LivePerson CTI Platform (Tenfold) vs. SmartAction Speech IVR System
LivePerson CTI Platform (Tenfold) vs. SmartAction Speech IVR System
Product | Rating | Most Used By | Product Summary | Starting Price |
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LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A | |
SmartAction Speech IVR System | N/A | N/A | $0.20 per month |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
LivePerson CTI Platform (Tenfold) | SmartAction Speech IVR System | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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LivePerson CTI Platform (Tenfold) | SmartAction Speech IVR System | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
LivePerson CTI Platform (Tenfold) | SmartAction Speech IVR System | |
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Likelihood to Recommend | 9.0 (64 ratings) | - (0 ratings) |
LivePerson CTI Platform (Tenfold) | SmartAction Speech IVR System | |
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Likelihood to Recommend | LivePerson | SmartAction No answers on this topic |
Pros | LivePerson | SmartAction No answers on this topic |
Cons | LivePerson | SmartAction No answers on this topic |
Alternatives Considered | LivePerson | SmartAction No answers on this topic |
Return on Investment | LivePerson | SmartAction No answers on this topic |
ScreenShots | LivePerson CTI Platform (Tenfold) Screenshots |