo is still higher even though it delivers more potential. A decision between both today would be more difficult for us.

• Quick migration from different ERP systems and legacy systems to Infor ERP LN.
• Increased employee efficiency.

Incentivized

• It has had an overall negative impact since we migrated from HubSpot due to the overall lack of support.
• Our users are frustrated with the complexity and lack of consistency in the admin portals.
• CRM is the only tool that is ready for business at scale.