Knexus Platform vs. SAP Service Cloud
Knexus Platform vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Knexus Platform | Enterprise companies (1,001+ employees) | Knexus is an AI decision making engine that delivers hyper-relevant content experiences to customers in owned digital channels plus colleagues in sales & account management, at scale & speed. It matches content (marketing, social & product) with customer data, delivering best content in real time to help customers make decisions. According to the vendor, Knexus increases conversion, loyalty and sales. Knexus works together with brands like AXA, BlackRock, BNY Mellon, GSK, Hilton Hotels, Office… | N/A | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
Knexus Platform | SAP Service Cloud | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Knexus Platform | SAP Service Cloud | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
Knexus Platform | SAP Service Cloud | |
---|---|---|
Small Businesses | Sogolytics Score 8.9 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Knexus Platform | SAP Service Cloud | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.6 (74 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (42 ratings) |
Knexus Platform | SAP Service Cloud | |
---|---|---|
Likelihood to Recommend | Knexus Group Limited No answers on this topic | SAP |
Pros | Knexus Group Limited No answers on this topic | SAP |
Cons | Knexus Group Limited No answers on this topic | SAP |
Likelihood to Renew | Knexus Group Limited No answers on this topic | SAP |
Support Rating | Knexus Group Limited No answers on this topic | SAP |
Alternatives Considered | Knexus Group Limited No answers on this topic | SAP |
Return on Investment | Knexus Group Limited No answers on this topic | SAP |
ScreenShots | Knexus Platform Screenshots |