Jobvite vs. SmartRecruiters, now part of SAP SuccessFactors vs. Workable

Jobvite was very useful when used to onboard our new hires. Being a Human capital management company, we hire many individuals on a weekly basis so it helps us keep all of the paperwork organized and prevent any accidents when managing all of the data. Sometimes it does pose a problem for those who are not technologically savvy.

Incentivized

SmartRecruiters has allowed us to enable our hiring managers to self-service their requirements for recruitment, simplifying our internal processes. We have visibility of recruitment requirements and significantly improved our approvals process using the software. We have been able to configure our hiring processes relevant to different areas of the business. Collaboration for our hiring teams (managers and business partners) is simple and effective. Candidate experience is enhanced and engaging. The platform has brought many benefits to our Resourcing business partners and hiring managers. We have visibility and insightful data which has integrity, allowing us to make informed business decisions. Our offer process has seen significant improvements and provides an engaging candidate experience, previously this was a labour-intensive process that is now streamlined and automated. The recently launched Community for collaboration amongst customers is very helpful and insigtful for how other people are using the software and exploring ideas with each other

Incentivized

Workable is great at creating job posts and posting them to multiple job boards with a single click and also running paid campaigns on social media platforms to reach passive candidates as well. Workable has a friendly UI and has a very gentle learning curve. It is more appropriate for larger organizations where you need to hire thousands of people a year and need to always have a pipeline of great talent.

Incentivized

• Workflow- I love that you can immediately see where in the process a candidate is.
• Dashboard- The customization and overall feel of the site.
• Feed- The fact that you can see the feed from the candidates other applications is a plus.

Incentivized

• Job Referrals - can easily refer others to a job posting and view the status
• Job Postings - can easily search for job openings and read job description and criteria
• Application online - Can easily apply for the job directly and see who the hiring manager and hiring recruiter is

Incentivized

• The platform allows us to implement a scorecard service through which it is possible to keep track of the quality of nutrition that each prospective employee could bring to the company, so that the decision to hire any of them is as profitable as possible.
• Communication with candidates is very easy to track, so that it is possible to make sure that the results proposed by each employee in the recruitment area are totally adequate. This is useful to filter possible failures that may occur on the part of the recruitment team.
• The platform works with recruitment funnels, whose structure allows us to purify the information of real utility for the company by the employees, and where we can even add databases with the information of all prospective employees that are kept in the recruitment process.
• Using Workable in conjunction with the information provided by their online technical assistants results in a huge improvement in our labor operation, as they know the best strategies to leverage our hiring management. Workable's technical support is active most of the day.
• Using Workable was no problem for our employees in the human talent development area, mostly because they, despite not having any experience with Workable, were able to adapt to the platform with incredible speed, thanks to the ease of use of Workable and the number of tools it has right out of the box.

Incentivized

• Custom fields--custom fields do not follow the candidate from hire to onboarding. This is problematic because we then have to recreate on the onboarding side to then import into our HRIS.
• Onboarding picklists are time-consuming to populate. We have to enter options one at a time, rather than being able to do an import. Also, field mapping on Hire is a lot easier than having to set up tags on option sets in onboarding.

Incentivized

• Settings page can be difficult to navigate & find what you're looking for
• Job approval chains would be better with additional qualifying fields so that we can segregate different areas of the business better
• The ability to edit an existing offer template in-system would improve the experience, rather than having to edit offline and upload a whole new version.

Incentivized

• The ability to schedule interviews via Workable was great, but it was unable to pull other items from your calendar, so it was easy to end up double booked for appointments if you weren't careful.
• The reporting leaves a bit to be desired, there is not a lot of customization for what I really needed reports on.

Incentivized

If I were to become an internal recruiter again, I would almost definitely use Jobvite. I liked the fact that we could set up any job application link on our company web site to connect directly to Jobvite. I also liked that Jobvite made employee referral easy to submit, as employee referrals tend to be the highest quality candidates. Jobvite really has all the tools a recruiter needs to get a candidate through a recruiting process quickly without anything slipping through the cracks. Even though there are a lot of features I feel can be greatly improved, I don't think there is anything on the market today that is better than Jobvite

I thoroughly enjoy using SmartRecruiters and have shared this feedback with those responsible, however I am not a decision maker in the process. I understand that at the moment there are lots of factors affecting the economy and business outcomes, so I cannot comment with certainty on the renewal of SmartRecruiters at this time, not involved in the confirmation of renewal.

