Likelihood to Recommend We have deployed chatbots across our markets and within these markets we have speficic POCs. With the collaborative features of Lucid Chart, teams can go together on 1 platform and instantaneously mind-map flows for chatbots. Another example is through Lucidchart our T&Q was able to effectively conduct process trainings. Agents are able to effectively appreciate learning through visuals and not through lengthy documents.
Read full review Enterprise Architect can be used to capture business requirements, design and management of all successive models, algorithms, process flows/workflows, design of business data objects and other artifacts. The strong point is the ability to link the items in all models with each other, the more time the analysts and designers "invest" into making nice and clearly defined models, the higher the future pay-off by any successive changes to the systems. Enterprise Architect is not a good tool for capturing rather unstructured business requirements, use e.g. Confluence or other solutions instead. EA should comprise the extracted models with very little unstructured information. Management of the changes process should not be done in Enterprise Architect, rather use JIRA/Confluence or similar.
Read full review Pros Large number of predefined charts, diagrams, flows A great repository of various symbols and objects The easiness of using and manipulating objects and shapes. There is a lot of auto-editing and adjusting which the software does for you which saves a lot of your time. Easy way of duplicating shapes. While working with the app everything feels organic and natural. You don't get the clunky/limited feeling which happens with some other similar apps. Read full review Open Architecture - A wide and extensive set of options, plug-ins and customization options make Sparx EA more of a tool kit than just a tool. Most tools allow customization but Sparx EA is built from the ground up with this in mind. Wide variety of formats, lexicons, standards and data import export capabilities allow different roles to interact with the information in different ways. Automated report generation allows architects and designers to spend less taking on word processing and more time on performing architecture and design. Read full review Cons I have used the templates before and those are nice! I would like to see more The ONLY complaint I can come up with is that there has been several times that my screen will lock up and i have to fully refresh it, even when it is a fairly fresh load. Read full review Needs someone that is very conversant with business modelling terminology Read full review Usability The usability of Lucid Visual Collaboration Suite is bar none and incomparable to any other tool used in the past. There is such a vast offering that covers all the needs of any user in industries far and wide. It is no doubt that this is a firm recommendation for anyone and everyone to utilize this tool for all their needs.
Read full review Support Rating I would rate the overall support for Lucidchart as a 9. The support provided is generally robust and responsive. Their help center, tutorials, and webinars offer extensive resources for users. The ticket-based support system is effective, providing timely resolutions to most issues. Moreover, they actively gather user feedback, demonstrating a commitment to continuous improvement
Read full review The support team of Sparx EA, based in Australia, is always willing to help and give direction.
Read full review Alternatives Considered Lucidchart is well beyond
Microsoft Visio and is constantly improving. Visio is pretty much stagnant and hasn't been improved for several years, Lucid is constantly adding new functionality like AI powered functions and tools. We have no reason to pay for Visio licenses when Lucid can provide so much more for less.
Read full review BiZZdesign represents a different new concept to enterprise architecture, its gravity center is not technical modelling, but rather a view on capturing the whole end-user experience or customer journey. It also allows to grasp areas as internal company capabilities, required for adoption/changes and operation of the solution, uses the same Archimate modelling language. This solution is in my opinion a new generation enabling to not only design the solutions, but also manage the whole application portfolio with respect to capabilities and requirement parameters.
Read full review Return on Investment It sure has. It has saved me a lot of time. Think of all the time I could have wasted trying to learn a program that does the same thing, whereas Lucidchart just does it with ease, learn as you go, and be a boss at it. Lucidchart has increased productivity. My diagrams have helped co-workers find connectivity and helped them troubleshoot devices. This has saved time and increased productivity. Read full review This program speed up the development process. It generates the actual code with my model classes after modeling Read full review ScreenShots Lucid Visual Collaboration Suite Screenshots