Intercom vs. LeadSparrow (discontinued product)
Intercom vs. LeadSparrow (discontinued product)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat | |
LeadSparrow (discontinued product) | N/A | The LeadSparrow platform was a tool designed to help small/medium size businesses engage their customers in micro moments, generating high quality leads, sending marketing emails which make sense to the leads, and keeping taps on marketing machinery. The product is no longer available. | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | — | ||||||||||||||
More Pricing Information |
Intercom | LeadSparrow (discontinued product) | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | LeadSparrow (discontinued product) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | ReachMail Score 10.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | VerticalResponse Score 10.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Emma by Marigold Score 8.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Intercom | LeadSparrow (discontinued product) | |
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Likelihood to Recommend | 9.0 (263 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (19 ratings) | - (0 ratings) |
Usability | 8.8 (171 ratings) | - (0 ratings) |
Availability | 9.1 (1 ratings) | - (0 ratings) |
Performance | 9.1 (1 ratings) | - (0 ratings) |
Support Rating | 7.1 (10 ratings) | - (0 ratings) |
Online Training | 8.1 (2 ratings) | - (0 ratings) |
Implementation Rating | 7.5 (5 ratings) | - (0 ratings) |
Product Scalability | 9.1 (1 ratings) | - (0 ratings) |
Intercom | LeadSparrow (discontinued product) | |
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Likelihood to Recommend | Intercom | Discontinued Products No answers on this topic |
Pros | Intercom | Discontinued Products No answers on this topic |
Cons | Intercom | Discontinued Products No answers on this topic |
Likelihood to Renew | Intercom | Discontinued Products No answers on this topic |
Usability | Intercom | Discontinued Products No answers on this topic |
Reliability and Availability | Intercom | Discontinued Products No answers on this topic |
Performance | Intercom | Discontinued Products No answers on this topic |
Support Rating | Intercom | Discontinued Products No answers on this topic |
Online Training | Intercom | Discontinued Products No answers on this topic |
Implementation Rating | Intercom | Discontinued Products No answers on this topic |
Alternatives Considered | Intercom | Discontinued Products No answers on this topic |
Return on Investment | Intercom | Discontinued Products No answers on this topic |
ScreenShots | Intercom Screenshots | LeadSparrow (discontinued product) Screenshots |