Incentivized

It's become a part of the fabric of our hiring process and we are growing like crazy! Once we have a working platform in place the cost of the change management typically far out weighs the benefits derived from the change! It's especially hard to change a process with employees who are not key stake holders, they are alway hesitant to invest time in a new product they are only going to use once in a while. With that said if something else came along with benefits far and above workable that we would gain a clear lift in productivity and capabilities we would make the change, we've done it with other parts of our tech stack

Incentivized

After using varios ATS's in the past, I have found most comfort and ease using jobvite. This tool has made the hiring process so easy to manage and just the fact that it is not complicated to use, makes it even better

Incentivized

I would give this rating as overall it a great combo of all your problems. With just one click you can get away with all your problems such as recruitment, candidate update, Interview scheduling, updating candidates, reports of a job perspective, and recruiters perspective. Usability is worth of SmartRecruiters. The dashboard is also very attractive and once you open you will love working on this platform again and again. I would say it is the best platform to use once for smooth work in your organization.

Incentivized

One thing, it just works as advertised. AI integration makes the work more easier, and we will be able to process the applications more faster with the help of AI.

No issues (especially compared to ADP).

Rarely is there an issue and if the product is down, it typically is restored quickly.

I have no complaints about performance. The system works virtually flawless.

Support used to be better. In the last few years, though, I feel like there has been significantly less investment in customer service. We used to have account managers who were very visible and always checking in. Also, there used to be a phone number to get around-the-clock support. I am not sure that that exists at the quality it used to

Incentivized

Response is normally very fast. There are times, however, when the response is not useful. It is difficult to work with the reporting and the offer letter templates, and the front line support agents usually are not very knowledgeable. Second, if there are any issues with integrations, the regular support agents will not be able to help you. You'll have to create that ticket and ask them to escalate it to an integration specialist.

Incentivized

I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.I have never had to rely on Workable's support team so I cannot attest to this. I have never had to rely on Workable's support team so I cannot attest to this.

Incentivized

Quick and easy to learn.

Incentivized

Had phone training. Lots of webinars. Generally pretty good. Not enough time to learn. User community exists, but haven’t used.

It forces you to evaluate your own business process.

The software lets you re-engineer things

It really was a painless and easy process to switch to SmartRecruiters.

Before implementing Jobvite, we had iCIMS and Kronos Workforce Ready. Neither of these products got us where we wanted to be with metrics, candidate experience, or technology. I'm sure since we left them they have updated, but we are much happier with Jobvite than others. In the process of searching for a new ATS, we attended demonstrations of 9 other applicant tracking systems and were most impressed with Jobvite.

Incentivized

I've really enjoyed using SmartRecruiters, but these other ATSs that we've checked out offer better reporting features and price points. Over time, we may be transitioning off of SmartRecruiters to one of these ATSs because the price is a set price where SmartRecruiters has employee-based pricing model. Also, these other software products offer better reporting features that would eliminate some of our manual tracking process that we're currently doing.

Incentivized

Workable was an excellent tool for our start-up. It was cost effective but very user-friendly. It wasn't a difficult sell to ensure our hiring managers would utilize the tool, and I particularly liked the inbox feature to stay organized. I rated Workable very highly, though as our company grew exponentially, we did go in a different direction.

Incentivized

No explanation really, just a great product.

• Reporting - we had none before other than manually tracking things in excel documents, now we have a full suite of reports and dashboards we can customize.
• Interview Scheduling - With the candidate self-scheduling feature, we can now schedule interviews in a matter of seconds while also automating the candidate confirmation email and the calendar invites.
• More detailed source tracking than I have seen in any other product allowing full visibility on who we hire, where they came from and we can now analyze our sources.

Incentivized

• In terms of ROI, SR helped our business greatly in returning precious time to my productivity in business management, as well as my team's, so that we could get back to the main work we were hired for. The SR process did most of the heavy lifting.

Incentivized

• Workable has a had positive ROI on our workflow management, as the basic pay-as-you-go feature for a single role is incredibly affordable ($50/month) for a 2-3 month mid-to-senior level candidate search.
• The ease of use has helped us move candidates faster as well - our average time to close a role decreased by 22% after our first 6 months of using Workable.

Incentivized