What users are saying about
2 Ratings
2 Ratings
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Score 7 out of 100
15 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Lavu

Lavu is very easy to teach to new employees. I use it to teach high school students with little to no previous experience and they pick it up very quickly.
Bob McIntosh | TrustRadius Reviewer

Lightspeed Retail

Lightspeed is well suited for many applications and has the power to accommodate a small business or a large business with lots of items. I am not sure where it would be less appropriate to use it because it works well in my application here at the liquor store. It gives great flexibility to many types of businesses.
Bret Birdsong | TrustRadius Reviewer

Pros

Lavu

  • Setting up menu items in POS
  • User-friendly once everything is loaded
  • Easy to make changes to menu items on the fly from any mobile device
  • Initial training
Joel M Dillingham | TrustRadius Reviewer

Lightspeed Retail

  • Inventory management: it's not great but it's the best in class. Think "the least bad option."
  • Sales: it works well here, but don't use their payments system. It's overpriced and doesn't offer chip/pin.
  • Reporting: if you buy the advanced reporting package, it can work well, but is still limited, as all canned reports are.
Jeremy Smith | TrustRadius Reviewer

Cons

Lavu

  • The only issue I have had with Lavu is that when my IT department makes changes our filters make it difficult to edit/update the system. Lavu's technical help has always been great.
Bob McIntosh | TrustRadius Reviewer

Lightspeed Retail

  • I feel it needs the ability to charge a "restocking fee"
  • I would also like to be notified ahead of time before updates are made
  • The work flow when using the "pin before each sale" feature could be a little cleaner
Anonymous | TrustRadius Reviewer

Support Rating

Lavu

No score
No answers yet
No answers on this topic

Lightspeed Retail

Lightspeed Retail 6.6
Based on 3 answers
I gave the rating of a 9 because ninety percent of the time when I talk to their support they're very helpful.One of the only real issues I have is there are times where the queue will be 7-9 people deep. When you have an error you don't know how to fix, sometimes this is very troubling.But overall their support is usually quick and friendly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Lavu

I've used many other products in the last 20 years and Lavu is by far the easiest to use and most flexible system I've encountered.
Bob McIntosh | TrustRadius Reviewer

Lightspeed Retail

I searched through a few other POS systems however, lightspeed is the first and only that I have used. Because I can customize attributes for custom art projects they were my only option and for that reason we chose them.
Damon Gabriel | TrustRadius Reviewer

Return on Investment

Lavu

  • It was easy to set up and train new staff
  • They have a lot of bugs that cause billing issues
  • They told me the system could do things that actually couldn't be done (we need to manage usage by beer name and the system can't track them).
Joel M Dillingham | TrustRadius Reviewer

Lightspeed Retail

  • It has had a very positive impact on business. There have been fewer mistakes by clerks and therefore less money lost.
  • We have not had any instances of outage of the server. This was not the case with the last system we used.
Bret Birdsong | TrustRadius Reviewer

Pricing Details

Lavu

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Lightspeed Retail

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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