Lightspeed Filter vs. ShowMyPC

Lightspeed web filtering using the Chromebook Relay agent is amazing and does a great job for a cloud filtering solution. The reports that are available are great and can be customized and retains data for 90 days. Reports are easily shared with staff and/or parents for transparency and disciplinary reasons. The agent for Lightspeed (Relay) does not work well with OSX and works okay in Windows, but doesn't allow you to access local IP addresses in the web browser. There needs to be a way to bypass filtering for local network access. This can make it unusable in some cases.

Incentivized

If you need unattended remote access, you will need one of the paid plans, so for a quick always on remote support option, [ShowMyPC] may not be the best suited. If security is an issue and your client's compliance rules won't allow always on remote access, then ShowMyPC is probably the best on-[the]-fly remote access on the market. On demand access is always free and can be done via browser or via a very small client download.

Incentivized

• Reduces bandwidth consumption.
• Improves network performance.
• It is compatible with a variety of operating systems, including Windows, Mac OS, and Linux.
• It can be implemented in both wired and wireless networks.
• It can be installed in minutes and you can configure its settings with a few clicks.
• Learning environments work.

Incentivized

• Easy access to help with software issues.
• Technical support
• Access to Remote desktop control
• Recording sessions for paper trails

Incentivized

• Expanded reporting capability
• More granular data

Incentivized

• Free level should have automatic reconnect on reboot
• Being a remote access only software pricing plans could be better
• Branding should be allowed on lower plans

Incentivized

The Lightspeed filter has done a much better job with false-positive flagging. We have reduced the number of reported false-positive blocks by about 20% with Lightspeed. The Lightspeed interface is more intuitive and easy to navigate and configure than iboss. The reporting with iboss was a little more extensive than the reporting with Lightspeed.

Incentivized

ShowMyPC lags behind its competition when it comes to usability and smoothness in operations, its UI on the web is complicated and seems out of place. The high point of this product is its customer service provided through chat support for any issues which is instant. The product also lacks integration with rd party CSPs for file sharing and it does not have a MAC client which works against it.

Incentivized

• All positive.
• Not a lot of management needed once deployed.

Incentivized

• The on-demand access is free - can't get a better ROI than that
• Plans are relatively inexpensive - as long as you are not managing large amounts of devices
• Having a go to remote access solution that enables clients to control access is priceless

Incentivized