Likelihood to Recommend For the price and the features available, Localytics is one of the best options. It is more robust in areas that we don't need it to be and overall there could be simpler flows for sending push notifications or performing actions that you need to do every week. Also, the data it sends back on how push notifications perform is basically useless. There needs to be more explanation on the impact notifications have on users. The data would always say that notifications drove less engagement but we would see engagement go up every time we sent a notification.
Read full review Moat is well suited to implement into digital placements that are being served through third-party ad servers (
Campaign Manager , Flashtalking, etc). It holds your publishers accountable from a viewability standpoint. If you are running high dynamic or site serving placements with 1x1 or click trackers, you aren't able to measure viewability and are at the mercy of publishers providing viewability metrics.
Read full review Pros Great web interface which provides a couple of levels of pivoting and filtering of data Straight-forward integration for simpler use cases Access to raw data through S3 for use in your own data pipeline Read full review Breaks down how well each creative has done in a campaign. Allows us to see the progress of a campaign through its time live. Can easily be organized to pull the data you're looking for. Can export into an excel doc to then dig deeper and format and look at data outside of Moat. Read full review Cons The biggest thing I would like to see with Localytics is the capability for more correlations. The limited amount of correlations available does restrict the type of analyses that could be done with the data. An easier interface to move data into Microsoft Excel would be very useful, rather than creating annoying workarounds. More/better automatically scheduled reporting, as well as an Excel plug-in to access the data rather than being restricted to the Localytics interface. Read full review I’ve experienced some issues exporting reports into an Excel doc and have to manually copy and paste data with can be very time-consuming. You have to manually wrap video tags with the MOAT pixel which can be a tedious process. Video and display are in separate interfaces so you have to export separately and then consolidate into one report. Read full review Likelihood to Renew There is a lot of competition. I would renew if there isn't anything more exceptional that would justify the re-coding and implementation load costs
Read full review Support Rating It would take several weeks to hear back from the billing team. It took 3 months to resolve an invoice last year. Their technical support is very responsive. I would typically get a response in under 24 hrs.
Read full review Alternatives Considered We have not used other products but are going to start exploring making a switch to a new platform.
Read full review Moat gives our team more insight into how campaigns are running. They give a more detailed breakdown per creative whereas other platforms only touch upon the limited or more specific information.
Read full review Return on Investment Was our first provider of user-level event data Allows for many users to easily answer their own questions before making requests of the data team Raw data dumps gave the data team the ability to provide more in-depth analyses. Read full review It has given the media and analytics team more granular metrics to measure for campaigns that may have awareness objectives and no KPIs. Measuring view ability ensures that clients media dollars are being viewed by the targeted audience. Moat allows you to gain metrics that can be very insightful and how users are interacting with placements, creative, etc. Read full review ScreenShots